Yesterday, a number of NetOne subscribers couldn’t connect to the internet. It seems the issues started around midday and persisted until 7 PM (according to NetOne).
The mobile network operator has since issued an apolofgy which read;
NetOne would like to apologise for intermittent data service experience on our network yesterday. Please note that normal service has been restored.
A number of NetOne users on social media platform Twitter were hoping that NetOne would compensate them in similar fashion to what Econet did when their service was disrupted a few days.
These downtimes are less palatable at a time when students and work is being done online. This could result in someone failing to send an assignment, make a payment before a deadline etc – and a number of the MNOs and ISPs don’t seem to fully understand how critical their service is during this pandemic.
Quick NetOne, Telecel, Africom, And Econet Airtime Recharge
If anything goes wrong, click here to enter your query.