It seems the economic crunch is biting everyone quite hard and though many cried foul when ZOL revised their broadband prices we had a feeling TelOne would do the same thing if the economic situation stayed the same. It seems that’s now the case.
TelOne seems to have made some changes even though they are not yet committing to these changes through their communication departments.
So what’s changed?
Though there have been some revisions, I would urge you not to be too angry as the changes made by TelOne are far less radical than the ones made by their competitor.
There have been a few notable changes if you visit TelOne’s self-service portal and the changes apply to the following packages:
- The $89 Infinity Pro package which used to be among the uncapped packages seems to now have a cap of 100 GB.
- The $5 package which used to come with 8 GB of data seems to have also disappeared meaning the lowest package you can now pay for is the $25 Home Plus package.
We communicated with TelOne regarding these two changes and we are still awaiting a response. TelOne support rubbished claims that the changes had been made but when fliers are being distributed and the information on the website speaks to the same thing it does seem there might be a shift.
Good day.We do not have such information on our website unless you are referring to TelPay in which we are working on correcting that.^NM
— Tel·One (@TelOneZW) November 7, 2018
We will update once we have an official position from TelOne and hopefully an explanation as to why official shops are distributing unofficial flyers. This wouldn’t be the first time an unofficial communication has been sent out this week with this being widely distributed and reported on even though it wasn’t coming from TelOne itself: