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Tag: Econet


Econet lobbying for reduced customs duties on smartphones

Buying a phone or most electrical gadgets in Zimbabwe has been a nightmare for citizens because of duties. The excessive customs duties on these devices have made it a struggle for Zimbos to buy smartphones and Econet recently claimed that there is a 52% smartphone penetration rate in their latest annual results. This they noted […]


Econet posts ZW$1.35 billion loss for last financial year

Econet Wireless Zimbabwe’s financial results for the year ending February 2020 are out. The country’s largest mobile network operator (MNO) ended the 2010s on a financially challenging note. For the first time in the decade, Econet posted a loss of ZW$1 352 966 000. Yes, over a $1 billion in losses – quite the number. […]


Subscribers will no longer need to go to Econet shops to replace SIM cards

Econet recently published its full-year results and in the report was a small detail I and (I believe) many other customers will appreciate greatly. The idea of fewer minutes NOT waiting in an Econet shop sounds like a dream and that’s what the company is promising. In fact, for those looking to replace their SIM […]


Econet reveals they used 3 million litres of fuel during the power crisis of 2019

2019 was a dark year for Zimbabwe and I mean that in the most literal sense. We had a power crises for over half the year and its impact on small and big business alike was pretty brutal. For many small businesses the power crisis of last year resulted in closure and larger businesses had […]


Econet said they weren’t suspending eLearning bundles. Schools are being told the opposite

Earlier this week we noted that there was some confusion surrounding the eLearning bundle. A school authority we spoke to mentioned that an Econet employee who was handling their purchase of the bundles informed them that the eLearning bundle was being suspended. We reached out to Econet PR to understand if this was official and […]


Is Econet discontinuing eLearning bundles on the 1st of September?

We have it on good authority that Econet might stop offering eLearning bundles from the beginning of September. The cheaper bundles were extremely useful to schools who were able to buy cheaper data for students to conduct lessons online during the pandemic. What’s the official position? Well, we reached out to Econet representatives to get […]


Econet employee blocks subscriber’s number after black market deal goes wrong?

We’ve written about the black market for eLearning bundles a couple of times now. In fact, we’ve done so on four different occasions now. Most recently we noted that fraudsters were selling eLearning bundles and then not giving buyers the data. Whilst buying eLearning bundles from this black market has always come with an inherent […]


Econet has released new tariffs for calls, data and SMSs

Following Telecel and NetOne, Econet has released new prices for out of bundle voice, data and SMS. These prices take effect from the fourth of August: Dear Valued Customer Please note our Voice, Data & SMS out of bundle tariffs as per regulatory approval effective 4 August 2020. Voice – ZWL$0.0722 per second Data – […]


Mobile tariffs going up, operators now charge based on interbank rate. Telecel first

The telecoms regulator, The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) has approved telecom operators to base their pricing on the interbank rate. This is to fulfill the recently published statute from government which says: “Any person who provides goods or services in Zimbabweshall display, quote or offer the price for such goods or […]


Econet church bundles now available via USSD

Econet has made it simpler for people looking to buy data to attend live streams of their church services – by adding the bundles to their USSD menu. What’s new? When the bundles were introduced a few months ago the only way to buy them was pretty cumbersome. A religious institution had to call/email an […]


ZimRights & MISA file urgent chamber application to stop search of Econet premises

Media Institute of Southern Africa (MISA) Zimbabwe together with Zimbabwe Human Rights Association (ZimRights) filed an urgent application with the High Court forbidding the ZRP and CID from searching Econet’s premises and obtaining a database containing all subscriber details. MISA & ZimRights argue that the warrant of search and seizure threatens citizens’ various fundamental rights, […]


Econet CEO- Mutsvangwa’s failure to get telecoms licence 2 decades ago reason for Econet’s targeting

Yesterday we broke down some of the information that Econet presented before the High Court as part of its urgent chamber application to temporarily suspend the Magistrate’s decision to grant a Search and Seizure Warrant to ZRP. Douglas Mboweni’s statement in that application was a scathing criticism of CIDs Head of Asset Forfeiture Unit Mkhululi […]


Warrant permitting ZRP to raid Econet unconstitutional – Fadzayi Mahere

On Friday, the Magistrate’s court issued a search and seizure warrant giving the ZRP permission to raid Econet Wireless offices. The Criminal Investigation Department sought the warrant on the basis that they suspect Econet Wireless to be “involved in money laundering”. In fact, the allegations are that Econet Wireless and subsidiaries created and issued “non-attributable […]


Econet and Cassava offices searched by police to ‘retrieve evidence of money laundering’

Former Higher Education (before that Information Minister), Jonathan Moyo has just posted a copy of a search and seizure warrant purportedly issued by a Magistrate’s Court to the Zimbabwe Republic Police (ZRP) against Econet Wireless. The former minster said the police are the Econet and Cassava offices right now (around 9PM on Friday 17 July […]


Why are telecoms companies hated so much?

I wasn’t planning on writing this but two things changed my mind. First, as I was working on another article, I came across this quote; Unfortunately, telecoms brands continue to struggle to earn the respect of consumers, with average reputation scores for providers brands right at the bottom of our sector league table. Consumers love […]


The 6GB mobile data advertised as part of Econet’s new phone is not guaranteed

6 days ago, we bought the new Smart Kambudzi phone from an Econet store in Avondale. At the time the phone was ZW$3000, and in addition to getting the phone (duh) Econet were also promising that each buyer would get 6 Gb free data. Well, 6 days later and multiple back and forths with Econet […]


Econet is down!

Econet is down countrywide, according to ZimLive the outage happened as early as 5pm this afternoon. This outage is affecting calls, mobile data, and airtime purchases. ZimLive also tweeted a response they got from Econet regarding the nationwide outage “We are currently experiencing a technical challenge on our core network switch, which has affected voice […]


eLearning bundles have created a mobile data black market in Zimbabwe

I’m convinced Zimbabweans have an affinity for black markets. At the moment, we have a black market for fuel, foreign currency, groceries and over the past few weeks one for mobile data has emerged. “What is this guy talking about now”, you may be wondering? Well, it’s the new eLearning data bundles and how people […]


Video: How to unlock blocked Econet SIM card

Ever locked your Econet sim after 3 failed attempts at guessing the pin? What if I told you that there is a very simple way of getting access to your PUK number Quick NetOne, Telecel, Africom, And Econet Airtime Recharge Number to recharge: Airtime amount: EcoCash number: {{error_message}} {{error_message}} If anything goes wrong, chat with […]


Will Econet ever learn?

It’s a normal day for an Econet subscriber, you get ten plus promotional text messages about the fifty services under the Econet/Cassava umbrella. Just like how the text messages from Econet are an annoyance, we will now proceed to list each and every one here (not to annoy you of course): we have two from […]


Fraudsters selling Econet eLearning bundles & not delivering data

eLearning bundles seem to be the only viable option for most learning institutions looking to adopt remote learning. Because the way these bundles are purchased has so much human interaction involved this has opened the door for fraudsters who are now selling eLearning bundles. Well, selling is a stretch. They are taking people’s money and […]


Telecel Reviewing Bundle Price On The 23rd Of June

Telecel has announced via it’s social media channels that it will be reviewing prices for bundles on the 23rd of June i.e tomorrow. To our valued customers Please be advised that we will be reviewing our data bundle prices with effect from 23 June Telecel hasn’t reviewed their bundle pricing as frequently as their rivals, […]


Reflecting On The Launch Of UNICEF’s Internet Of Good Things

[Image Source: UNICEF ZW Twitter] Among the many challenges COVID-19 presents, is the ability to disseminate information while maintaining physical distancing. While Zimbabwe has a high mobile phone penetration of over 90 per cent, access to internet is a challenge for many due to the prohibitive cost of data. In rural Zimbabwe, according to the […]


Econet Bundles & SMS Price To Be Reviewed On 17 June

Econet has announced that they will be reviewing pricing of bundles and SMSs tomorrow. Econet subscribers have been receiving the following message from the mobile network operator; Dear Customer. Please take note, bundle prices for Data & SMS will be reviewed effective 17 June 2020. Dial *143# to buy Data or *140# to buy SMS […]


Video: NetOne used to have fewer subscribers than Telecel

This is a visualization of 8 years of subscriber trends for Zimbabwe’s top 3 Mobile Network Operators. Quick NetOne, Telecel, Africom, And Econet Airtime Recharge Number to recharge: Airtime amount: EcoCash number: {{error_message}} {{error_message}} If anything goes wrong, chat with us using the chat feature at the bottom right of this screen


Telecel Loses Nearly 100k Subscribers – Is There Light At The End Of The Tunnel?

For almost half a decade, the Telecoms Sector Report by POTRAZ has reflected poorly on Telecel’s performance. The report for the first quarter of 2020 is out and you guessed it, again it reflects poorly on Telecel. The 3rd largest mobile network provider (aka the smallest) is in trouble on many fronts but this won’t […]


ICT Ministry Says Giving Additional Free Spectrum Has Improved Internet Access During Pandemic – Truth Or Propaganda?

At the beginning of May, POTRAZ with the permission of the Ministry of ICT announced that they would be freeing up additional spectrum to internet service providers and mobile network providers. The Ministry recently released a press release detailing some of the good things that have come from that move and there are some interesting […]


NetOne Introduces e-Learning Bundles – Cheaper Than Econet?

Last week we wrote a speculative article on whether NetOne was working on eLearning bundles that would be launched soon. Well the bundles have been launched but some of the speculation that we were led to believe didn’t come to fruition. The bundle itself will have 3 tiers, Regular, Heavy, Extreme and they’ll be structured […]


Econet Now Offering Cheaper Private WiFi Packages

Last month, Econet announced new pricing for their private WiFi and the internet went ablaze. Activists roared that internet access is a human right whilst consumers threatened to switch services but nothing would change – the price was set and that was that. Econet seems to be trying to fix that and how do they […]


NetOne Working On Its Own eLearning Bundles

NetOne is reportedly partnering with TelOne and UNESCO to create an eLearning bundle that improves access to remote learning at a time when the cost of data has been one of the biggest hindrances to students trying to learn virtually. The new bundle will reportedly be slightly cheaper than what Econet is offering for eLeaning […]