Social media can do more than just grow a brand, it can also hurt it. In this episode of the Techzim podcast, we discuss how WhatsApp was used by some people to do that to a local retail bank, NMB Bank Zimbabwe. We also discuss some of the highlights of the recently ended Mobile World Congress held in Barcelona; a local WhatsApp bot that’s been offering people access to the internet through the IM platform; and Viva Mobile, a Mobile Virtual Network Operator that’s set to launch in Zimbabwe next month.
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