Categories: Finance

Paynet Gives Banks Deadline To Pay Them Or They Will Cut Off Service Which Could Affect Payment Of Civil Servants


Banks have been having some issues with Paynet due to forex payments and back in March, Paynet faced periods of downtime due to failure to pay licencing fees. Paynet has thus extended this cost to the banks they provide service to and an email sent to CABS customers by the bank indicates that Paynet will be cutting of the banks if they have not paid by the 15th of June:

Following communication from Paynet where they advised that they will invoice all financial institutions in USD and disconnect service if payments is not settled by 15 June 2019…               

CABS email to customers

Cambria Africa, the company providing the Paynet portal, is said to have already lost US$470 000 and deem it irresponsible to continue offering the service. If the service is indeed cut it will mean civil servants may not get their salaries on time and NSSA having announced delays for pension payouts, it seems banks will have to find a local alternative as soon as possible.      


This dispute could lead to banks opting for an alternative bulk payments solution and with Zimswitch already offering Zeepay and being owned by the banks, it does seem like a convenient option. The fact that Zeepay was announced last year but hasn’t found any traction seems to speak to some problems that may have not been publicised.

Cambria believes that banks have been delaying payments whilst they work on an alternative which is why things are now coming to a head:

However, ten days later it is clear that the intention was to run out the clock and use the time against Payserv while attempting to present untested and unapproved alternative software platforms.     

This is the feeling inside Cambria because they insist that RBZ Governor -Mangudya- had given his word that RBZ would not object to the banks paying in forex and yet a number of banks are said to have claimed that the RBZ is wouldn’t allow them to pay out invoices in forex.

Quick NetOne, Telecel, Africom, And Econet Airtime Recharge

If anything goes wrong, chat with us using the chat feature at the bottom right of this screen

View Comments

  • Why waste Forex when you have your own system... Something else must be going on...

    Cancel reply
    • That is right - where is the system? Perhaps this was about finishing off paynet not replacing it?

      Cancel reply
  • Local alternatives should be developed. Companies like E-Solutions and Afrosoft can handle this requirement. Given the situation in the country, there is no excuse why companies and banks haven't already switched to ZeePay.

    Cancel reply
    • Perhaps a local alternative should be developed. But would you stop flying foreign built airplanes and wait until a local alternative is developed, regardless of safety?

      Cancel reply
  • Each time we're in wet dreams we expect a bumper harvest!! yet we're stuck thick to our necks.

    Cancel reply
Published by
Farai Mudzingwa

Recent Posts

Batman Unburied, a scripted narrative series coming to Spotify

Image Credit: Jim Lee/DC In June, Spotify and Warner Bros. announced a multi-year partnership to…

September 29, 2020

Among Us is the most popular game in the world right now… For good reason

Gamers probably already know about the smash hit game Among Us - which recently announced…

September 29, 2020

Lenovo ThinkPad X1 Fold, the world’s first foldable PC

Image Credit: GizChina Lenovo is going to be celebrating the 28th birthday of their Thinkpad…

September 29, 2020

ZIMBOCASH breaks silence on payment gateway

It's fair to say, 2020 has been an eventful year for most if not all…

September 29, 2020

Outdoor payment terminals could give Zimbos more ways to use USD

The second coming of United States dollar transactions in Zimbabwe presented recurring problems. If you…

September 29, 2020

This WhatsApp cyber attack could lock you out of your WhatsApp

I think it's fair to say WhatsApp is a pretty integral part of our lives.…

September 29, 2020