What business are we into? This is an important question every business should keep asking themselves and in answering it they should not assume the easy, lazy and obvious. That...
I have just been reading the Financial Gazette interview of Dr Lance Mambondiani, the CEO of Steward Bank. I guess he is becoming one of the best known CEO’s of...
In a survey we conducted recently we discovered that Facebook is still a big deal in Zimbabwe no matter what this author thinks: I thought Facebook was dead. 87% of...
Standard Chartered Zimbabwe is phasing out the use of magnetic strip in debit cards. From the 15th of May onwards, these cards will no longer work. Customers of the bank have...
Econet, Zimbabwe’s largest mobile financial services company, has finally integrated its EcoCash platform to that of CABS. CABS is one of the largest and oldest banks in Zimbabwe. The two companies had not come...
The thing we love most about the internet (at least those of us who have opinions) is the power to transmit your thoughts barrier free. This power however, can really...
NMB Bank has launched an interactive support centre, while also launching itself onto social media, providing customers with several means of interacting with the bank and obtaining information and assistance...
PRESS STATEMENT ON COLLABORATION BETWEEN THE RESERVE BANK OF ZIMBABWE AND RETAILERS AND WHOLESALERS ON MEASURES TO ENHANCE REGULATORY COMPLIANCE AND USE OF PLASTIC MONEY IN BUSINESS TRANSACTIONS The Reserve...
One of the most recurring questions when we commissioned this series on National Building Society (NBS) regards the types of accounts that individuals can open. The second question is which...
It’s that time of the year when banks are announcing their annual financial results. So far, CABS, POSB, EcoBank, Metbank, Stanbic, NMB, Agribank, BancABC and FBC have all reported profits. The...
When we wrote about the Steward Bank system upgrade over the weekend, we were skeptical that this upgrade would make the bank’s problems go away. We concluded: Even as they promise to...
The past several months have been quite bad for some Steward Bank customers. Some of the bank’s technology platforms have been going offline without explanation. Some customers have complained that their...
I promised to keep unfolding details about National Building Society within a series. The organization itself is eager to engage the public and tell their own story and so they...
National Building Society (NBS) is not just the cute new bank (building society) with a fresh and modern banking hall at Karigamombe Centre. Truth is, National Building Society is indeed...
Steward Bank is now opening at least 3,000 new bank accounts a day, the bank’s CEO, Lance Mambondiani told Techzim recently. We interview Mambondiani at the launch the company’s new Incubation Pod center at...
Steward Bank, an Econet Wireless subsidiary, told Techzim recently that their banking network now has some 3,000 agents spread across the country. Agent Banking Manager, Ruth Takawira, told us in an...
So my bank just launched a mobile app. And SMS messages have been coming to let us know they have caught up with the times. Messages like this one: Have you...
CBZ Bank has so far registered at least 100,000 low cost banks accounts customers since the launch of their agency banking in June last year. The accounts, called SmartCash accounts, became a...
Even after the recent downward review of the bank charges, the truth is that RTGSs (and people looking to access their cash have to make a lot of them) at...
An email late Friday, but dated 23 June, sent out to customers from Managing Director Simon Hammond, CABS has announced termination of processing of telegraphic transfers (TT), both incoming and outgoing,...
Banks are going to have a ‘Uber’ moment said Anthony Jenkins after leaving Barclays as CEO in 2015. Jenkins’ message is an instructive characterization of the rise of fintechs which...
Consumerizim, a consumer advocacy blog, reports that the internet banking system of one of Zimbabwe’s largest and most successful financial institutions, CABS, is down for some customers. The issue has...
We have just received a statement from the online publication, The Source, on the events that have happened around their offices being raided by Econet Wireless executives accompanied by the Sheriff and...
I had the had the thrilling and awesome privilege to chair the second day of the 7th edition of the Mobile Money and Digital Payments Africa 2014, in Johannesburg at...
This article is the second part of the three part series that looks at the evolution of payment systems in Zimbabwe. In the first part, I posited that payment systems...
This analysis shall be in three parts. To thoroughly assess the payments landscape in Zimbabwe, I shall use three frameworks, or if you like, perspectives or concepts. These are; disruptive...
Customers conducting EcoCash transactions under a tent recently at the Harare Agricultural Show Econet announced today the introduction of a new EcoCash based mobile money service called EcoCash Save. The...
A few days ago, Wednesday to be precise, at the insistence of a friend, I accepted to go open a new account at a local big bank. I have a...
The article below is a statement issued by ZimSwitch on the state and progress made with the ZimSwitch Shared Services payments switching platform. The statement was issued to us as part of...
Recently, the GSM Association released a case study report they did on EcoCash this year. The case study focuses on EcoCash's rapid uptake since launch in September 2011 with a...