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#Connectivity

Econet experiences another service outage, subscribers cry foul

   

LocalĀ mobile network operator, Econet Wireless is experiencing a service outage. First noted earlier this morning, the loss of service has affected subscribers in terms of both voice and data traffic.

According to the limited information shared by sources from Econet, the problem has been identified as a connectivity and data challenge which has affected some, but not all of the connections.

This is the second major service disruption in three weeks and Econet has already sent out apologies to its subscribers via social media where some subscribers have been venting their frustration.

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We would like to sincerely apologise to all our valued customers for the intermittent service interruption currently…

Posted by Econet Zimbabwe onĀ Monday, 21 September 2015

One concern raised by subscribers on Econet’s Facebook page was about bundles that have specific access periods. Any disruption like the one being experienced will mean limited access for a service that is meant to last for at least a full day. It remains to be seen whether Econet will offer subscribers some form of reparation for the lost service.

 


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