Earlier today Econet Health, the health services delivery arm of the mobile network Econet Wireless, officially launched the Dial-a-Doc service.
The last time we wrote about Dial-a-Doc it was still undergoing a pilot run and it was available for free. Today it was formally introduced to the market with a premium rate of 70 cents a minute.
Other than a price that has been attached to the service, the other notable bit of information from the launch was the fact that the service will be made available on social media platforms and via SMS in the next stage.
While the 70 cents premium rate has triggered some debate on the cost of such a service, the biggest challenge for Dial-a-Doc actually lies in the inability to offer a prescription, or refer users to another practitioner to get one. This leaves a subscriber with a need to assume the cost for another visit to a medical centre for the prescription.
In any case, the service does seem like a noble way to help alleviate the strain on available medical resources. the challenge, however, lies in convincing a subscriber that a 5-minute call on Dial a Doc is a better option than a visit to a State clinic where consultation will cost $5.
What are your thoughts on this service?