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EcoCash Subscribers Panic After Absence Of Option To Buy Airtime

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As we all know, EcoCash was undergoing 24-hour maintenance from Saturday 9 PM (it ended up stretching to this morning).

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When EcoCash started working again last night a number of people who use the mobile money platform complained that the upgrade wasn’t good enough since the option to buy airtime was absent at the time.

The option is now available and the simple explanation given was that the upgrade wasn’t complete when the platform came back online. This didn’t stop a number of people from criticising EcoCash at the time:

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23 thoughts on “EcoCash Subscribers Panic After Absence Of Option To Buy Airtime

  1. #bringbackairtimeoption it does not make sense doing cashout of which its 40% only wanting to buy airtime total madness

  2. Ecoconet zvamatiitira zvakaoma hazvo mwari ave nemi.NdoUpgrade yamaiita here iyi yekuti titadze kutenga airtime shuwa shuwa

      1. I think econet is now siding with the oppressor. So well timed with the introduction of new (old) notes and econet goes into repair mode. TechZim please send your reporters on some investigative journalism. The result and challenges that follow are nowhere near the standard of celebrated engineers we know…something must give. We can’t seriously go back in time of scratch cards…Econet please!!!

  3. Ecocash Airtime Purchase now available. It has been linked to econet online shop called ownai. Buy econet ecocash airtime and bundles by the below code.

    You dial *905#

  4. Today…day #4 still cant buy airtime using ecocash..infact..the menu has been modified. The option to buy air time has been removed we expect econet to make some annoncements and giide us but they remain mute. Well,will move to another service provider.Thank you for a downgrade.

  5. Today…day #4 still cant buy airtime using ecocash..infact..the menu has been modified. The option to buy air time has been removed we expect econet to make some annoncements and giide us but they remain mute. Well,will move to another service provider.Thank you for a downgrade.

  6. Why is it that there has been no communication form Econet on the situation, as we are still off.(14.45)
    Went to there shop in Arundel this morning and was informed it would be off until Thursday, “communication would help?”

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