And then there were six… Steward Bank Zimbabwe has joined Nedbank, Stanbic Bank, First Capital, CBZ and BancABC in the zero-rate revolution. Steward Bank customers can now access the online platform and the Square mobile app even if they don’t have data. The caveat to all of this is one that I am sure that […]
Steward Bank has released a statement regarding scammers who are saying they are representatives of the bank in its Ruwa Fairview Housing project. The statement from Steward Bank reads as follows: Dear Valued Customers, Steward Bank has noted with concern that there are some individuals purporting to represent the Bank in the sale of Ruwa […]
Banking software is only part of the reason…
It never rains for Steward Bank…
Time to replace your card.
Well… at least now we know what they have been up for nearly a year…
Steward Bank seems to be unable to work out the bugs in its system.
Time to switch to a chip card if you haven’t already.
Steward Bank has, in an SMS to customers, announced that online payments with it’s Visa cards are down
Steward Bank ended 2020 with 1.9 million customers which according to Cassava’s report makes it the biggest bank in Zimbabwe in terms of customer base.
EcoCash and Steward Bank have rebooted the KaShagi loans with subscribers and customers now getting ZWL$1000 to be paid back in 30 days.
In a tweet BancABC said that Econet customers were going to experience service disruptions on the banks USSD platform and its seems the problem is affecting other banks
Cassava has released its financial statement for a six month period ending 31 August 2020 and the group’s revenue fell by 34% for the period under review.
Cassava responds as to why Steward Bank customers can’t send money to EcoCash directly (& vice versa)
Cassava has responded to our inquiry concerning Steward Bank Customers being unable to send money directly to EcoCash and vice versa.
You can send money from Steward Bank to OneMoney or Telecash but you can’t send to EcoCash?
Things are very hard right now and we are all trying our very best to get by. The struggle isn’t helped when your bank is not providing the service that it should. We have all had an unpleasant experience with customer services before. It is anxiety-inducing when you are in a tough spot and the […]
Steward Bank’s AgroFuture financing scheme to help farmers obtain loans for drones, GPS tech and more
Steward Bank recently announced AgroFuture -a financing scheme which seeks to enhance agricultural production locally. AgroFuture sees Steward Bank partner with a number of companies under the Cassava Smartech banner including EcoSure, EcoCash, EcoFarmer and Vaya. Steward Bank didn’t explain how exactly these companies will actually contribute to AgroFuture but we do know that Vaya […]
Moving around in 2020 has been a hassle. Not only can it result in your death (no, seriously) but because of quarantine and suspension of services, the moving around itself is pretty difficult. Many businesses have opted to go fully or partially remote and banks have dealt with this Earlier this year, BancABC announced BranchX. […]
EcoCash’s war against the Reserve Bank Of Zim appears to be raging on. The Financial Intelligence Unit issued a directive to Steward Bank earlier on today placing some limitations on EcoCash’s Trust account (think of it as the main account for EcoCash). The directive by the RBZ reads: Restriction of payments into Ecocash Mobile Money […]
Four days into the lockdown and there are still questions, lots of them. One of the questions has to do with whether or not sending money to relatives in Zimbabwe is possible during the 21 days. The more important version of that question is whether it’s possible for the relatives to receive the money sent […]
On 30 June 2019, the then Steward Bank CEO Lance Mambondiani left the bank abruptly. Sources say Mambondiani was fired although this was denied by him and Steward Bank. Since then, the bank has been coasting along without a substantive chief while board member Kris Chirairo was acting in the role. Today, Steward Bank has […]
As some of you know by now, Cassava recently published its half-year results and the local tech company made a ZW$3.2 million profit in its first 6 months of operation. Of that profit, Steward Bank is probably the most significant pillar behind EcoCash – with the bank bringing in ZW$181 million in revenue over the […]
EcoCash the largest payment platform in the country hasn’t been working properly for two and a half days and it seems EcoCash’s sponsor bank Steward is also currently facing some system challenges. A number of Steward Bank clients are failing to access the USSD platform with a “system busy, please try later” or “null” errors […]
Steward Bank’s iSave page contains some false information. The page suggests that if you open an iSave account there will be “no monthly fees”. Whilst this may have been true some weeks/months ago that is no longer the case. The iSave account now comes with a $2 monthly charge which came as a surprise to […]
Interview: Lance Mambondiani, BancABC MD, Past Steward Bank CEO – ‘Banking Is Necessary, Banks Are Not’
Lance Mambondiani is one of the most recognizable senior executives within the Zimbabwean banking sector. This is primarily due to his just ended tenure as CEO of Steward Bank. In that role Lance defied traditional banking conventions and defined his own course for the bank. Of course this resulted in a lot of innovation and […]
No doubt the talk of town still is the recent changes to Zimbabwe’s currency regime. The first reaction from ordinary individuals like you and I was of course panic and nervousness. The dust seems to be settling now. Your remittances money is yours The monetary authorities have clarified that forex you receive into Zimbabwe from […]
Lance Mambondiyani, the former CEO of Steward Bank has been snapped up by BancABC to head up the Zimbabwe operation. Mambondiyani suddenly left the Cassava Smartech owned bank a few weeks ago. Reports were that he had been fired although he and his former employers refused the allegations. BancABC Zimbabwe is under the BancABC Group […]
Last week, Zim Morning Post broke the news that Econet and Steward Bank were violating labour laws in a pretty lengthy post. We broke down that post here. Whilst our efforts to obtain a comment regarding this post were not fruitful, Econet did respond to the Herald and addressed the claims for the first time […]
Local news publication Zim Morning Post has alleged that Steward Bank is “violating local labour laws” and abusing the rights of their workforce. Zim Morning claims they conducted an investigation after coming across a report that ranked Zimbabwe among the 10 worst countries to work in globally. This publication discovered that two of the group’s […]
Yesterday l tendered my resignation to the Steward Bank board to pursue other interests. Although it’s been more than six glorious years, It feels like yesterday when l started on this incredible gig. I am graciously indebted to the board, the shareholder and the purple team for supporting me through my role. It has been […]