If you are an Econet subscriber and have been failing to access its mobile money service EcoCash, you aren’t alone.
The service is down for a number of users. We’ve been failing to access it since 5 pm and other subscribers in Harare have also confirmed that they can’t access the service’s USSD menu with some isolated reports of service failure for other USSD features.
Every attempt is being met with the default failed connection error, which is frustrating as EcoCash, like other cash alternatives are being relied on a lot due to the current cash crisis in Zimbabwe.
There hasn’t been any information from Econet to explain the disruption so it’s not yet clear when the issue will be resolved.
Update – The service was restored by 8pm on the same day