A lot of subscribers have been up in arms following ZOLs revision of their pricing at the end of October. ZOL have taken to their Facebook page to conduct a live video explaining the challenges they face and they hope customers can bear with them. The video is embedded below:
[Video] ZOL Explains Why They Had To Increase Their Pricing
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The issue is not the price increase, we all know what is happening. It is their imperious attitude and 2 days notice that irks. That, and their automated billing system that cuts you off even you have paid, forcing you to run around n the weekend trying to get their accounts department to wake up.