It seems the most popular emailing client, Google Mail is currently down for many users all over the world. It does seem the platform is working for some users whilst some users can’t access the site.
Users trying to access the service are getting a 404 error:
Gmail is facing outage in parts of the world with users reporting '404 Error' while trying to open the site! Are you experiencing the same problem @Techzim
— Owen Kaura (@owenkaura) January 29, 2019
I’ve achieved Inbox-Zero in my gmail for the first time in a long time.
Let’s see how long that will last😜 pic.twitter.com/GikHnwtUn2
— /home/jimalo (@_jimalo) January 29, 2019
— Kumar Manoj (@Manojku73234492) January 29, 2019
Not everyone is affected
The outage doesn’t seem to be universal as I attempted to open my Gmail at the time of writing and I did so successfully. Gmail’s official Twitter account hasn’t acknowledged the downtime. Quite the contrary, they said there are no disruptions and urged a user to clear the browser cache and cookies. This seems to be working for some but for others, this won’t solve the problem. More confusingly, the official Gmail status page acknowledged the error and noted that they are working on a fix:
We’re aware of a problem with Gmail affecting a significant subset of users. The affected users are unable to access Gmail.
We will provide an update by 1/29/19, 12:50 PM detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change.
Take note that the 12:50 PM is UK time (GMT to be precise) which means 2:50 PM local time. Are you also facing challenges using the Gmail app or site?
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