Econet Agents Not Respecting Sensitive Customer Information

Farai Mudzingwa

26 November 2019

When you subscribe to a mobile network you share some pretty sensitive information that you normally wouldn’t want to get into the wrong hands i.e your address and your ID number.

Econet agents who sign subscribers up seem to not acknowledge the importance of this information if a stack of customer forms found in town is anything to go by:

One would assume that these forms would be guarded by the agents at all costs but this does not seem to be the case with the pictures in question actually containing photocopied versions of customers ID along with all the other information that these forms contain.

Telecommunications

15 comments

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Bern9

26 November 2019 20:23

Ummmm do you have evidence of all this? 🤔

Reply
Soko

26 November 2019 20:27

Write something else educational not these loose combined statements

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Catt

26 November 2019 20:36

Mmmm Techzim have you verified this first kungoda kunzi tine juice nhai

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Mai guru

26 November 2019 20:44

But look here, did you see them dropping the those papers or u were told and chose to write 📝 based on assumptions nxaaaa

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1. Tawaz Nigel
  
  26 November 2019 22:14
  
  Thats ubsurd, Ecocash customers have fallen prey to fraudsters coz they share their info and phones with friends and relatives, cant blame agents for that. As for the forms lying around, thats surely a deliberate attempt to tarnish Econet coz subscibers are given their copies and whether they lose them or not is customers fault.
  
  Techzim please do not be like Zimeye, write the truth, we have respected you so far, now you are becoming serial liars like shameless Zimeye.
  
  Reply
  1. Critical Thinking 101
    
    27 November 2019 08:24
    
    They want to lie like Simba zimeye. Kkkkk
    
    Reply
2. Samaita
  
  27 November 2019 09:50
  
  Do u know that u can also loose your very personal particulars which are more important than these forms, so what’s news here? Usangomake Econet iwe, ko kana zvakabiwa
  
  Reply
  1. Farai Mudzingwa
    
    29 November 2019 14:32
    
    Sorry, Samaita!
    
    Reply
Anonymous

27 November 2019 02:00

Techzim chawaka itirwa navama siiwa chakaoma

Reply
Anonymous

27 November 2019 05:02

Techzim enda unopengera kwawaka royerwa

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smartarz

27 November 2019 06:12

actually this is nothing to worry about. rather search google for the 2018 elections voters roll. you can download the database of everyones name and ID number there. lol

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The Principal

27 November 2019 10:28

Techzim masakurwa nekuzunzwa vadikani yooh. Shingai ndoozvinoita graft. Apa unenge uchiti wawanawo kanyaya kane musoro kkkkk.

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1. Farai Mudzingwa
  
  29 November 2019 14:32
  
  Zvakaoma kani!
  
  Reply
Anonymous

27 November 2019 11:09

Thank you for the article. Those papers no matter where they are a the property and responsibility of Econet and its agents,so be vigilant and careful with your information. It is more likely that the agents are to blame as Econet itself not only files allcustumer documents but also shreds them to protect our privacy when the are entered into their computer systems. Iam of the thought that this article is to inform not to persecute.

Thank youTechzim

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1. Brand Ambassadors
  
  27 November 2019 12:05
  
  Techzim mind your own business, musangoti kungonhonga mapepa mubin motsvaga news dzekudrawer tension yevanhu, if you need news concerning econet agents talk to us and will give you proper news.Maida Kuti zviende nepi isu tichingomhanyiswa nepolice mutown every day for no tangible reasons
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