Tag: Steward Bank


Econet bank USSD services are down… again

In a tweet BancABC said that Econet customers were going to experience service disruptions on the banks USSD platform and its seems the problem is affecting other banks


Cassava Smartech’s revenue fell by 34% for period ending 31/08/20

Cassava has released its financial statement for a six month period ending 31 August 2020 and the group’s revenue fell by 34% for the period under review.


Cassava responds as to why Steward Bank customers can’t send money to EcoCash directly (& vice versa)

Cassava has responded to our inquiry concerning Steward Bank Customers being unable to send money directly to EcoCash and vice versa.


No EcoCash option in the Steward Bank ZIPIT menu, Strange…

You can send money from Steward Bank to OneMoney or Telecash but you can’t send to EcoCash?


Steward Bank poor service leaving customers stranded

Things are very hard right now and we are all trying our very best to get by. The struggle isn’t helped when your bank is not providing the service that it should. We have all had an unpleasant experience with customer services before. It is anxiety-inducing when you are in a tough spot and the […]


Steward Bank’s AgroFuture financing scheme to help farmers obtain loans for drones, GPS tech and more

Steward Bank recently announced AgroFuture -a financing scheme which seeks to enhance agricultural production locally. AgroFuture sees Steward Bank partner with a number of companies under the Cassava Smartech banner including EcoSure, EcoCash, EcoFarmer and Vaya. Steward Bank didn’t explain how exactly these companies will actually contribute to AgroFuture but we do know that Vaya […]


Steward Bank offering video banking for clients hesitant to leave their homes

Moving around in 2020 has been a hassle. Not only can it result in your death (no, seriously) but because of quarantine and suspension of services, the moving around itself is pretty difficult. Many businesses have opted to go fully or partially remote and banks have dealt with this Earlier this year, BancABC announced BranchX. […]


Steward Bank Roped Into EcoCash & RBZ Fight

EcoCash’s war against the Reserve Bank Of Zim appears to be raging on. The Financial Intelligence Unit issued a directive to Steward Bank earlier on today placing some limitations on EcoCash’s Trust account (think of it as the main account for EcoCash). The directive by the RBZ reads: Restriction of payments into Ecocash Mobile Money […]


Sending/Receiving Diaspora Money? Steward Bank Says You Can Still Do During Lockdown

Four days into the lockdown and there are still questions, lots of them. One of the questions has to do with whether or not sending money to relatives in Zimbabwe is possible during the 21 days. The more important version of that question is whether it’s possible for the relatives to receive the money sent […]


Breaking: Steward Bank Appoints Courage Mashavave As New CEO

On 30 June 2019, the then Steward Bank CEO Lance Mambondiani left the bank abruptly. Sources say Mambondiani was fired although this was denied by him and Steward Bank. Since then, the bank has been coasting along without a substantive chief while board member Kris Chirairo was acting in the role. Today, Steward Bank has […]


Cassava Smartech Hints At Upgrade For Steward Bank Digital Banking Platform

As some of you know by now, Cassava recently published its half-year results and the local tech company made a ZW$3.2 million profit in its first 6 months of operation. Of that profit, Steward Bank is probably the most significant pillar behind EcoCash – with the bank bringing in ZW$181 million in revenue over the […]


Steward Bank Facing Intermittent Challenges Alongside EcoCash

EcoCash the largest payment platform in the country hasn’t been working properly for two and a half days and it seems EcoCash’s sponsor bank Steward is also currently facing some system challenges. A number of Steward Bank clients are failing to access the USSD platform with a “system busy, please try later” or “null” errors […]


Steward Bank’s iSave Account Now Has Monthly Service Charges

Steward Bank’s iSave page contains some false information. The page suggests that if you open an iSave account there will be “no monthly fees”. Whilst this may have been true some weeks/months ago that is no longer the case. The iSave account now comes with a $2 monthly charge which came as a surprise to […]


Interview: Lance Mambondiani, BancABC MD, Past Steward Bank CEO – ‘Banking Is Necessary, Banks Are Not’

Lance Mambondiani is one of the most recognizable senior executives within the Zimbabwean banking sector. This is primarily due to his just ended tenure as CEO of Steward Bank. In that role Lance defied traditional banking conventions and defined his own course for the bank. Of course this resulted in a lot of innovation and […]


USD Cash Guaranteed For Remittances At Steward Bank Outlets

No doubt the talk of town still is the recent changes to Zimbabwe’s currency regime. The first reaction from ordinary individuals like you and I was of course panic and nervousness. The dust seems to be settling now. Your remittances money is yours The monetary authorities have clarified that forex you receive into Zimbabwe from […]


Former Steward Bank CEO Lance Mambondiyani Appointed MD Of BancABC Zim

Lance Mambondiyani, the former CEO of Steward Bank has been snapped up by BancABC to head up the Zimbabwe operation. Mambondiyani suddenly left the Cassava Smartech owned bank a few weeks ago. Reports were that he had been fired although he and his former employers refused the allegations. BancABC Zimbabwe is under the BancABC Group […]


Econet Refutes Claims That They Are Violating Labour Laws

Last week, Zim Morning Post broke the news that Econet and Steward Bank were violating labour laws in a pretty lengthy post. We broke down that post here. Whilst our efforts to obtain a comment regarding this post were not fruitful, Econet did respond to the Herald and addressed the claims for the first time […]


Steward Bank & Econet Accused Of Violating Labour Laws

Local news publication Zim Morning Post has alleged that Steward Bank is “violating local labour laws” and abusing the rights of their workforce. Zim Morning claims they conducted an investigation after coming across a report that ranked Zimbabwe among the 10 worst countries to work in globally. This publication discovered that two of the group’s […]


Full Statement: Steward Bank Ex-CEO Speaks Out

Yesterday l tendered my resignation to the Steward Bank board to pursue other interests. Although it’s been more than six glorious years, It feels like yesterday when l started on this incredible gig. I am graciously indebted to the board, the shareholder and the purple team for supporting me through my role. It has been […]


Steward Bank CEO Lance Mambondiyani Fired

Steward Bank’s CEO, Lance Mambondiani was yesterday fired after being at the bank’s helm since 2015. The reason why he was fired is still publicly unknown. According to Zimlive,who broke the news, Dr Lance was fired because of the alleged misuse of forex at the Cassava-owned bank. But we can’t confirm nor deny it. During […]


When You Install A Local Banking App, What Data Are You Giving Away?

If you have tried your hand at internet banking – using the banking apps specifically- you’ve probably had a convenient experience thus far. It’s certainly better than what you get using USSD anyway. But what do these banks ask for in return? Most of us (myself included) download an app and quickly allow the app […]


OneMoney Now Offering ‘Katsaona’ Collateral Free Loans

OneMoney has followed in the footsteps of Ecocash to introduce its own nano loan, dubbed Katsaona. Katsaona enables OneMoney customers to access collateral-free loans of up to $50 in just 3 minutes (at most) straight into their OneMoney mobile wallet. In the same way, EcoCash partnered with Steward Bank to offer their nano loans, so […]


Bank Your Cows! The TN Cattle Bank Is Reopening With The Support Of Steward Bank

The cow bank is back or maybe more accurately, it was still in existence. When Tawanda Nyambirai launched the TN Livestock Trust back in 2013 there was a lot of buzz, both negative and positive. We all thought the cattle bank closed shop or crumbled with the rest of his TN empire but nope. It […]


What’s Going On With Steward Bank’s App?

Steward Bank has been the one bank to fully embrace and innovate on the digital front. In less than half a year they’ve launched Kashagi, *263# Banking and most recently Sosholoza. These are all great digital products which makes it surprising that the Steward Bank application has not been working as users expect. Ever since […]


EcoCash Should Open To All Banks Now Otherwise Cassava May Have Monopoly Legal Problems

This week’s biggest news is that Cassava Smartech has disrupted its dominant mobile money platform, EcoCash. They have taken the crown from the service on their own terms rather than wait for someone else to disrupt them. The big deal here The most important thing that has resulted from the launch of Sosholoza is that […]


Watch: How Steward Bank’s Sosholoza Works

Watch a demonstration of what really you can do with Sosholoza, a revolutionary feature that Steward Bank introduced yesterday. Also Read: Steward Bank Is The New EcoCash, Bigger And Stronger Quick NetOne, Telecel, Africom, And Econet Airtime Recharge Number to recharge: Airtime amount: EcoCash number: {{error_message}} {{error_message}} If anything goes wrong, chat with us using […]


How To Get Started With Steward Bank’s WhatsApp Banking

Steward Bank has just come up with something that’s quite revolutionary in our banking sector with its introduction of WhatsApp Banking. Its customers are now able to access Steward Bank’s banking services on Zimbabwe’s favorite and most used app, WhatsApp. Being able to buy airtime, make payments and all that other banking stuff on WhatsApp […]


Steward Bank Is The New EcoCash, Bigger And Stronger

Today Cassava Smartech disrupted themselves. EcoCash, Zimbabwe’s biggest mobile money service with a market share of 97% has been the de facto cash in Zimbabwe for a very long time. In terms of retail payments, that is daily payments between individuals and individuals or individuals and merchants, their only rival is Zimswitch, the interbank transaction […]


Now You Can Send Money Between Ecocash & OneMoney Or Telecash And The Other Way Round

Though Steward Bank didn’t end up launching Sosholoza live on their Facebook page the cat is now out of the bag. They uploaded a video explaining how Sosholoza will work and I must say WhatsApp banking is pretty exciting! One thing that caught my eye, however, is the fact that mobile money users will now […]


What Could Be Steward Bank Launching? From The Hints They’re Dropping It Could Be HUGE

Steward Bank has been hyping out launch of a new product today. Well, nothing new there. They are always launching and they are always hyping up their launches whether they deserve or not. This time from what we can gather this could be a different one. Yes, the launch is hours late already. They wanted […]