TelOne Increases Pricing For Broadband, Of Course They’re Saying It’s Not An Increase

Tinashe Nyahasha Avatar
ZImbabean internet Services, TelOne Zimbabwe, Fibre Connectivity in Africa,

It’s really becoming a tired story. Everyone is increasing pricing and they say it is just an adjustment in light of the February Monetary Policy Statement.

TelOne has joined the bandwagon.

Why I call it a price increase

They are saying their pricing was in USD all along and now that there is a new currency called the RTGS$, they are simply listing their USD prices in RTGS$ equivalence as well. Although I understand that TelOne and others who have done this actually need this for them to remain viable, the argument they give remains nothing more than a spin.

They use the Mangudya monetary policy statement as the basis for this rationale. However, that position is actually contradictory to the Mangudaya policy. According to the RBZ governor, the pricing of all goods and services was supposed to remain nominally the same with just the difference that the prefix will be RTGS and not USD.

I think the governor’s position is problematic and ridiculous BUT that is his position. If so, then anyone claiming to be making a change based on his policy must then accept that position otherwise they are lying.

The second reason is that, RTGS dollars were introduced in February and since then we were paying in RTGS$ for these services. So, when RTGS prices are adjusted upwards it is an increase from what we were paying and not ‘an alignment.’ The increase is justified yes (maybe) but it is an increase all the same, no need to spin.

New home broadband prices

PackageData CapOld RTGS$ PriceNew RTGS$ Price
Home Basic10GB$15$37.50
Home Basic + Night20GB$18$45.00
Home Plus30GB$25$62.50
Home Plus + Night60GB$32$80.00
Home Premier60GB$42$105.00
Home Premier + Night120GB$54$135.00
Infinity Pro500GB$89$222.50
IntenseUncapped$120$300

The packages that have the ‘+ night’ are the night browsing alternatives where a customer pays extra and they get extra GB equivalent to their regular plan but the extra data can only be used between 11pm and 6am.

New prices for SME

PackageDownload SpeedOld RTGS$ PriceNew RTGS$ Price
ADSL Infinity Pro20Mbps$150.00$375.00
FTH Intense50Mbps$200.00$500.00

Both the packages above have no data cap.

New Prices for WiFi Hotspots

DataOld RTGS$ PriceNew RTGS$ Price
1GB$1.00$2.50
2.5GB$2.00$5.00
6GB$5.00$12.50

TelOne has also increased prices in RTGS$ terms for their VSAT and for the VOD streaming service, DEOD. We will cover those in other articles.

17 comments

  1. Jongosi

    Zol way cheaper!

  2. Anonymous

    Check your broadband spelling

  3. Anonymous

    Not an increase…. my foot

  4. Borat Band

    “Boradband” kkkkk !!

  5. Annonymous

    Where are those people that were busing saying Telone prices are cheaper than Zol? lol

  6. Anonymous

    they have just made zol seem so cheap

  7. Faizal John

    so when does this get put into effect… zol is also increase https://www.zol.co.zw/price-alignment

  8. Anonymous

    I think they want customers to run!

  9. Anonymous

    telone is still cheaper

  10. Nice

    Fibroniks family with 75gb is 222.50 for the same price you 500gb on Tel one….. Far far cheaper…. Secondly is only a matter of time till zol ups their prices…. Also the home premier with 60gb is
    105 telone fibroniks basic is 97 with 35gb…. Lol….8 hate this price increase but it’s very clear who the winner is…. In terms of value or gig

  11. Stories

    Telone still the cheapest per gig compared to zol and mobile…. Plus zol are not going to take this lightly they going to up price and actually claim theirs is cheaper. Lol

  12. SRM

    we are DOOOOOOOOOOOOOOOOOMED

  13. Anonymous

    Thank you ED and the other 2 people who makes my blood pressure rise so i wont say their names. Welcome to Zimmisery. pathetic.

  14. Anonymous

    Why is Telone and ZOL allowed to increase, but not mobile providers?

  15. Anonymous

    back to the dark ages…..the end

  16. Anonymous

    they did not increase the just converted besides scarfmore tongombeya doesnt’t mind lol

  17. Moi

    I think people should boycott if they can this is ridiculous our salaries have not gone up three fold. So where is the money supposed to come from. Telone is Government so they should set an example.

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