EcoCash Airtime Recharges Aren’t Showing In Customer Accounts.

Valentine Muhamba

19 June 2020

Customers have been tweeting out that they were buying airtime through EcoCash but weren’t receiving the funds. When they checked their EcoCash balance the money for the transaction was deducted.

The problem started late last night and some still haven’t received their airtime or had their money returned to their EcoCash accounts.

An Econet Spokesperson confirmed that last night there was a technical issue with Econet’s charging platform. It wasn’t an issue on EcoCash’s side of the transaction. The spokesperson also confirmed that the situation has been resolved.

Mobile Money

14 comments

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Takura

19 June 2020 14:47

The issue has already been resolved & we already received our own cash back. Am sure if you can re-check again with them and with customers. It would be cool for us readers here.

Reply
1. Ashton
  
  6 January 2021 12:49
  
  Mari dzichirikungotorwa hapana zvagadzirwa apa shefu
  
  Reply
Denver

19 June 2020 14:48

Zvasotwa kare izvi. Team Econet iri fast wena.

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Chealsea Sedze

19 June 2020 14:49

Thanks for the update but the issue has already been rectified.

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Sheila

19 June 2020 14:50

Their system is now stable. Seems issue has been resolved long back.

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Mondis Tapiwa

19 June 2020 14:52

The speed & level of excellence withing these guys is beyong this world. I received my cent back and my friends also. Really cool!!!! Level ravo rakakwira chaizvo.

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Zengeya Mpofu

19 June 2020 14:54

Varikutosota izvezvi i know. Hanzi vamwe vatowana kare saka zvakarongeka wena. No hussles with these guys. They dont dissappoint.

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Wonder

20 December 2020 19:13

I recieved airtime from a friend but my balance is insufficient.

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Ashton

6 January 2021 12:48

The systerm kana iri stable why yangu isati yadzoka and ndikubva kuisa imwe yatorwa futi

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Baba

19 June 2021 00:25

Haven’t received my airtime but it was deducted from my ecocash wallet

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Takue

12 July 2021 02:58

Ko chii chirikuitika with this platform mari yatorwa asi airtime hakuna

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1. Og
  
  24 August 2021 20:42
  
  same problem
  
  Reply
  1. Og
    
    24 August 2021 20:55
    
    solved , didnt see the other text
    
    Reply
Norman Nembo

31 August 2021 14:22

Bought my ecocash line 0772408558 airtime valued $350 for netone line 0717994193 . Deduction made from my ecocash wallet but airtime not received

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