The demand for DStv is always high during the school holidays (cartoon season!), so it’s no wonder that many people are getting in touch to find out how they can pay for their DStv subscription.
The long term solution that seems to make sense, though some especially Multichoice Zimbabwe will frown upon it, is getting a South Africa DStv account and have someone pay in rands there (you even get extra perks). But if informal is not for you, or you just can’t right now, here are your options:
USD Cash at NMB bank:
The first no fuss straightforward way is to get some USD cash somehow (exactly how is your business) and just go to any NMB branch and pay. They don’t require that you have an account with them. Prestige branches (branches in low density areas) usually have shorter queues. We hear other banks have this option too but we’re not sure which ones are hustle-free – if you know any, comment below and we’ll update.
Pay online on DStv self-service:
Use your Visa or Mastercard or ask someone who has one to pay using the DStv self service online.
If you have EcoCash you can also buy a VCN, but remember that you’re limited to a maximum of $50 to spend online daily which means you won’t be able to subscribe to the more expensive DStv bouquets. A number of local banks also have cards that work online and they have their own daily limits; Standard Chartered, Barclays, NMB, FBC, Ecobank, etc…
If you don’t have a card already, check with your bank just in case they have something.
Bank apps and internet banking:
If you bank with any of the following, you can use their apps or their internet banking; CABS, NMB, POSB, ZB, Standard Chartered, Steward Bank, Barclays, Ecobank, Metbank, FBC and Stanbic.
The problem with this option is that the banks are always changing their conditions for DStv payments so you’re not really sure what the latest condition is. The other problem is that their electronic platforms sometimes have issues leaving you with problems that need you to contact their customer support – usually a painful process.
EcoCash Rand Wallet:
This also requires you getting forex somehow except it’s the Rand this time. Once you have your Rand, go to any EcoCash agent and request to cash-in to your Rand wallet. From your EcoCash menu you can pay for your DStv subscription.
This option is number 4 on this list because the last time we tried it the Rand wallet service was down and the contact centre person we spoke to said they were not sure if and when the service would be back up. Frustratingly, we had already cashed into the Rand account, so those were some wasted Rands. A warning so you know you may need to phone EcoCash first before setting off on your Rand buying mission. The other frustrating thing is that on a bad day the EcoCash call center can take 30 minutes of listening to jingles and adverts before it just hangs up on you 🙁 .
Whatever payment method you use, remember that where in the past you could pay for your DStv with just the account number, currently you need your Smart Card number so ensure you have that before attempting to pay.
If there other options you have found reliable, please let us know in the comments so we add them to this article for the benefit of others.
Happy holidays people!