Tag Archives: airtime

It’s all about the PR, Buddie!

April 1st, 2013

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Last night, I was taken aback by the way that Econet Wireless was handling, or rather not handling, its very serious service delivery crisis. Since Saturday evening, subscribers have been expressing frustration and anger at the strange and unexplained disappearance of their airtime. From the people I have spoken to, people who had topped up their accounts with as much as $5 found, upon trying to make calls, that their balances were down to $0.