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How do I register for ZB Bank Internet banking?

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ZB Bank

ZB Bank recently announced that they will be discontuning the processing of manual RTGS and Internal Transfer application forms. As the changes will take effect from 1 October, you might be wondering how do I register for ZB Bank Internet banking since the transfers will now be processed through the ZB Bank Internet banking platform. Here’s what you need to do to get started.

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How to register for ZB Bank Internet banking as a non account holder

If you don’t have a ZB Bank account, to make sure you’ll be able to do transfers through Internet banking, you need to follow these steps:

  1. Open an account
    • To open an account, you will need to a copy of your government issued ID/Passport/Driver’s licence, proof of residence and $20 cash (Bond Notes or USD) deposit.
    • Once you have those requirements, visit any ZB Bank branch and fill in the required application form.
    • When you submit the application form, you will get an ATM card and PIN which you will use for internet banking registration
    • However, your account will be opened within one day after submitting the application form though you get the card instantly 
  2. Go to https://zbnet.zb.co.zw/recovery-tools to begin the registration process for ZB Bank Internet banking
  3. Choose the register option on the menu and click next
  4. Get your card and enter the card number in the box under the text “Card Number”
  5. Enter your card pin in the box under the text “Card Pin”
  6. Wait 24 hours for your ZB Bank internet banking login details to be sent to you via email.
  7. Once you get the details, go to https://zbnet.zb.co.zw/online/login.html and enter your login details
  8. If you’ve reached here, you’ve successfully registered for ZB Bank Internet banking otherwise, contact ZB Bank support for assistance.

ZB Bank Internet banking registration for existing account holders

If you already have a ZB Bank account, you can skip step #1 which non account holders have to go through in order for them to register for ZB Bank online banking. Here are the steps you have to take to complete the registration if you’re already a ZB Bank account holder.

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  1. Go to https://zbnet.zb.co.zw/recovery-tools to begin the registration process for ZB Bank Internet banking
  2. Choose the register option on the menu and click next
  3. Get your card and enter the card number in the box under the text “Card Number”
  4. Enter your card pin in the box under the text “Card Pin”
  5. Wait 24 hours for your ZB Bank internet banking login details to be sent to you via email.
  6. Once you get the details, go to https://zbnet.zb.co.zw/online/login.html and enter your login details
  7. If you’ve reached here, you’ve successfully registered for ZB Bank Internet banking otherwise, contact ZB Bank support for assistance.

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53 thoughts on “How do I register for ZB Bank Internet banking?

  1. Don’t have a card it was stolen and the case is at police .now how do l make fees transfers and buying groceries in shops. URGENT.

  2. i registered it was quite easy u complete that form on the link n u recieve an email then use that infor on your valid email to register n voaaala u done

  3. This thing is totally rubish tried the whole day but to no avail wasting my internet buddles can you reimburse my bundles plizzzzzzz

  4. I hve registerd but the problem now i want to log in and is sayung change password when I changed nothing is happenong

  5. i registered 3 weeks ago but i haven’t received any email, whats that honestly????? i have been to the bank but i am not getting any assistance.

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