In late July, Nyaradzo Group launched a Facebook chatbot called Sahwi. The motivation behind this was to enhance customer experience as well as give their customers a digital channel to interact with the business. Nyaradzo has followed up the launch of Sahwi on Facebook by making the chatbot available on WhatsApp.
To begin a chat, send a message to +263712992892. Alternatively, you can click the link here or scan the QR Code below.
After starting a chat you will get the following options:
So if, for example, you want to have a look at Nyaradzo’s products you can type and send 2 and the following will appear:
You can get even more information about a package by selecting the one you want to have a look at.
Offering Sahwi on WhatsApp is a good move. I think it’s fair to say that WhatsApp is the most popular way of communicating in Zimbabwe. This will definitely make Nyaradzo’s services even more accessible.
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