Categories: Mobile Money

EcoCash Is Down… Again

Share

EcoCash has been stuck in an upgrade cycle since Saturday 16 November. Whilst the planned upgrade has been announced as complete a number of time since that date the service hasn’t really worked optimally for the last 3 weeks.

advertisement

It seems the platform is now down again with users getting one of many error messages when trying to access the mobile money service:

  • Service is unavailable
  • Your request could not be processed at the moment.
  • Input XML is not recognized by the system
  • System is busy
  • Invalid code

EcoCash has sent out the following update regarding the latest episode of downtime:

advertisement

Dear valued customer

We apologise for service disruptions you may be experiencing in trying to transact on EcoCash. Our technical team is working to resolve the technical challenge and we will inform you as soon as normal service is restored.

We sincerely regret the inconvenience caused.

Live Life the EcoCash Way!

Considering that the platform has not worked optimally for close to a month now one would expect that EcoCash would communicate more openly with the users and businesses who have been inconvenienced but nope, it’s still just “technical issues”…


Quick NetOne, Telecel, Africom, And Econet Airtime Recharge

If anything goes wrong, click here to enter your query.

View Comments

  • Buggy Indian software...just another example of how bad it is to outsource software development to India-Mahindra Comviva has failed to deliver....

    Cancel reply
  • Why do they not their help us on their lines they keep playing sasai ,we are interested on that song , please they must attend our queries in time .they keep us holding for almost an hour ,what that please we are tired .

    Cancel reply
  • My Dad says has transacted this morning, ZESA last night, airtime and send money this morning. Looks like they fixed the tech issue.

    Cancel reply
  • My bone of contention with econet is not why their applications are down but that did they employ qualified technical staff AND worse they employed very arrogant staff in their marketing and customer relations departments

    Cancel reply
Published by
Farai Mudzingwa @FariM9

Recent Posts

Creating Mobile Apps Without A PC

It may sound like a far-fetched idea but it is feasible! Most people are astounded when they discover for the…

January 21, 2020

AfroDigital Hosting Digital Skills Workshop For Women In Business

AfroDigital is one of the most prominent Digital Marketing schools in Zimbabwe and they are kicking off 2020 with a…

January 21, 2020

Global Device Shipments Expected To Grow 0.9% in 2020

Worldwide shipments of devices — PCs, tablets and mobile phones — will total 2.16 billion units in 2020, an increase…

January 21, 2020

Bank Foreign Currency Exchange Rates Today – 21 January 2020

Here are the foreign currency exchange rates for the US$, ZW$ and Rand on the interbank and black market... Interbank…

January 21, 2020

Africa Future Fund To Invest US$50 000 Into 20 Startups

The co-founder of Andela and Flutterware Iyinoluwa Samuel Aboyeji will be joining hands with other African Entrepreneurs to provide African…

January 21, 2020

Zim Broadband 147th Most Expensive Among 206 Countries

Two things are certain in life: death and taxes. If you're Zimbabwean however expensive internet is a third thing you…

January 20, 2020