Zimbabwe’s largest mobile money operator EcoCash has been experiencing some difficulties with its services this morning. From what we have seen on social media, EcoCash customers have been facing difficulties with getting into the *151# USSD, making payments and other transactions.
Good morning @Tafidhos. We sincerely regret the unpleasant experience. Please note our EcoCash services are currently intermittent. Our technicians are working to restore normal service. Any inconvenience caused is sincerely regretted. ^TG— EcoCash Zimbabwe (@EcoCashZW) December 10, 2021
EcoCash has released a statement about the service disruption:
Dear Valued CustomerEcoCash Zimbabwe
Please be advised you may experience intermittent service disruption in trying to transact on EcoCash.
We are working to regain normal service and we will advise you once the system is fully operational.
We sincerely apologise for the inconvenience caused.
EcoCash Zimbabwe has announced that mobile money services have been restored
Dear Valued Customer
We are happy to advise that all services are fully restored and are working normally. You can do your Bank to Wallet, Pay ZESA, Pay Merchant, Send Money, buy Airtime and Pay your bills smoothly with EcoCash.
Thank you for your patience and we again apologise for all inconveniences caused.