Network challenges the cause of ZOL’s internet outage

Valentine Muhamba Avatar
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Earlier on we reported that ZOL customers were reporting that they had little or no internet access. The outage started about 10 AM and could have been earlier for others. ZOL has released a statement regarding this on their social media platforms:


We are currently experiencing challenges on part of our network which has affected your connectivity. Our engineers are working to resolve this in the shortest time possible. Updates will be posted on our website and social media platforms as they come. Any inconvenience caused is regretted.


There have been reports that the network challenges that ZOL is facing are being caused by a power outage at the Eastgate Data Centre. Those reports, however, haven’t been confirmed, so we will have to wait to hear from ZOL as to what exactly caused the outage.

On the bright side, the internet seems to be back up as most customers are reporting that they have had their connection restored.


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  1. Gary

    .. Also across their self-service platforms (From my latest support enquiry..)

  2. Juno

    Still out for me. Relying on econet

    1. Valentine Muhamba

      Is your connection still down?

  3. phew we survived that

    are all you zol customers still alive, any fatalities ? kkkk we are lucky to be alive after this zol outage ! kkk

    1. Anonymous

      Usually vanhu vakadai vanhu veZanu vasingaoni kukosha kweinternet. UnechiZanu chiri mauri so chekuseka kutambura kwevamwe because unofunga kuti vakangwara kudarika vamwe who are just being cry babies.

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