A few weeks ago we posted a mobile broadband survey to help us understand what internet speeds mobile users are getting on their mobile phones in Zimbabwe. It was a tiny sample of respondents and we shared the results. But in doing so, the need for a comprehensive survey with a wider group of respondents has become clear. Which is why we have opened a new one.
This survey focuses on home broadband (including mobile and fixed broadband) and seeks to get as many responses as possible on what kind of home internet people have, what they use it for, how much they have paid, and more importantly what they consider important when choosing a broadband connection. The summary and conclusions we derive from this information will be shared here on Techzim and hopefully the operators and other people looking for such data, will find it useful and it will help improve broadband access in Zimbabwe.
The survey will take 5 minutes tops to complete. As a small incentive, people that complete it will be entered into a draw for a giveaway of a Samsung smartphone worth US $120. All responses are ofcourse anonymous.
You can click here to open the survey: surveymonkey.com/s/techzim
Please do share the page with your friends so we collect as many responses as possible.
This survey is part of Techzim’s Research Business Services which we offer to clients looking to understand the market better.
image adapted from: starscape.co.uk
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13 comments
If the responses are anonymous who will win the prize how will you find them and contact them and such
Good question.
The Survey and the entry into the giveaway are on two separate platforms/servers/sites.
The Survey is running on Survey Monkey (http://www.surveymonkey.com/s/techzim ) while the entry into the draw is a page on Techzim that will open automatically after you finish the survey.
If you need any further clarification, please do let us know.
Finished the survey and it said page not found and that was yesterday after i wrote the comment
Sorry for the problem. Please send us an email on admin@techzim.co.zw
Well done for this and other surveys. We really need the right kind of info and the isps need a shake up.
Seriously, Kabweza, 5mins tops?
took longer?
Daniel, Less time I think unless if he/she is on a very unreliable connection
“1. Please select why you do NOT have a landline phone:” None of the answers satisify my current situation. Service is avaialble but I am still on the waiting list since 5 years ago!
Thanks for the feedback, we just added an “Other” option
The results page require login credentials. http://www.techzim.co.zw/wp-login.php?redirect_to=http%3A%2F%2Fwww.techzim.co.zw%2Fwp-admin%2Fadmin.php%3Fpage%3Dstats&reauth=1
Hi LSM
Just a couple of points even though I have completed the survey. You did not cater for the home user who has multiple connections, e.g. in my case I have three providers, ZOL, Tel*One and Econet Fixed WiMAX. The costings would also need to cater for this as well. I did not see any place where you asked for speed tests etc to reflect actual vs. advertised which would have been important for me. For instance ZOL says I am on a 1Mbps package but speed test yields closer to 200Kbps. Econet says i am on a 512Kbps package but speed test always gives upwards of 1.5Mbps. Also I think it would have been nice to have looked at the uptime vs usage factor i.e do you use the internet from 8-8 or from midnight to morning and if so what is your experience. Obviously not my survey but just some suggestion that you may want to consider next time perhaps?
thank you for the feedback. very useful.