Zimbabwe and regional technology news and updates



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Muchenje vs NetOne: just when we thought we’d heard the last of it

The battle between Lazarus Muchenje and NetOne seems to be over for now as the court has thrown out his case against his former employers

Econet holds the key to Zim getting a Telegram bundle

Econet’s combo bundle structure might be the key to Zimbabwe getting a Telegram or even a Signal bundle as WhatsApp’s Privacy policy furore roars on.

NetOne closes shops until further notice

In compliance with the lockdown, NetOne has announced that it will be closing its stores to all walk-in customers until further notice.

Lazarus Muchenje has been officially dismissed as NetOne CEO (Again)

Lazarus Muchenje dismissed as NetOne CEO…

Subscribers may be up but NetOne is taking a beating in mobile data & voice traffic

Despite showing the most growth in active subscribers in Q3 2020, NetOne is losing ground to its competitors when it comes to mobile data and voice traffic market share in the period under review.

NetOne adds over 100k new subcribers while Econet lost about the same number in Q3 2020

NetOne added over 100k subscriber in Q3 2020 while Econet lost about the same number according to POTRAZ’s sector performance report.

MNO revenue shot up by 194.7% in Q3 2020

According to the latest POTRAZ figures, Zimbabwe’s Mobile Network Operators (MNO) saw a revenue jump of 194.7% in Q3 2020.

Zim mobile internet and data traffic grew by 43% in Q3 2020

POTRAZ has released a statement detailing the telecoms sectors performance in Q3 2020 and mobile internet and data traffic shot up again.

NetOne launches *519# airtime buying and selling platform – here’s what you need to know

NetOne has launched the *519# which is a platform that allows anyone interested to buy and sell NetOne airtime either as a dealer or vendor.

NetOne data services are down…

NetOne data services have been down since late afternoon, there has been official word yet from Netone as to the cause.

The truth about DroidVPN and other free internet tools

For more than a year now there has been a lot of people ‘hacking’ their way to ‘free’ internet on NetOne. Convince themselves it’s no crime

NetOne is giving away data & airtime in the Giga Thanks Promotion

NetOne is giving away data and airtime to longstanding customers, new customers and those who reactivate thier NetOne sim in the Giga Thanks Promotion.

NetOne kicked out of Borrowdale office after failing to pay rentals

On the 24th of October NetOne was kicked out of their Borrowdale office due to rent arrears of nearly  ZW$800 000. The telco was served with a notice of attachment as well which saw the seizure of all removable property from the offices. NetOne reportedly owes Mutual Finance $684 281 rising to ZW$775 182 because […]

Mobile operators had over “500% losses” due to Zim currency crisis

The Post and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) released the abridged sector performance report for Q2 2020. The effects of the COVID-19 pandemic were palpable when it came to industries like the postal sector. The other inescapable force that affected the performance of the sector in Q2 was the deteriorating Zimbabwean economy. No sector […]

NetOne suspending customers who they suspect to have hacked their internet

NetOne is suspending customers that they suspect to have hacked their internet using VPNs. Now just to clear things up, the use of a VPN isn’t illegal. They are applications that a number of people have had to use from time to time. Well, mainly when the government shut down the internet. Using a VPN […]

NetOne rebuilding: Job openings for 8 managerial positions

NetOne has been in crisis for much of the year, with most of the media attention the company gets revolving the lingering battle between the Chief Executive Lazarus Muchanje and the fractious NetOne board. All signs point to a rebuilding exercise, with the board looking to lay-off a number of executives – including the CEO, […]

OneMoney has reviewed service fees

One Money has reviewed service fees. The new prices are as follows: Transaction Tariffs Lower Value ZWL$ Upper Value ZWL$ Bill Payment Merchant Payment 1.00 1.99 0.17 0.03 2.00 5.00 0.35 0.18 5.01 10.00 0.55 0.24 10.01 20.00 0.85 0.71 20.01 30.00 1.35 1.16 30.01 40.00 1.67 1.63 40.01 50.00 2.55 2.19 50.01 60.00 3.29 […]

NetOne has released new prices for mobile data and bundles

NetOne last week released prices that are in step with POTRAZ’s authorization for MNOs (Mobile Network Operators) to price according to the interbank rate. Mobile data and bundles prices have also been reviewed, and they are as follows: Data Bundles Item New Price ZWL$ Old Price ZWL$ Hourly 1 024 MB 60.00 30.00 Night Bundle […]

NetOne outlets will be closed tomorrow, and will only work for 2 hrs until further notice

NetOne published a notice to the effect that they will be closing down their shops from the 31st of July until Monday 3 August. TO OUR VALUE CUSTOMERS Please be advised that we are closed for operations on the 31st of July 2020. Any inconvenience caused is sincerely regretted. Shops will reopen on Monday from […]

NetOne releases new tariffs

NetOne has reviewed their prices following POTRAZ giving mobile network operators the green light to price at the prevailing Forex Auction Rate. The prices are as follows and take effect from the 29th of July 2020: Call Charge (Inc Tax) ZWL$/minute US$/minute ZWL$/second US$/second NetOne to NetOne 4.11 0.06 0.0685 0.0009 NetOne to Other (local) […]

NetOne issues apology for internet service disruption

Yesterday, a number of NetOne subscribers couldn’t connect to the internet. It seems the issues started around midday and persisted until 7 PM (according to NetOne). The mobile network operator has since issued an apolofgy which read; NetOne would like to apologise for intermittent data service experience on our network yesterday. Please note that normal […]

Mobile tariffs going up, operators now charge based on interbank rate. Telecel first

The telecoms regulator, The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) has approved telecom operators to base their pricing on the interbank rate. This is to fulfill the recently published statute from government which says: “Any person who provides goods or services in Zimbabweshall display, quote or offer the price for such goods or […]

All NetOne outlets will be closed tomorrow 23 July, NetOne also announce new operating hours

In a press statement NetOne has said that all of its outlets will be closed tomorrow and have outlined operating hours from Friday the 24th of July onwards: Shop Opening Hours Thursday 23 July 2020 All Shops Will Be Closed Every Monday, Wednesday & Friday thereafter:Open 0900 – 1100hrs Bulawayo Main Kwekwe Kariba Mutare Bulawayo […]

NetOne & TelOne privatisation delayed because both companies couldn’t afford transaction fees

NetOne and TelOne were supposed to be privatised since 2018, and despite government rhetoric to the effect that this was close to materialising, it turns out both companies cannot afford the transaction fees for the privatisation process. In the 2020 mid-term budget review, the government reveals some details regarding why the privatisation has taken this […]

Muchenje v NetOne is going the full 12 rounds

The NetOne circus keeps on going as yesterday the Muchenje got a small victory. His termination by the NetOne board only 24 hours after his reinstatement has been overturned. HOWEVER this is only until NetOne themselves file a reply to a reversal of termination filed by Muchenje. Muchenje went to the High Court on Monday […]

Former NetOne CEO Muchenje challenges his dismissal in court… again

Lazarus Muchenje was fired from his position as NetOne CEO last Friday in what seemed like the finality of a drawn out divorce. Well, it wasn’t and the former executive is back in court challenging his dismissal. Background My colleague Edwin made a fantastic video to bring everyone up to speed regarding Muchenje’s tumultuous 2 […]

Why are telecoms companies hated so much?

I wasn’t planning on writing this but two things changed my mind. First, as I was working on another article, I came across this quote; Unfortunately, telecoms brands continue to struggle to earn the respect of consumers, with average reputation scores for providers brands right at the bottom of our sector league table. Consumers love […]

Video: From firing 9 Execs to suing the Office of the President here is a tale of ex NetOne CEO, Lazarus Muchenje

This is a video showing the timeline of Lazarus Muchenje’s tenure as CEO of NetOne. Quick NetOne, Econet, And Telecel Airtime Recharge Number to recharge: Airtime amount ($): EcoCash or OneMoney number: Buy Please dial our USSD code *405# on your phone to buy airtime because this page will not work. {{error_message}} {{error_message}}

Lazarus Muchenje fired less than 24 hours after being reinstated as CEO NetOne

If you’re Lazarus Muchenje it never rains but it pours. As we reported earlier, the NetOne CEO was reinstated into his office last night but now ZimMorning Post is reporting that he has been fired. It seems Muchenje was only reappointed so that the NetOne board could dismiss him following procedures outlined in the Labour […]

NetOne board member accused of lying under oath, freed on ZW$10k bail

NetOne board Rangarirai Mathias Mavhunga was yesterday freed on ZW$10 000 bail after being accused of perjury i.e lying under oath. What did he lie about? After the suspension of Lazarus Muchenje from his CEO earlier this year, Muchenje filed an urgent chamber application attempting to nullify his suspension on the basis that one board […]