Zimbabwe and regional technology news and updates



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Contitouch – A local ISP banking on their unshared internet service to win over Zim’s business community

For many Zimbabwean organisations, getting a reliable ISP is actually a battle. From prohibitive pricing to unreliable uptimes there are many uphill battles to overcome when it comes to selecting an internet service provider. Many have suggested that the solution to this is more competition and ContiTouch is one of the competitors to the established […]

Cogent Blocked By ARIN For Spamming Users

Cogent has a seemingly neverending list of scandals surrounding its company, the latest of which sees ARIN lose its temper and ban Cogent from accessing its WHOIS database. But who is Cogent, you ask? Well, they are the third largest Internet connectivity provider in the world. You probably haven’t heard of them, but that’s okay, […]

Mobile Network Operators Revenue Rose Drastically In The 3rd Quarter But So Did Their Operating Costs

Given that mobile network operators and fixed internet providers increased pricing for data, voice and SMS services a number of times during the year it’s no surprise that the revenue for these entities rose quite significantly in the 3rd Quarter. Unfortunately due to the current state of our economy (inflationary pressures) and investments by the […]

TelOne Subscribers Grow By 15% In The First Half Of The Year

Though many businesses have found the going extremely tough in our current economic climate, it seems TelOne is largely on an upward trend. The company seems to be finally reversing its downward trend as their 2018 financial results seem to suggest. Along with the supposed improvements on the balance sheet, it also seems TelOne’s subscriber […]

Dark Fibre Laying Down Infrastructure In Town

A few months ago, we mentioned that a new player -Dark Fibre- was entering the Internet Service Access Provider’s space. It seems they aren’t wasting much time as they have already started laying down their fibre optic cable in Harare’s CBD. It will be interesting to see how quickly DFA’s Open Access model is taken […]

Econet Engaging RBZ To Help Out With Forex

Just like everyone, (some) telecom operators and Internet Service Providers(ISP) are grappling with foreign currency shortages problems. This problem has a trickle-down effect where subscribers are affected by downtime and poor services. It’s awful. And these kinds of things seem to have been happening with Econet’s network of late. That’s why the largest mobile Network […]

Is ZOL Offering A Secret Discount To Customers Who Left After Their Price Hikes?

So apart from being addictive Twitter can, on occasion be a very good source of information. Such an incident occurred when I was on Twitter this morning. I came across a tweet that claimed that ZOL was charging customers who were no longer subscribed discounts to return to the provider. Ko @ZOLconnect you've called the […]

Why Is Internet Access In Zimbabwe So Expensive?

Some things in life are certain. The sun will always rise from the East. Without oxygen we are doomed and so forth and so on. It seems another thing that can be a part of that list is the fact that internet connectivity in Zimbabwe will always be expensive. At least that will be the […]

What Did ZOL Reveal That Got O’Donovan Arrested?

Last week a social media activist, Martha O’Donovan, was arrested for a tweet that went out in September 2017 that is said to have denigrated the President of Zimbabwe as well as for having set up organisations that are aiming to “subvert a constitutional government through masterminding a social media campaign to overthrow the government […]

POTRAZ finally moves on licensing of ISPs and Mobile Virtual Network Operators in Zimbabwe (MVNOs)

The telecoms regulatory authority in Zimbabwe (POTRAZ) has commenced consultations on the licensing of ISPs and Mobile Virtual Network Operators (MVNOs) in Zimbabwe. The regulator made the announcement this month that they have began accepting submissions from the industry on what should be considered in the creation of this new type of license category. So far, Zimbabwe’s […]

POTRAZ Event: Implementation of second national Internet Exchange Point in Zimbabwe.

Remember the Internet Exchange Point (IXP) discussion from about a year ago? Well, looks like we may be making some headway now. We’re at a regulator (POTRAZ) organised event in Harare today where the implementation of the Exchange is being discussion. If you wondering what an Internet Exchange is,  it’s a physical place (usually a room with machines and cable […]

Is internet in Zimbabwe really that much cheaper?

Many would like to believe that internet is now cheaper in Zimbabwe but other than the promotional packages i feel that we are still a bit high. Mobile data which would provide the most convenient delivery of internet is ridiculously expensive.

Techzim Interviews: ZOL CEO David Behr on acquisition by Liquid

We had the opportunity to speak to ZOL CEO, David Behr on his company’s recent acquisition by the Liquid Telecommunications Group. In the interview he talks about why they sold to Liquid, what this means for ZOL going forward in terms of independence of the ISP and service delivery to customers. Below is a transcript of the interview.

Why we need YoAfrica, ZOL and Aptics to do mobile broadband

There’s one thing we love about two of Zimbabwe’s largest ISPs, YoAfrica and ZOL. It is that they understand the difference between local and international traffic. That local traffic does not cost them much to deliver and can therefore be given away free to customers. Aptics, a relatively new Internet Access Provider understands this too.

The difficulties of registering a local domain in Zimbabwe

The need to have local Zimbabwean content on the internet has been widely discussed. The main idea being that the internet will become more relevant to locals if it has content people have traditionally consumed on platforms like TV, radio, newspapers, books and so forth.

YoAfrica webmail security flaw exposes customer emails

Earlier today, a guy sent us an email on our address with the subject “Security Flaw –” Here are the contents of that email:

POTRAZ Calls ICT Providers To Help Define IAP/ISP Roles

The Post and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) has invited all Internet Access Providers (IAPs) and Internet Service Providers (ISPs) to a consultative meeting to be held in Harare next week. The purpose of the meeting: to discuss the role of the IAPs and the ISPs.

POTRAZ has been trying to regularize the operations of ISPs lately. Currently, only IAPs are licensed by POTRAZ. This arrangement has problems. Numerous problems actually.

Are Zimbabwean ISPs and Companies Prepared for 5 May’s Possible Internet Blackout

Network managers are being urged to run a series of checks on their routers and firewalls to ensure their users will still be able to connect to the internet in the wake of a major change to the internet’s domain name system this week.

On May 5, the world’s top domain authorities, led by the Internet Corporation for Assigned Names and Numbers (ICANN), the US Government and VeriSign, will complete the first phase of the roll-out of Domain Name System Security Extensions(DNSSEC) across the Internet’s 13 root servers.

Exclusive Interview with ZOL CEO, David Behr Over Telco Disconnections

So, today we finally got a chance to talk to the David Behr, the ZOL CEO. Below is the full text of the 1 on 1 interview we had with him this afternoon. He basically explains more on the dispute between his company and Telecontract we reported earlier this week. We’re hoping to have a similar talk with the Telecontract CEO if we can get hold of him. (UPDATE (04 April 2010: 1148hrs): here is an exclusive with Telco CEO, Shadreck Nkala.)

Tech Zim: I’ll just start with the current status, after the update on the website and the press news release, what’s going on?

Zimbabwe Online Starts Offering VSAT Internet Services

Starting this month, Zimbabwe’s leading Internet Service Provider, Zimbabwe Online (ZOL) will be offering VSAT Internet services. VSAT (Very Small Aperture Terminal) is an Internet solution capable of delivering high speed Internet to any location through satellite connectivity effectively, allowing very remote areas without telecommunication infrastructure to connect seamlessly to the internet.

Getting your own ZOL VSAT installed will cost US $1,800 (setup fees) and a minimum monthly subscription of US $180.