Tag Archives: EcoCash

DStv Zimbabwe suspends payments via EcoCash, Telecash payments also disabled

April 2nd, 2015


DStv Zimbabwe has just announced that it has suspended payments through mobile money service EcoCash, something that ought to put a damper on any attempts at beating holiday queues through m-commerce convenience. According to a post published on the DStv Facebook page, this temporary disruption has been caused by technical challenges and it is indefinite. […]

Some quick facts on the Econet EcoShopper service and App

March 24th, 2015


After all the promises made and all the work being put into its mobile money service, EcoCash bound to happen eventually. Econet is now giving online retailing a shot with the new service and application called EcoShopper that was launched today. How do I access the service? There is an Android app EcoShopper (which is obviously powered […]

“Forced” to sign up for Ecosure? Here’s how to opt out

March 4th, 2015


When we mentioned how Econet had successfully signed up over 1 million users for its mobile micro-insurance service EcoSure in two months, we also pointed out that some subscribers were forced to sign up for the service. I wasn’t amused by the text that told me to keep a dollar in my EcoCash wallet for […]

POTRAZ and RBZ crack whip on operators, move to lower mobile money tariffs

February 20th, 2015


Like a lot of other Value added services, mobile money services have always had more than one regulator monitoring activities around service delivery and in a lot of respects, protecting the consumer. Now, the Reserve Bank of Zimbabwe (RBZ) and POTRAZ (Post and Telecoms Regulatory Authority) are out to offer some form of relief to mobile […]

Steward Bank opens flagship branch, unveils Smart ATMs integrated with EcoCash

February 19th, 2015


Last night, Steward Bank, the financial services subsidiary of Econet Wireless Zimbabwe, officially opened its flagship branch at Eastgate Mall in Harare. Speakers at the event included the new Steward Bank CEO Lance Mabondiani and Japhet Aritho, the head of EcoCash. They both highlighted the focus of tapping into Econet’s tech and financial services strengths […]

EcoCash tariffs reduced slightly. Who’s benefiting from this move though?

February 2nd, 2015


You probably saw it in a couple of adverts yesterday; EcoCash tariffs have been reduced. Not that the advert said it explicitly, it just listed tariffs effective 1 February 2014.These are only slight reductions, something that probably explains why this wasn’t promoted extensively. The new tariffs are in the table below. The adjustments have largely […]

Mama Money to launch SA-to-Zimbabwe money transfers to Textacash wallets

January 23rd, 2015


You might have heard that a new South Africa to Zimbabwe remittance service called Mama Money is coming in the next couple of weeks. The key problem that Mama Money identified is that it’s still very expensive for migrants in the country to remit back home so they are bringing a new and somewhat anti-capitalist thinking to […]

All bets are on mobile money & data as SMS declines and telecoms shifts

January 22nd, 2015


Numbers don’t lie, especially in business, and when the right sort of numbers are going up it becomes a celebrated truth. From the surface the Zimbabwean mobile telecoms scene is in pretty great shape. In a conclusion to the quarterly performance report POTRAZ, the industry regulator, spelled out how the third quarter of 2014 noticed a […]

Lance Mambondiani appointed Steward Bank acting CEO

January 21st, 2015


Lance Mambondiani has been appointed the Acting CEO at Steward Bank as his boss, Kwanele Ngwenya leaves the organisation at the end of the month. Earlier this month several publications carried the story of Ngwenya’s exit with some referring to it as less ceremonious. Mambondiani’s appointment was approved today by the Reserve Bank and communicated by the Chairman of the bank, Oluwatomisin Fashina. […]

The noise & signal around the departure of Steward Bank CEO, Kwanele Ngwenya

January 9th, 2015


How the resignation of Steward CEO, Kwanele Ngwenya, has been treated in the media and by sources inside the company itself is quite curious. At least 3 reputable media companies (The Source, Financial Express (email news so can’t link)  and The Herald) reported since yesterday that Kwanele Ngwenya had been forced out of the bank apparently for corporate […]

2014 in review: The winning apps for the year

December 17th, 2014


We are at that time of the year when we decide to take a step back and try to get a better sense of what was really going down in 2014. It’s the end of 2014, and I have had my fair share of experiences this year with quite a lot which includes apps. I […]

Econet reactivates USSD long codes, fixes and updates its EcoCash app

December 16th, 2014


Just last month we were complaining about how Econet was dragging its feet in updating its EcoCash App which has been available on Android since March this year. The app had become ineffective because of the disabling of USSD long codes that run at the back of the app, powering every function selected.The good news is that […]

Econet jumps back into insurance. What’s their play here?

December 11th, 2014


It’s no longer called EcoLife, but Econet are back in the insurance game. This time it’s called EcoSure, and its hardly the same thing as the previous offering. The service has a different value proposition and merits in other aspects such as ease of use and a different payout. This is the MNO’s renewed attempt at […]

Steward Bank goes branchless with new Agent Banking Model

November 26th, 2014


Earlier today Steward Bank, a wholly owned entity of Econet Wireless Zimbabwe, introduced its new Agent Banking model to the public at a launch in Harare. Under this new model, selected EcoCash agents will offer a number of services under the Steward Bank banner. Steward Bank is also introducing the AllSave Bank account as the […]

When will Econet fix its EcoCash app?

November 18th, 2014


I still think that one of the best things to come from EcoCash is their EcoCash app. Although launched for Android only, after a bit of controversy around a previous version from another developer, it makes transacting easier and faster. In the absence of USSD long codes and cards like the EcoCash Tap and Go […]

Exclusive: Econet relaunches Ecolife (update)

November 13th, 2014


We have just been informed by sources close to Econet that the MNO is set to reactivate its insurance product Ecolife tomorrow. This isn’t an official launch, it’s more like a silent rollout of the service which hadn’t been available since 2012. This time Econet will be riding solo with its own new life assurance […]

EcoCash, Western Union consummate remittances relationship

November 6th, 2014


Earlier today we attended the official launch of a partnership between EcoCash Diaspora and Western Union. The service which was already reflective on the EcoCash menu yesterday, had been on the cards for months now. Western Union is the latest remittances firm to partner with EcoCash after a similar arrangement was penned with WorldRemit earlier […]

AfricaCom Awards 2014 nominees: An inspiration for Zim startups?

November 3rd, 2014


The 17th edition of the Annual Africa Com conference, the continent’s largest technology gathering is around the corner and with it, the AfricaCom Awards that recognise the continent’s leading tech and telecoms forces. The nominees list (available here) which was released over a week ago, has reaffirmed some operators and tech entities, including those with […]

EcoCash introducing service with Western Union, what can we expect?

October 29th, 2014


EcoCash, the mobile money arm of Econet Wireless, is set to launch a new service that allows Western Union money transfers to be made directly into a recipient’s EcoCash wallet. Western Union already has a similar web to mobile money transfer arrangement with network operators in and outside Africa such as Kenya’s Safaricom, Tigo from […]

No you aren’t the only one, Econet is down (update)

October 27th, 2014


If you are an Econet subscriber you might have noticed that all USSD services are currently not working. Any attempt to use the network results in a pop up message about a “connection problem or Invalid MMI code” From conventional airtime recharge, balance inquiry, recharge via EcoCash or any other EcoCash service for that matter, […]

Dear ZIMRA: How about paying taxes through mobile money?

October 24th, 2014


In Kenya it’s now possible to pay taxes via mobile money. According to a recent report in Mobile Money Africa, mobile operator Airtel has partnered with the Kenya Revenue Authority (KRA) to introduce the new service. This service will allow subscribers to inquire about KRA services, generate a KRA payment reference number which will be […]

Econet releases HY results: Revenues increase, earnings decline

October 24th, 2014


The latest financial results for Econet Wireless for the half year ending August 2014 were released yesterday with an indication of a performance that has benefited significantly from the network’s overlay services. With revenue for the period up by 4.2 % to $392.3 million Econet has been posting a strong performance, despite the tough economic environment […]