EcoCash Subscribers Panic After Absence Of Option To Buy Airtime

Farai Mudzingwa Avatar
phones with ecocash accounts, customer account details update

As we all know, EcoCash was undergoing 24-hour maintenance from Saturday 9 PM (it ended up stretching to this morning).

When EcoCash started working again last night a number of people who use the mobile money platform complained that the upgrade wasn’t good enough since the option to buy airtime was absent at the time.

The option is now available and the simple explanation given was that the upgrade wasn’t complete when the platform came back online. This didn’t stop a number of people from criticising EcoCash at the time:

23 comments

What’s your take?

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

  1. Imi Vanhu Musadaro

    Yet another innovation from Econet.

  2. Anonymous

    Airtime purchase through ecocash STILL not working! This is pathetic

  3. Jupiter

    Nothing on the app was working when I checked at 8am

  4. h

    HAZVISI KUSHANDA

  5. Anonymous

    Your article has wrong Infor coz the option is still not there. 18.11.19 @ 1050hrs.

  6. David C Rousseau

    Airtime still not available.

  7. anonymous

    #bringbackairtimeoption it does not make sense doing cashout of which its 40% only wanting to buy airtime total madness

  8. Wells

    Everything is not working, please help business has come to a standstill

  9. Anonymous

    At 14:08 today, we are still unable to buy econet airtime. Please help.

  10. Sunny

    Is this just another way of driving the economy into the ground?

  11. Anonymous

    Ecoconet zvamatiitira zvakaoma hazvo mwari ave nemi.NdoUpgrade yamaiita here iyi yekuti titadze kutenga airtime shuwa shuwa

  12. Anonymous

    😡😳

  13. Barry Owen

    Can’t buy data please revert to old system

  14. L. B

    Your article is very wrong. STILL CANNOT BUY AIR TIME 22.15 18TH NOVEMBER

    1. Philip Ian Butler

      Still not rectified this morning! Beyond ridiculous 😠

      1. Eco No Airtime

        I think econet is now siding with the oppressor. So well timed with the introduction of new (old) notes and econet goes into repair mode. TechZim please send your reporters on some investigative journalism. The result and challenges that follow are nowhere near the standard of celebrated engineers we know…something must give. We can’t seriously go back in time of scratch cards…Econet please!!!

  15. show

    Ecocash Airtime Purchase now available. It has been linked to econet online shop called ownai. Buy econet ecocash airtime and bundles by the below code.

    You dial *905#

    1. tigere

      its says pending

  16. Ganyamayope

    Today…day #4 still cant buy airtime using ecocash..infact..the menu has been modified. The option to buy air time has been removed we expect econet to make some annoncements and giide us but they remain mute. Well,will move to another service provider.Thank you for a downgrade.

  17. Ganyamatope

    Today…day #4 still cant buy airtime using ecocash..infact..the menu has been modified. The option to buy air time has been removed we expect econet to make some annoncements and giide us but they remain mute. Well,will move to another service provider.Thank you for a downgrade.

  18. Cocoshumba

    Too many experiments happening behind the scenes.

  19. a.pirie

    Why is it that there has been no communication form Econet on the situation, as we are still off.(14.45)
    Went to there shop in Arundel this morning and was informed it would be off until Thursday, “communication would help?”

  20. Shanets

    *152# buys airtym

2023 © Techzim All rights reserved. Hosted By Cloud Unboxed