DStv fined by Sierra Leone telecoms regulator for overcharging subscribers

Nigel Gambanga Avatar
MultiChoice, pay TV in Africa, DStv, MultiChoice Zimbabwe

Sierra Leone’s regulator NATCOM (National Telecommunications Commission) imposed a fine of two hundred and fifty million Leones ($63,400) on Sierra Leone Transnational Limited, DStv’s Sierra Leone agent for exorbitantly increasing its charges in May 2016.

According to a report carried in Sierra Express Media, NATCOM took action based on Sierra Leone Transnational Limited’s increase which was made without regulatory consultation.

The increase was based on the devaluation of the Leone that placed the agent at a disadvantage as it acquires content in United States dollars. The regulator argued that the rate used was wrong and as such the increase exploited the people of Sierra Leone. 

Earlier this year MultiChoice announced that it would not be increasing its prices as it usually does every year. The annual adjustment is meant to cushion the Pay TV company from currency fluctuations.

Sierra Leone’s fine, though paltry considering the size of MultiChoice, does send a signal to the entertainment company and it could set a precedent for regulators in other countries to protect their citizens from possible price exploitation.

One response

  1. ggg

    don’t get the increase in zim at times we are the only ones paying sub’s I. hard currency so the yearly increases don’t make sense. I mean my frie D’s I. sa even before the rand crushed paid less for more channels and considering loss in currency conversion etc zim is the country dsrv uses to subsidise sa.

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