Techzim

Zimbabwe and regional technology news and updates


Econet Officially Opening New Large Call Center Tomorrow

Econet Wireless Zimbabwe is officially opening its new call center in Harare tomorrow. Econet has built a new advanced call centre to handle increased traffic from its growing subscriber base now standing at more than 3.2 million.

Speaking about the opening, Econet CEO, Mr Douglas Mboweni said that massive growth had increased demand for service and support, which Econet has responded to by building a new and larger facility to field more calls from its customers.


5 Handy Internet Apps You Can Use In Zim!

So it’s that time again when, for your health, you’re supposed to take a break and stay away from your PC and your always-buzzing mobile phone.

If you’re like me, you tried that the whole Saturday. You tried to do the other real social (not talking about Facebook here) stuff you’ve been putting off for a while now. It worked. But only for a day.

Or maybe you’re back early from a holiday. Hell, maybe you couldn’t even afford a holiday away in these hard times. Or maybe you’re one of those selfless men and women that have to work during such times.

Whatever your reason, you have some time to kill today so you’re just browsing around.


Exclusive Interview with Telecontract CEO, Shadreck Nkala Over ZOL Disconnections

Two days ago we posted an exclusive interview we had with the ZOL CEO David Behr over the broadband disconnections we posted here on Monday. David Behr revealed some interesting aspects to the story.

Later the same day, we had another exclusive with the other side, Telco CEO Shadreck Nkala. Below is the transcription of the Interview. Like ZOL, he also reveals some issues that have not been apparent before this interview. Tell us what you think in the comments section below.

Shadreck Nkala: It is very unfortunate. People abuse the facilities that they get provided.

Tech Zim: You feel abused?

SN: Yes, we’re feeling very seriously abused.

TZ: How were you abused?


Telecel Subscriber Base Reaches Almost One Million

Telecel Zimbabwe now has close to a million subscribers, the company’s international partner, Telecel Globe, revealed on Thursday. Telecel Globe chief executive Kai Uebach told a media briefing in Harare that Telecel Zimbabwe had invested heavily in developing its network. It was rolling out in the region of 170 base stations countrywide.

He said the quality of the network signal, which in the past had been poor, was now good. Telecel had also invested heavily in stabilising the network, through investing in generators and batteries so that the network could continue operating well even during prolonged periods without mains electricity.


When Solar Meets Wireless – A Rural Telecommunications Solution – Part 2

Solar Powered Wireless Access

This is a viable avenue of implementing rural telephony in a bid to redress the knowledge and information gap between the urban and rural populations, amongst other things.

There’s no need to explain and expand the clear relationship that exists between information technology and development of a country. Access to information and communication on the fly, bridges the digital divide that generally engulfs the bulk of African countries. This is usually measured as teledensity: the number of connected phone users per 100 people.


Exclusive Interview with ZOL CEO, David Behr Over Telco Disconnections

So, today we finally got a chance to talk to the David Behr, the ZOL CEO. Below is the full text of the 1 on 1 interview we had with him this afternoon. He basically explains more on the dispute between his company and Telecontract we reported earlier this week. We’re hoping to have a similar talk with the Telecontract CEO if we can get hold of him. (UPDATE (04 April 2010: 1148hrs): here is an exclusive with Telco CEO, Shadreck Nkala.)

Tech Zim: I’ll just start with the current status, after the update on the website and the press news release, what’s going on?


Strive Masiyiwa Shuts Down Econet Wireless Zimbabwe (April Fools)

Strive Masiyiwa, founder of Econet Wireless has given instructions to shut down the Zimbabwean operations of the now global telecoms company. The instructions are for the mobile operator to close down business by the end of day 01 April 2010.


ZOL Moving Disconnected Customers To Africom

Since ZOL came out with the story about its fallout with last-mile network provider Telecontract, we’ve been trying to get more details about the issue from the two. It hasn’t been easy. The Telecontract CEO, Shadreck Nkala, is said to be in meetings all day and all we get are promises that he’ll call back. Same thing with the ZOL CEO.

Can be frustrating this job sometimes! So, we’re left with no option but to go the informal route.

Anyway, we’re getting information that ZOL is in the process of moving all clients to Africom, the company bringing in the SEACOM fibre from TDM in Mozambique.


Ecoweb To Launch Mobile WiMax In April

Ever since Ecoweb announced the coming launch of mobile WiMax last year in October, we’ve been waiting eagerly here at Techzim for further announcements and possibly, a launch date.

This didn’t come until last week when Ecoweb finally said something through their Econet investor relations page. Ecoweb, a wholly owned subsidiary of Econet Wireless Zimbabwe revealed that it is in the final testing phase of mobile WiMax project and will be opening it up to subscribers in next month.

Speaking about the deployment, Ecoweb General Manager, Tororiro Isaac Chaza said:


Econet Reduces Mobile Line Sim Cards To US$2

Econet announced today the reduction of its mobile line’s price from US$5 to US$2. The US$2 includes airtime worth a dollar. This follows a similar move by its closest competitor, Telecel Zimbabwe, about 2 months ago.

Adverts by Econet in the local press today urge customers to act now as ‘offer’ is only “valid while stocks last!” We’re not sure what exactly is meant by this statement. Maybe Econet will revert to the $5 when they run out ‘stocks’. And the ‘stocks’, is this the physical sim cards itself or capacity on the network?