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Tag: Mobile Money Agents


Agent lines banned by RBZ as “they no longer serve any legitimate purpose”

Earlier today, the RBZ published the Monetary Policy Statement and there are a number of pretty shocking declarations. One of which is that agents lines are officially a thing of the past. The same document also outlines that mobile money wallets will now be limited to one per individual. RIP agents (2011-2020) Agents have been […]


OneMoney To Overtake EcoCash In 2 Years. Is It Possible?

In a recent interview with Trevor Ncube, Netone’s Chief Executive Lazarus Muchenje said: We choose to compete with ourselves and to try and be world-class because we do not believe that at this stage there is anyone world-class in this market in as far as mobile payments are concerned and I say that with a […]


What Will Work Best For MNOs In 2018, Competition or Collaboration?

“Competition makes us faster; Collaboration makes us better.” Anonymous To compete or to collaborate? To say these are mutually exclusive would be quite inaccurate. However, it’s important to note that most times when we choose one, the other suffers. I chose to look at this dilemma with a special focus on Mobile Network Operators (MNOs) because […]


Those Are Our Numbers Says Ecocash…

Techzim attended the ‘Swipe Into Ecocash’ launch this morning where Ecocash were sharing their new service offering that allows users to swipe their ZimSwitch bank card at any Steward Bank POS machine and have that money credited to their mobile money wallet. This is an awesome solution (yes, I do such words when I see […]


Confirmed: EcoCash IS Zimbabwe’s Mobile Money Solution

What has been suspected for a while now has been confirmed in the recently released POTRAZ Q2 report of 2017: EcoCash is synonymous with mobile money in Zimbabwe. Sitting at a staggering 97.98% of market share for subscribers, the Econet-owned mobile money solution has cemented themselves as the dominant player of mobile money in Zimbabwe. Similarly […]


Mobile money accounting app Mobiledger opens up to merchant & agents as transactions rise

This has prompted the guys at Mobiledger, a mini accounting system for mobile money wallets, to expand their application’s concept to mobile money merchants and agents. Previously Mobiledger was only available for personal mobile wallet use through a mobile app.


ZB Bank going the Steward Bank route, makes a call for agent bankers

Towards the end of 2014, Steward Bank, the Econet Wireless owned financial institution, introduced the Agent banking model which allowed selected mobile money agents to offer some services in line with mainstream banking. This model allows any Steward Bank account holder to get certain services from the mobile money agent, that would only be accessible from […]


Steward Bank goes branchless with new Agent Banking Model

Earlier today Steward Bank, a wholly owned entity of Econet Wireless Zimbabwe, introduced its new Agent Banking model to the public at a launch in Harare. Under this new model, selected EcoCash agents will offer a number of services under the Steward Bank banner. Steward Bank is also introducing the AllSave Bank account as the […]


Nettcash introduces brand ambassadors to grow agent network

Some months ago we wrote about Nettcash and their official launch in the Zimbabwean mobile money space. The independent service was applauded as a sign of healthy competition in a market dominated by mobile network operators. Since the launch the mobile money landscape has gone through significant changes, with the different service providers noting significant […]


Telecash agents and merchants total increases to over 3000

Telecel has just announced that its mobile money service Telecash has increased the number of its agents and merchants to more than 3000. This is close to double the number of agents that they had when the service was launched in January this year. At the time of its launch Telecash had 1600 agents, a number […]


RBZ Directive on mobile money agent wars: Econet says exclusivity up to agents

  Late last week we broke the story on the Reserve Bank of Zimbabwe’s directive to mobile money service providers, which basically said that mobile money agents can conduct services for multiple mobile financial service providers. No exclusivity except if special waiver requested. This follows a complaint to the Reserve Bank by Telecel that the biggest […]


Telecash moving on, now advertising Agents that can’t be “ruffled” by Econet

For the first time since its launch. Telecel’s Telecash has started advertising its mobile money agent network in the local press. Telecel is currently embroiled in a bitter wrangle with Econet over access to mobile money agents that first signed up with EcoCash. The dispute is currently in the hands of the Reserve Bank of […]


Astro working on a card based mobile payment solution called Payit

Bethel Communications called Astro because of their Astro brand of android devices is in the final stages in development of a mobile card based payment solution called Payit. The enterprise product is targeting informal traders and small businesses to enable them to accept  debit or crecit cards through their smartphones and a small card reader […]


Of banks, EcoCash, mobile money agents, platforms and great customer care

Recently I had to change banks because the one I was banking with is apparently going under. And Their customer care service is at its worst but that’s not the issue; I was essentially I was told by the executives at the top was that they couldn’t let me withdraw my money (we’re talking small middle income amounts here) and that I should stop pestering them.