Tag: Telecel


Cell C is shutting down, perhaps Telecel should be taking notes

Telecel and Cell C share a lot in common and what latter has been doing recently could serve as a viable strategy for the former.


Econet holds the key to Zim getting a Telegram bundle

Econet’s combo bundle structure might be the key to Zimbabwe getting a Telegram or even a Signal bundle as WhatsApp’s Privacy policy furore roars on.


Subscribers may be up but NetOne is taking a beating in mobile data & voice traffic

Despite showing the most growth in active subscribers in Q3 2020, NetOne is losing ground to its competitors when it comes to mobile data and voice traffic market share in the period under review.


NetOne adds over 100k new subcribers while Econet lost about the same number in Q3 2020

NetOne added over 100k subscriber in Q3 2020 while Econet lost about the same number according to POTRAZ’s sector performance report.


MNO revenue shot up by 194.7% in Q3 2020

According to the latest POTRAZ figures, Zimbabwe’s Mobile Network Operators (MNO) saw a revenue jump of 194.7% in Q3 2020.


Zim mobile internet and data traffic grew by 43% in Q3 2020

POTRAZ has released a statement detailing the telecoms sectors performance in Q3 2020 and mobile internet and data traffic shot up again.


Telecel reviews Megaboost bundle tariffs – Sept 2020

Yesterday, Telecel reviewed their Megaboost data bundles and the pricing has changed significantly – something not too surprising when you consider the last review for Megaboost was back in July. What’s the difference? Megaboost was priced as follows before the recent changes; Price On-Net Off-net SMS WhatsApp Facebook Data Validity $40 10 – 30 30MB […]


Telecel urging old subscribers to recharge their SIMs and get freebies

Telecel announced a new promotion via their social media pages that will reward subscribers who buy airtime more frequently. The digital flyer alerting subscribers of this new promotion promises the following; 10 free telecel to telecel voice minutes; 10 free SMSs; 30MB free data. Telecel’s subscribers will get these free benefits if they recharge their […]


Mobile tariffs going up, operators now charge based on interbank rate. Telecel first

The telecoms regulator, The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) has approved telecom operators to base their pricing on the interbank rate. This is to fulfill the recently published statute from government which says: “Any person who provides goods or services in Zimbabweshall display, quote or offer the price for such goods or […]


Telecel’s Virtual Office makes it easier for businesses to share files in a secure network

A few days ago Telecel announced that they are offering a new service – a Virtual Office. The marketing material shared by the telecoms company alluded to the fact that consumers signing up for the service would be enable “working from wherever you are, safely and securely using a private name point.” How does it […]


Why are telecoms companies hated so much?

I wasn’t planning on writing this but two things changed my mind. First, as I was working on another article, I came across this quote; Unfortunately, telecoms brands continue to struggle to earn the respect of consumers, with average reputation scores for providers brands right at the bottom of our sector league table. Consumers love […]


Telecel workers demand 733% salary increment

Telecel employees informed NewsDay that they had demanded a salary increment from the meager ZW$1200 they are currently getting to a more respectable but not outrageous ZW$10 000. A 733% increment that will be hard for Telecel to meet considering their financial standing. It’s reported the Telecel workforce met with CEO Angeline Vere after the […]


Telecel employees allegedly stage sit-in protest

The problems engulfing Telecel at the moment don’t seem to have a clear resolution in sight. A fortnight ago we wrote about how the company was still bleeding customers at a frightening pace. It seems in addition to having to deal with subscriber loss, board room squabbles and investing in infrastructure, Telecel is also looking […]


Cell C shares plan to lay off 40% of staff

A year, ago I wrote an article titled Cell C Fast Becoming South Africa’s Telecel. The article noted some of the similarities between the two telecoms companies divided by a border and a year later there is still one big similarity. Neither company can catch a break. We wrote about the state of affairs at […]


Telecel Reviewing Bundle Price On The 23rd Of June

Telecel has announced via it’s social media channels that it will be reviewing prices for bundles on the 23rd of June i.e tomorrow. To our valued customers Please be advised that we will be reviewing our data bundle prices with effect from 23 June Telecel hasn’t reviewed their bundle pricing as frequently as their rivals, […]


Video: NetOne used to have fewer subscribers than Telecel

This is a visualization of 8 years of subscriber trends for Zimbabwe’s top 3 Mobile Network Operators. Quick NetOne, Telecel, Africom, And Econet Airtime Recharge Number to recharge: Airtime amount: EcoCash number: {{error_message}} {{error_message}} If anything goes wrong, chat with us using the chat feature at the bottom right of this screen


Telecel Loses Nearly 100k Subscribers – Is There Light At The End Of The Tunnel?

For almost half a decade, the Telecoms Sector Report by POTRAZ has reflected poorly on Telecel’s performance. The report for the first quarter of 2020 is out and you guessed it, again it reflects poorly on Telecel. The 3rd largest mobile network provider (aka the smallest) is in trouble on many fronts but this won’t […]


ICT Ministry Says Giving Additional Free Spectrum Has Improved Internet Access During Pandemic – Truth Or Propaganda?

At the beginning of May, POTRAZ with the permission of the Ministry of ICT announced that they would be freeing up additional spectrum to internet service providers and mobile network providers. The Ministry recently released a press release detailing some of the good things that have come from that move and there are some interesting […]


Telecel Says We’re Not Closing, In Fact We Are Opening More Shops

There’s a rumor that has been circulating based on a story run by The Herald 5 years ago. The story titled “Telecel shut down” was stumbled upon mistakenly by someone who assumed it was a recent story and begun spreading it. The story grew legs to the point where Telecel has had to issue a […]


Telecel Cuts Employees Salaries To ZW$800 & Blames It On Coronavirus

Telecel rarely makes the news cycle for positive reasons these days and today is no different. It’s being reported that some of Telecel’s workforce got their salaries cut to just ZW$800 (around US$16). Staffers allegedly received an email informing them that the cuts were due to pressures exerted on the business by Covid-19; This mail […]


Telecel Lost 15% Of Subscribers In 4th Quarter Of 2019

Telecel’s struggles are well documented at this point. Zimbabwe’s smallest mobile network by subscriber count has been feeling the effects of an economy that is slowing down quicker than its competitors. Couple this with the fact that the leadership (or lack thereof) has been questionable – with a focus on power struggles and not on […]


Telecel Reduces Working Hours As Corona Fight Intensifies

Zimbabwe’s 3rd largest mobile network operator (MNO) has informed subscribers that it will be reducing working hours in the interest of the health of its staff. The MNO sent out a message to subscribers informing them of the precaution: Dear customers, Please note that in the interest of public health all our offices will open […]


POTRAZ Increases Thresholds For Data, Voice & SMS Tariffs

The tariffs you pay for calling, texting and accessing the internet are going up again. POTRAZ has approved a “57% upward review of tariffs” using the Telecommunications Pricing Index. Before taxes consumers will now pay the following: On-net calls per-minute will rise from $0.75 to $1.17 SMSs will rise from $0.19 to $0.30 mobile data […]


Telecel Introduces New Night Bundle

Yesterday, Telecel took to their social media accounts to announce a new bundle that will no doubt be welcomed by subscribers with open arms. The 2GB Night bundle has a twist compared to other bundles we’ve seen from MNOs before. At $15 it’s quite affordable but even more exciting is the fact that you won’t […]


Telecel Asks POTRAZ For Tariff Adjustment

Telecel (and the other networks, probably) are in talks with POTRAZ to get tariffs adjusted to keep up with the inflationary nature of the economy. According to Zim Morning Post, the MNO is asking for an adjustment of tariffs among other requests which they believe will turn the business around. Telecel is reportedly in discussions […]


Telecel Assures Subscribers & Shareholders: “We Have A Plan”

At this point, I’m assured the T in Telecel stands for trouble. The most recent negative press associated with the company came from its own workers writing to the Ministry of ICT pleading with the government to intervene and “save their livelihoods”. The Mobile Network Operator came out and told shareholders (which include the government) […]


Telecel Workers Call For Government Intervention To Save Company

A letter written by Communication and Allied Services Workers’ Union of Zimbabwe general secretary David Mhambare expresses Telecel workers’ distress call for government intervention before the company collapses. The letter is directed to the Ministry of ICT and highlights the current plight of Telecel. Complaints include: Revenue is now at ZW$7 million/month compared to NetOne […]


SMS Subscription Services Bring In Substantial Revenues For MNOs

Introducing the Play & Win Reloaded Promo. Dial *100*1# Now! Play & stand a chance to win your share of ZWL 100,000 When I receive these types of message from Econet I always shrug my shoulders and think, “does anyone play this?” Well, it turns out these Value Added Services bring in significant amounts on […]


Telecel CEO Responds To Allegations Of Mismanagement

Earlier today we published an article regarding the alleged state of affairs at Telecel Zimbabwe. A source reached out to us and claimed that there were a number of issues affecting the telecommunications company and whilst Telecel were yet to respond to our request for comment at the time of publishing that story, they have […]


Telecel Profits Fell From US$55m To US$1m

Telecel has been in a never-ending downward spiral for a number of years now. Subscribers who would expect to get new services and products and innovation from their mobile network have instead gotten board room squabbles, poor network delivery and now it’s alleged shareholders are getting dwindling revenues and no profits. An anonymous source with […]