The Registrar General department’s website which was revealed yesterday in a report announcing the availability of digital passport forms online see to have some issues. It may be that the department wasn’t quite ready to go digital yet. Since yesterday, the website has been going on and off. We have been experiencing it ourselves and information we have received from several people indicate they are having problems accessing the website.
The website is producing the “503 Service Unavailable” error as show below:
This error usually signifies an issue with the server hosting the website, but the exact nature of the problem is anyone’s guess right now.
We tried to contact the department via the numbers listed in the TelOne fixed line directory but the numbers were not answered. We also tried contacting them via the website’s contact form (remember on and off!), but upon clicking submit, this is what came up:
We have also received information that contrary to the Registrar General’s statements in the Herald yesterday that the form could not be downloaded empty. It actually can on the following url: http://www.rg.gov.zw/PassportAppV9.pdf.