Techzim

Zimbabwe and regional technology news and updates

advertisement

EcoCash Distances Self From Fake Customer Service Number

EcoCash took to their social media channels to warn subscribers using the mobile money service to avoid interfacing with a certain fake support number claiming to process instant renewals.

The fake support number has been associated with the following message:

Econet Urgent Notice

Don’t be delayed by calling EcoCash for reversals and hanging transactions simply contact the 24hr Econet EcoCash customers service and get assistance in a matter seconds.

0778050376

EcoCash advised that this is false and the only ways to get assistance via official channels are as follows:

  1. Call on 114
  2. Write to their Facebook (@EcoCashZim) and Twitter (EcoCashZW)
  3. SMS/WhatsApp on 0771 222 114
  4. Visit any Econet shop
  5. Visit EcoCash Mini Service Centres


Quick NetOne, Econet, And Telecel Airtime Recharge

7 thoughts on “EcoCash Distances Self From Fake Customer Service Number

  1. So apart from telling us that it’s fake message, Econet can’t even get the fool arrested or block his line 🤔

  2. These are indeed in corporate suicide🥵,Their call centre and WhatsApp number is never replied to !These crooks are taking advantage of this open space

  3. I sent USD256 via mobile money my son received USD$144. Please tell me how this can be legally allowed & why anyone should use mobile money ???

  4. I sent 5000 thru Zim online. Ecocash deducted but it didnt reach the destination

    You have successfully paid RTGS$5000.0 to ZIMBABWE ON LINE PVT LTD (74066) Merchant. Txn ID MP210726.1542.L92088. New wallet balance is RTGS$965.4.

  5. Hie for the past two days I have tried bank to wallet transactions.my bank balance gets deducted but there is nothing in my ecocash.exactly what is going on

Leave a Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.