advertisement

NetOne is facing challenges with data services… again

   
6 comments

Last weekend, NetOne announced that it was facing problems with its data services. The connection would go up and down or would be consistent for a short while and then fall off completely. It seems as though things haven’t gotten better because over the week there have been pockets of NetOne subscribers who have been complaining about connectivity issues.

The state-owned mobile network operator has sent a message to its customers which reads much like the Facebook post it put out last week.

“Dear Customer. We apologise for the current data connectivity challenges. Any inconvenience caused is regretted. We are working to restore normal service.”

advertisement

At this point, it would be pointless to hope because NetOne hasn’t notified customers on expiring data bundles what time they can expect normal services to be restored. Or what the cause of the service disruption is.


Quick NetOne, Econet, And Telecel Airtime Recharge

Comments 6

rmalunda
a week ago

both Econet and net1 seem to be having serious challenges with their services! I didn’t have proper internet connectivity and ecocash services as from Thursday. today it’s a little bit better but someone was complaining about Econet this afternoon. I’m at koBulawayo la! both need to fix their services! ASAP! siyacela bantu bakithiiiii

Your email address will not be published.

 


Esme Blair
a week ago

Econet services are absolutely shocking. Pvt wifi delays,buffering,streaming. Data shocking. Downloads so slow I will be dead before seeing anything .
They sent a message that everything was restored? Well to whome?? 5 x days!!

Your email address will not be published.

 


    Chigs
    a week ago

    Econet at least notified it’s customers yesterday and it restored connectivity in the afternoon. As for netone there was no notification of any sort, the internet was down the whole day and it has only started working around 2am on Sunday. Econet at the moment is better, I use both for data and that is my personal observation.

    Your email address will not be published.

     


G.R. Esq.
a week ago

Both Netone and Econet service is shocking over the past few days. The lack of communication, Forfeited data bundles should have POTRAZ involved by now. This is no longer an inconvenience but passing financial losses to already struggling consumers.

Your email address will not be published.

 


Egnes
a week ago

The least these service providers could do is reimburse clients for lost data/ call bundles.
Week in week out clients lose out through no fault of their own. Who benefits but the service providers.
Sometimes I think it’s deliberate on their part to maximise on profit.

Your email address will not be published.

 


Anonymous
a week ago

All these network providers must do something abt their networks especially econet mukutibira ur wifi bundles ar very slow to open anything unless its 12midnyt to 6am so should we be witches to use ur data cz maskati rakadhakwa zi network renyu mukutibirira

Your email address will not be published.

 


Leave a Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

You might also like

Love code? Techzim is hiring developers

Video: Dell Inspiron 15 7577 disassembly

Dandemutande CEO sheds more light on Utande LTE

Zimbos can pre-order Elon Musk’s Starlink but it has to register with POTRAZ first