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ZESA fault reporting numbers for Harare are down

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The ZEDTC has announced in a tweet that phone lines that customers use to report faults are down.

The statement reads as follows:



The Zimbabwe Electricity Transmission Distribution Company (ZETDC) would like to advise its valued customers in Harare Region that the fault reporting lines are not working. Customers are advised to utilise the WhatsApp line 0719219977 to report faults while works are on progress to repair the faulty reporting lines.

The inconvenience caused is sincerely regretted.


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3 thoughts on “ZESA fault reporting numbers for Harare are down

  1. I have branches growing in my overhead cables. It has been reported a few times and so far no response. Please help. We can’t cut them ourselves it’s too dangerous. 11 Metcalf Rd Greendale. Phone 0786625584

  2. Hello Zesa there is fault at number 6809 Westlea .
    I am a tenant there so I do not know what is wrong with the wiring. Yesterday the overhead cables collided and there was a power cut we have no elctricty as we speak

  3. Hello, kindly assist. We have an incessant fault since Sunday 2 May in Westlea Harare around houses number 6619 and so forth. It was a big fault but all other surrounding areas have been rectified save for this area. I’m not sure if you are doing anything about this but kindly assist. We are running out of business because of this

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