Techzim

Zimbabwe and regional technology news and updates

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ZOL is now officially Liquid Home & has 60 new LTE base stations

ZOL, today unveiled its new brand identity – Liquid Home Zimbabwe. This rebrand follows the evolution of Liquid Telecom becoming Liquid Intelligent Technologies, a business of Cassava Technologies. ZOL was the only arm of Liquid that hadn’t yet come under the new brand umbrella. ZOL to become “Liquid Home” in the not too distant future […]


NetOne e-top up system back up after over 32 hours downtime

NetOne’s e-top up system went down from around midnight on Tuesday the 3rd of May and stayed down the whole of Wednesday, only to come back up around 8am on Thursday.  What was going on? Well, good luck finding out. Like in almost all similar cases all we are told is something along the lines […]


Telco at ZITF 2022: solar equipment, internet packages & mobile computer lab

Renewable energy and internet connectivity were what defined Telco at ZITF 2022. The company, which is one of the oldest internet service providers, brought all it has to offer to this year’s edition of the Zimbabwe International Trade Fair. The team that Telco sent to ZITF 2022 was kind enough to give us a tour […]


Why your 5G iPhone does not have a 5G option in Zimbabwe

You may have a 5G capable iPhone or iPad and are trying to experience the glorious 5G speeds on Econet. If you cannot find the 5G option in the settings in Zimbabwe you are not alone. But don’t worry. Your device is not faulty. Apple just has not enabled the service on your phone yet. […]


TelOne launching USD data bundles

They also get a special name to differentiate them from the RTGS bundles. TelOne is calling them Bonus Broadband Vouchers. Only 4 packages are available at the moment and they are as follows: The USD packages are all valid for 30 days and they are not cumulative so if 30 days elapse and you still […]


If TelOne was in the UK, customers would get USD11.00 a day for an internet outage

Yesterday TelOne announced that one of its fibre lines was damaged by an excavator that sunk into the ground causing an internet outage in some suburbs. The situation was complicated by a water line the digger also hit which meant that there were two problems to contend with to restore service. While browsing on the […]


TelOne customers, a stuck digger is the reason why you don’t have internet

State-owned telecommunications company TelOne has announced to its customers in some suburbs in Harare that if they were experiencing an internet outage it is because of a construction accident that damaged a fibre cable. TelOne’s statement on the internet outage caused by the fibre break reads as follows: TelOne sincerely apologises for service disruption in […]


Econet’s Smart USD bundles are cheaper than MTN’s in South Africa. There’s much to discuss

Econet Wireless launched Smart USD bundles yesterday that allow customers to purchase voice airtime, data and SMS in USD.  Customers can buy this USD airtime either through the EcoCash FCA wallet or by purchasing physical recharge cards or vouchers. Said Econet spokesperson, Customers will be able to purchase the bundles via their EcoCash FCA wallet, […]


Your router’s okay, it’s Liquid Home (ZOL)’s network that’s down: a rant on service disruptions

I know there might be someone who just got fibre and is furious right now. There is intermittent service on Liquid Home’s network right now and they have acknowledged it. I promise, this is not the norm, clearly something is wrong. You may have missed the notice. Said Liquid Home, Important Notice: Service Degradation Please […]


[Update] Liquid Home (ZOL) is down

If you are a Liquid Home customer I am pretty sure you have restarted your router countless ties with no luck and even tried to check your balance thinking you are out of data. You are not alone. Liquid Home is facing network challenges that have been caused by a fiber cut on their link […]


Google subsea cable lands in Africa, to improve internet speeds and lower costs

Sub-Saharan Africa is the least connected region in the world. GSMA research shows that only 28% of the population used mobile internet in 2020. Lucky for us, there is some investment going into changing that. Unfortunately for us, we aren’t bothered to do it ourselves, instead relying on American companies to step in. Google says […]


Scammers can now convincingly fake browser windows, including URL. You can protect against that

Man, just when we think we have this cybersecurity thing figured out someone throws a wrench in the works. One of the easiest ways to see if a website is shady is no longer as solid as it once was. Conventional wisdom says checking the URL is one of the surest ways to spot an […]


Utande will soon be billing LTE packages in USD

Dandemutande subsidiary Utande Internet Services has announced through an email to customers that it will be billing its LTE packages in USD from the first of April 2022. The statement from Utande/Dandemutande’s CEO Never Ncube to customers reads as follows: Dear Valued Customer, We hope this letter finds you well. We consider your choosing Utande […]


Telco Fiber. Is it any good?

I am pretty sure majority of you are familiar with only Zol and TelOne when it comes to fiber. Telco might be one of those confused with TelOne here and there because of it being less prominent. But for me it was an absolute saving grace. Let me start from the beginning. Moving to a […]


Telco vs Liquid Home vs TelOne. Which one is the best?

When people think of fiber they default to just 2 providers. TelOne and Liquid Home (Zol). Not many know of Telco and yet in my short time using their fiber it seems they actually are a competent alternative to the big 2. Service is really good, I have not had any faults yet so I […]


Ukraine got Starlink satellite internet. Can the Russians attack it?

You don’t need telling that there is a war situation between Russia and Ukraine. There was tension between the countries and last week the Russians invaded Ukraine. Missiles were launched, bombs thrown and all the usual war stuff.  This military activity disrupted Ukraine’s internet and as you know, the internet as a communication enabler and […]


The death of Shareit

When Shareit came into the scene it was an absolute hit. It was able to transfer files tens of times faster than Bluetooth and not only that. On Android it meant you could now share apps! So if your WhatsApp had expired for example and all you had was a WhatsApp bundle, you could ask […]


5G has arrived in Zim… Almost

Yes! We finally have it. 5G was launched. Ribbons were cut and some phones got to flex that 5G icon next to the network bars for the 1st time in this teapot shaped country of ours. All thanks to Econet Wireless Zimbabwe. So let’s have a little QnA of our own right here. Starting with […]


DStv to restrict users to streaming on one device at a time

Multichoice has a convoluted streaming strategy. You really have to comb through all their offerings to decide on the best streaming package for you. For some of us who are football lovers, Showmax Pro is a good option even though it lacks Champions League football. However, if you also love Formula 1 like I do, […]


Internet throttled during Yellow Sunday plus 10% internet tax is bad for Zimbabwe

Netblocks, the watchdog organisation that monitors cybersecurity and governance of the internet, reported yesterday that Zimbabwe’s internet services degraded or were being throttled during the Citizens Coalition For Change’s (CCC) Yellow Sunday Rally. “Network data from NetBlocks confirm a significant slowing of internet service for many users in Zimbabwe on Sunday 20 February 2022, as […]


New TelOne internet package prices; some large data caps almost doubled

State-owned telecommunications company TelOne has increased internet package prices. The price increase is most felt in the bigger data packages with the lower ones not being affected or remaining unchanged. Here are the TelOne Internet Package Prices which will take effect on the 22nd of February 2022 TelOne residential broadband package prices Package Download Cap […]


10% internet tax: the Techzim community has its say

This evening (14/02/2022) we held a Twitter Space to talk about the 10% Excise Duty or Tax that will be levied on internet packages and VOIP services. The news was communicated by ZOL Zimbabwe in an email to customers and we were joined by our community on Twitter to go over it and the impact […]


ZOL to start charging 10% tax on internet packages next month!

ZOL Zimbabwe, soon to be Liquid Home, has announced that the rebranding exercise will be coupled with a 10% Excise Duty or tax across all internet and VOIP packages. Dear Valued Customer, As a result of the regulatory changes, ZOL Zimbabwe is required to levy a 10% Excise duty across all internet and VoIP packages […]


2FA halved account breaches according to Google

Early last year Google rolled out Two-Factor Authentication (2FA), or as the company calls it two-step verification automatically as an extra layer of security for its users. 2FA is when you use an additional method to verify your identity/account entry, this can be through a One Time Password (OTP) via SMS, call or through an […]


Elon Musk’s Starlink launches Premium US$500 for 500Mbps package

Elon Musk’s VSAT internet service provider Starlink announced a new high-performance tier called Starlink Premium according to a report by The Verge. The package sports a larger antenna that will reportedly get users between 150Mbps to 500Mbps with 20 to 40ms latency. All of this doesn’t come cheap though because the package costs US$2,500 for […]


Apology to Telecel

Earlier today Techzim (us) published a completely false story to the effect that Telecel Zimbabwe was shutting down. This was gross negligence on our part and totally unacceptable. We are unreservedly apologising to Telecel for this and for the confusion and harm it may have caused to them, their brand and their business. To apologise […]


Forcing users to change passwords regularly is STUPID, especially now in 2022

At some point, security experts frantically scrambled to figure out a way to protect the masses online from ever complex hackers. See, hackers have been getting more daring as their skill sets have improved over the years. Security experts crunched the numbers and saw one way we could reduce our chances of getting hacked – […]


It only took Econet 24 days into 2022 to raise bundle prices

I think this one might be on me. A few articles ago I said that it was surprising that none of Zimbabwe’s mobile network operators (MNOs) had raised data bundle prices in 2022 and that must have sent some bad vibes into the universe because Econet has announced that it will be reviewing data bundle […]


ZOL to become Liquid Home starting March 2022

“T’was a matter of when not if” is probably what most of you are saying because ZOL becoming Liquid Home is something that has been in the rumour mill since around 2012 when the latter acquired the former. We got some confirmation of this last year when Liquid Telecom rebranded to become Liquid Intelligent Technologies. […]


Powertel customers! Here’s why your internet has been down for MONTHS

So… it looks like Powertel’s CDMA internet services have been down for some time. A member of the Techzim community reached out to us saying that they contacted Powertel in November 2021 and were told that CDMA internet was down due to an “upstream fault” and there was no timeline for the restoration of service. […]