POTRAZ released their report for the 3rd Quarter of 2019 and a long-running trend of growing fibre subscribers has unsurprisingly come to a halt. Between July and September, active fibre subscriptions fell by 1.7% FROM 39 863 subscribers to 39 202. During the presentation of the 3rd quarter results, POTRAZ Director General Gift Machengete said […]
Telco Worker Dies After Being Electrocuted On Duty. Why Is There Silence About This, Should Such Things Happen?
In an unfortunate incident, two Telco (The internet access provider) workers in Victoria Falls were electrocuted whilst on duty. The two, Victor Zulu and Rector Msipha were on duty and had been deployed to install a Wi-Fi modem and it was during this installation that the accident occurred. What happened? In an attempt to install […]
if you are keen on making Netflix your leading entertainment choice but are working within a strict budget (trying to keep the damage under $100) or live in an area where fibre trenching hasn’t happened but phone lines are around, then this TelOne ADSL package is your best bet.
However, we are still not at a point where data service costs become an afterthought. Local internet prices are still steep, particularly for the majority of Zimbabweans who use mobile devices to go online. The absence of regulatory intervention hasn’t helped either. All the changes we’ve noticed so far are a reuslt of macro-economic forces in a tough economy.
A few days ago uMAX the company announced some changes. Here are some extracts from the announcement: musheMAX customers are now entitled to 15GB data allowance with an additional 15GB of Midnight Express browsing from 00h00-06h00 every night. That’s all included in the standard $45 per month service fee. If you require more data within the same […]
Telco, a local Internet Access Provider which has also been providing a fairly competitive fibre option has its mind on ensuring that fibre users that want the essentials of fibre and more importantly the best in streaming capabilities get just that. The team there has tried to capture this in their new service, Velocity Stream.
It’s funny how a loud campaign from a single service provider can bring out a lot of aggression from the competition, especially where the opportunity for added revenue streams is made apparent to everyone concerned. I’m referring to WiFi promotions that are now being pushed by every provider who has them. Ever since TelOne opened […]
A lot happened in local tech in the past week, particularly in broadband and telecoms. We discuss some of these issues in this episode of the podcast. Part of the discussion included the Telecel ownership issue, particularly the remarks shared by the Minister of ICT in Parliament regarding this issue, the ZOL WiFi Hotspots, the new […]
In our most recent review of local broadband prices, Telco, another internet access provider which provides Fibre and WiMAX solutions wasn’t part of the list. No information was available on Telco’s product suite at the time because the IAP had been working on a product and price review. Now it looks like Telco is through with its […]
2014 has been a fairly exciting year in the ISP arena, with some interesting developments from the different providers. We decided to look at some of the highlights in Zimbabwean internet services over the past 12 months. Mobile Broadband The year will probably be remembered for the introduction of OTT services. These were specifically the […]
Internet Access Provider, Telecontract (Telco), has interconnected its VoIP network with the Econet Wireless’s GSM mobile phone network. We got the announcement yesterday from Telco. The IAP launched VoIP services in November 2010 and more than a year later, had still not interconnected with a single mobile operator.
The need to have local Zimbabwean content on the internet has been widely discussed. The main idea being that the internet will become more relevant to locals if it has content people have traditionally consumed on platforms like TV, radio, newspapers, books and so forth.
News tips we’re getting are all suggesting strongly that Internet Access Providers (IAPs), Africom and Valley Technologies will be launching mobile phone networks soon. “Soon” here could ofcourse mean anything from a couple of weeks (at best) to a few months. We’re guessing, from what we know so far, the most would be 2 months.
In a response to an email we sent them, Telco (Telecontract) revealed that they’re working on a mobile broadband service to be launched in 2011. Telco says “deployment of the first base stations is underway and commissioning of the commercial services is scheduled for early in 2011.”
Like most of you in Zimbabwe, we’ve seen the adverts and the articles in the print press about Telco’s launch of the first public VoIP network. We wanted to find out more, for you our dear readers so we contacted Telco and got some details.
If you were in Zimbabwe in early April this year, you probably remember the nasty fallout between ZOL and Telecontract. The one that caused untold misery to over 200 ZOL customers who went for about two weeks without Internet after being disconnected by Telecontract.
Last year we posted an article titled “Zimbabwe’s Broken Websites: Telecoms Operators”. The article basically pointed out some glaring omissions and commissions on the websites of some of the biggest telecom companies. Most of these errors can be corrected easily with a little effort and within a few minutes.
We promised to do a follow-up article on the issues we noted, so here it is. It’s mostly still the same issues we talked about then and the sad thing about all this is that, for the ones we could reach, we even went to the extent of advising them. Nonetheless, for all you telecom companies, here’s some free website quality check, again.
After the successful transfer of the 200 disconnected customers to Africom last week, we concluded in our weekly round-up, that the ZOL/Telco dispute was finally (and thankfully) over. We were wrong.
We just got another press statement that ZOL has issued on the Telco/ZOL disconnections for publication tomorrow . We’ve uploaded the press statement here, since the ZOL PR page on this issue hasn’t been updated yet (UPDATE (08 April 2010:1300hrs): the ZOL page has been updated)
The statement is titled “Update on unlawful disconnection by Telecontract and disruption of ZOL internet service and response to Telco press statement.” The update: Of the 200 customers disconnected on 25 March, 57 are still offline but will be moved to Africom by the time the statement is published – probably means by tomorrow morning.
The last two weeks have been a nightmare for some 200 Zimbabwe Online (ZOL) customers. On 25 March 2010, a ZOL last mile connection provider, Telecontract, switched off the customers because of a payment dispute with ZOL. ZOL is arguably the largest internet service provider in Zimbabwe. Telecontract (also called Telco) too is one of the largest internet access providers locally.
To explain the disconnection situation, ZOL issued 2 press statements, absolving themselves of any wrong doing, apologizing to customers, and assuring them that they were doing everything possible to get them reconnected.
Two days ago we posted an exclusive interview we had with the ZOL CEO David Behr over the broadband disconnections we posted here on Monday. David Behr revealed some interesting aspects to the story.
Later the same day, we had another exclusive with the other side, Telco CEO Shadreck Nkala. Below is the transcription of the Interview. Like ZOL, he also reveals some issues that have not been apparent before this interview. Tell us what you think in the comments section below.
Shadreck Nkala: It is very unfortunate. People abuse the facilities that they get provided.
Tech Zim: You feel abused?
SN: Yes, we’re feeling very seriously abused.
TZ: How were you abused?
So, today we finally got a chance to talk to the David Behr, the ZOL CEO. Below is the full text of the 1 on 1 interview we had with him this afternoon. He basically explains more on the dispute between his company and Telecontract we reported earlier this week. We’re hoping to have a similar talk with the Telecontract CEO if we can get hold of him. (UPDATE (04 April 2010: 1148hrs): here is an exclusive with Telco CEO, Shadreck Nkala.)
Tech Zim: I’ll just start with the current status, after the update on the website and the press news release, what’s going on?
Since ZOL came out with the story about its fallout with last-mile network provider Telecontract, we’ve been trying to get more details about the issue from the two. It hasn’t been easy. The Telecontract CEO, Shadreck Nkala, is said to be in meetings all day and all we get are promises that he’ll call back. Same thing with the ZOL CEO.
Can be frustrating this job sometimes! So, we’re left with no option but to go the informal route.
Anyway, we’re getting information that ZOL is in the process of moving all clients to Africom, the company bringing in the SEACOM fibre from TDM in Mozambique.
We’ve been hearing rumours over the past week that Telecontract was threatening to disconnect all ZOL clients if ZOL didn’t let them bill customers directly. The rumour was confirmed yesterday when ZOL issued a press statement to explain what was going on in this troubled marriage.
The arrangement that has been working for the two telcos until recently, was that ZOL would sign up customers for the upstream internet service they have and use Telecontract for the last mile connection to the client.