Zimbabwe and regional technology news and updates



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NetOne Suspended Boss Muchenje Arrested, Again

Lazarus Muchenje and 6 other NetOne executives have been arrested on charges of criminal abuse of office. I can confirm that Mr Muchenje and his alleged accomplices have been arrested. The charges relate to alleged criminal abuse of duty as public officers and the suspected violation of the Public Finance Management Act John Makamure – […]

NetOne Board Member Gets Fired As Administrative Chaos Continues

One would think a global pandemic would be enough to stop the in-fighting at NetOne but apparently even that isn’t enough. We previously reported that Douglas Mamvura – one of the NetOne board members – had not been invited to any of the board meetings since his appointment back in October of 2019. That very […]

Media Institute Of Southern Africa Zim Calls For Slashing Of Mobile Data Prices During Covid-19 Crisis

Media Institute of Southern Africa Zimbabwe (MISA Zimbabwe) has called for mobile operators in the country to slash data as the country tries to prevent the spread of the Novel Coronavirus. With companies closing offices left, right and centre as the country goes into lockdown, a number have said staff will be working from home […]

Telecel Reduces Working Hours As Corona Fight Intensifies

Zimbabwe’s 3rd largest mobile network operator (MNO) has informed subscribers that it will be reducing working hours in the interest of the health of its staff. The MNO sent out a message to subscribers informing them of the precaution: Dear customers, Please note that in the interest of public health all our offices will open […]

NetOne Board Facing Expulsion Whilst CEO Continues To Be Investigated

NetOne’s boardroom squabbles have been well documented to this point but now there is another twist with Zim Morning Post reporting that the entire NetOne board is on the verge of expulsion. Proserve Consultancy reportedly conducted an individual evaluation of all board members and reportedly and the board was found to be incompetent. The board’s […]

NetOne Announces New Tariffs Being Effected Tomorrow

NetOne has joined Econet and become the second mobile network operator to announce their new tariffs for voice, data and SMS. The voice tariffs being effected tomorrow will be cheaper than Econet -which is now priced at $1.50/minute. SMS & USSD For SMSs – local texts are similarly priced at $0.38 but international texts are […]

Full List Of Allegations Laid Against NetOne Boss

NetOne’s suspended CEO recently won a case against the NetOne board with the court ruling that the CEO’s suspension was null since it resulted from an improperly constituted meeting. The full list of allegations against the NetOne boss has now come to light with The Independent reporting on the numerous alleged abuses of office by […]

POTRAZ Increases Thresholds For Data, Voice & SMS Tariffs

The tariffs you pay for calling, texting and accessing the internet are going up again. POTRAZ has approved a “57% upward review of tariffs” using the Telecommunications Pricing Index. Before taxes consumers will now pay the following: On-net calls per-minute will rise from $0.75 to $1.17 SMSs will rise from $0.19 to $0.30 mobile data […]

Econet To Review Data & SMS Bundles On The 11th of March

Econet subscribers have started receiving messages alerting them to yet another impending price hike. The price hike will be put into effect tomorrow and follows the most recent hike which was put into effect a month ago. The message received by users notifying them of the latest increase reads: Dear customer. Please take note, bundle […]

NetOne To Raise Tariffs For Bundles On 9 March

NetOne has tweeted that it will be reviewing its data and SMS bundles from 9 March. Dear Valued Customer, Please be advised that our bundle tariffs will be reviewed with effect on 10 March 2020. NetOne Twitter Econet reviewed tariffs for their bundled data packages back in February and surprisingly back then NetOne didn’t review […]

NetOne Board Member Was Appointed But Snubbed From Board Meetings

The plot surrounding the suspension of NetOne CEO Lazarus Muchenje is thickening, with latest revelations pointing to the fact that in October a new board member was appointed on the NetOne board but they were never invited to attend any board meeting. According to a Herald report, Douglas Mamvura received a letter from then ICT […]

Suspended NetOne CEO Sues Board

Lazarus Muchenje, NetOne’s suspended CEO has reportedly filed to sue the telecommunications company’s 4 remaining board members for unlawfully suspending him. Muchenje’s urgent court application cites Susan M Mutangadura, Winston Makamure, Dr M Ranganai Mavhunga, Hon Paradzai M Chakona as the respondents. The urgent court application states that the board didn’t convene a board meeting […]

NetOne’s Management Accounting Head Appointed Acting CEO

Following the suspension of Lazarus Muchenje, the NetOne board earlier this week appointed Chipo Jaisson as acting CEO pending the outcome of Muchenje’s case. Jaisson was the Management Accounting Head at NetOne since 2015. Before that, she served as a Finance Manager at Econet for a year and was also a Group Financial Controller at […]

ZACC & AG To Investigate NetOne Board After Muchenje Suspension

The Zimbabwe Anti-Corruption Commission (ZACC) and Auditor General’s office are said to be investigating NetOne’s board for cases of alleged corruption. NetOne has been mired in controversy, with the board chairman and other members resigning earlier this month and most recently CEO Lazarus Muchenje being suspended by the remaining board members. Allegedly Muchenje (together with […]

OneMoney Partnership With ZIMRA Enables Payment Of Taxes, Custom Duties & Business Partner Numbers

Last September, NetOne announced a partnership with ZIMRA that would allow businesses and individuals to pay their assessment and business partner numbers using NetOne’s mobile money service. The BP number is used as an identification number for businesses whilst taxpayers can use the assessment number to identify their tax arrears before making payments. Think of […]

NetOne CEO: Phase 3 Of Infrastructure Project Backed By Chinese Loans Starting This Year

During Lazarus Muchenje’s recent interview with the Herald, the NetOne CEO was asked about how which projects the mobile network operator is working on under the Chinese loan facility. The CEO said the loans are being used for network expansion with the first and second phases already complete and phase three commencing this year: Phase […]

Franchise Model One Of The Keys To OneMoney’s Growth – NetOne CEO

OneMoney has been on an upward trajectory for a while now. In October, NetOne revealed that their mobile money platform had gained 97% in a single quarter. In a recent interview, Lazarus Muchenje (CEO of NetOne) revealed some of the strategies behind the growth of OneMoney and offers insight on what has changed at NetOne […]

Telecel Assures Subscribers & Shareholders: “We Have A Plan”

At this point, I’m assured the T in Telecel stands for trouble. The most recent negative press associated with the company came from its own workers writing to the Ministry of ICT pleading with the government to intervene and “save their livelihoods”. The Mobile Network Operator came out and told shareholders (which include the government) […]

Social Media Sites Makeup 39% Of Data Used During Q3 of 2019

Zimbos love their social media and one of the statistics backing that up is found in POTRAZ’s recently released 3rd Quarter report. Use of the internet grew in general with mobile data and internet consumption growing by 3.4% from 9 367 TB to 9 684.5TB. Whilst the rise is welcome it’s still %5 behind Q1’s […]

NetOne Partners HIT To Launch Innovation Hub

NetOne has been heavily involved in the local tech scene over the last year. From hosting hackathons to having the CEO sit in on some pitching competitions and even sponsoring local developers training for a Google developer course, the company has had an eye out for nurturing young talent since the arrival of Lazarus Muchenje. […]

Netone Revises Khuluma 24/7 Bundles

Netone has revised its popular Khuluma 24/7 voice calling bundles perhaps in line with the new voice tariffs that came into effect today. Here are the new tariffs from today onwards: Also read: Econet Voice Tariffs Are Actually More Expensive Than They Initially Announced Quick NetOne, Econet, And Telecel Airtime Recharge Number to recharge: Airtime […]

(Updated) Telecel & Netone Introduce New Voice & Text Tariffs

Like any other sector in Zimbabwe, the telecoms industry is being forced to adjust its pricing in line with the everchanging economic reality characterized by rising inflation and the loss of value of the Zim Dollar. So, Netone and Telecel have followed in the footsteps of Econet in increasing voice, SMS and data tariffs. The […]

OneMoney To Overtake EcoCash In 2 Years. Is It Possible?

In a recent interview with Trevor Ncube, Netone’s Chief Executive Lazarus Muchenje said: We choose to compete with ourselves and to try and be world-class because we do not believe that at this stage there is anyone world-class in this market in as far as mobile payments are concerned and I say that with a […]

NetOne Has Gained 200 000 Subscribers Over The Past 2 Months

As we continue unpacking Lazarus Muchenje’s interview with Trevor Ncube more interesting tidbits of information continue to come out. The CEO shared that over the past two months they have grown their subscriber base significantly: by 200 000 customers if we’re being exact. Just in the past two months alone, we have grown our subscriber […]

NetOne CEO: None Of The Mobile Money Players Is Offering A World Class Service

Lazarus Muchenje -NetOne’s CEO- recently sat down with Trevor Ncube and gave a pretty insightful interview touching on many aspects of telecommunications, and mobile money. Speaking of mobile money the CEO said he felt that none of the competitors in the market was offering a world-class service as of yet; We choose not to compete […]

ZOL Introduces LTE Data Line To Compete With Econet & NetOne

In these trying times, businesses are forced to up their game and give customers the best experience possible. For ZOL that has meant rolling over data for capped subscribers, anniversary billing for uncapped subscribers and now the introduction of LTE data lines that will work on your phone. The data line will work with existing […]

Watch: NetOne CEO Lazarus Muchenje Interviewed By Trevor Ncube

Quick NetOne, Econet, And Telecel Airtime Recharge Number to recharge: Airtime amount ($): EcoCash or OneMoney number: Buy Please dial our USSD code *405# on your phone to buy airtime because this page will not work. {{error_message}} {{error_message}}

NetOne To Review Data Bundles

NetOne has tweeted that it will be reviewing its data and SMS bundles from 17 September. PUBLIC NOTICE — NetOne Cellular (@NetOneCellular) September 16, 2019 If I’m being honest I expected NetOne to review the pricing of their bundles shortly after Econet did so towards the end of August. A source had told me […]

Here’s One Feature Econet Needs To Copy From NetOne’s USSD Menu

With NetOne giving subscribers the option to switch off out of bundle browsing (though it was 3 years overdue) it instantly hit me that even Econet stands to learn something from the USSD menu of their main rival – NetOne. Whilst the feature may not be as impactful since it won’t save you money, it […]

Finally NetOne Allows You To Save Data By Switching Off Out Of Bundle Browsing

Almost 4 years ago, Econet introduced an option for subscribers to switch off and on permission to use regular airtime (non data bundle airtime) to access the internet. This was Econet’s effort to protect subscribers from ‘disappearing data.’ The biggest reason subscribers get surprised by the disappearance of their airtime is that their mobile device […]