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Tag: TelOne


TelOne finally introduces data rollover

Data Sharing plus Rollover data, well done TelOne


Zim ISPs aren’t losing sleep over Elon Musk’s Starlink & here’s why

Starlink is great but that US$500 is a massive barrier.


TelOne introduces data sharing, a first in Zimbabwe

One of those things that every ISP should have already been doing…


TelOne customers to face service disruption due to system maintenance

Earlier this year TelOne thanked its customers for bearing with it during the endless system upgrades the state-owned ISP held during the final half of 2020. Many thought that it was the last they would hear of a TelOne system maintenance or upgrade, but it seems like there are yet more kinks to be worked […]


TelOne signs multi-year deal with Eutelsat Communications

Eutelsat Communications has signed a multi-year deal with TelOne Zimbabwe to deliver Ka-Band satellite broadband services


Zim mobile internet and data traffic grew by 43% in Q3 2020

POTRAZ has released a statement detailing the telecoms sectors performance in Q3 2020 and mobile internet and data traffic shot up again.


TelOne lost ZWL$50 million to vandalism and theft in 2020

TelOne managing director Chipo Mutasa has said that the state-owned ISP has lost ZWL$50 million through vandalism and theft in 2020.


Minister for ICT dissolves TelOne board

Minister for ICT Jenfan Muswere has dissolved state-owned TelOne’s board as it was nearing the end of it’s term.


TelOne has scheduled another network upgrade

TelOne has released a statement notifying customer of another Network Upgrade. The statement reads as follows: Client Notice Network Upgrade Update We wish to advise our valued clients that we shall once again be carrying out a critical network upgrade from midnight on the 16th of October 2020. We expect to have completed this delicate […]


TelOne announces second stage to network upgrade

TelOne, this past weekend, announced that there would be a network upgrade in order for the ISP to meet the demand for internet services. The initial announcement from TelOne slated the network upgrade from midnight on the 3rd of October to 03:00 October 4th. The network upgrade, unfortunately, didn’t end at the time that the […]


TelOne system upgrade still ongoing

Yesterday TelOne released a statement that informed customers that the poor internet quality that they have been experiencing was due to the ISP being overwhelmed by the demand for internet brought on by the COVID-19 pandemic. In the same statement, TelOne also notified customers of a system upgrade that was scheduled for the midnight 3/10/2020 […]


TelOne gives reason for inconsistent internet services

TelOne customers have been experiencing poor internet quality for some time now. There have been fluctuations in internet speed and customers have been vocal about this on social media. In light of this TelOne has given, in a statement, the reason why customers have been experiencing poor internet quality. The state-owned ISP has also said […]


TelOne users complain about poor internet quality – What’s going on?

Over the last few days, a number of people I know who use TelOne have been complaining regarding the extremely poor internet speeds. A cursory search of “TelOne” on Twitter will actually show you that a number of users are actually going through this. What’s the problem? So from the searches and talking to TelOne […]


How big can this car tracking service be for TelOne?

TelOne held a launch event for their car tracking service Teltrack. The event was attended by representatives from the Ministry of ICT, Car Track and various motoring associations. The launch of this service got us thinking about how big this opportunity could be for TelOne. At the launch event, there was a lot of talk […]


TelOne’s car tracking service Teltrack launch event

TelOne has officially launched its vehicle tracking service Teltrack. At an event that was attended by representatives from the Ministry of ICT, Car Track, Zimoco, the Truckers Association of Zimbabwe and the press. The event shed more light on what Teltrack is about and what it does. Teltrack Teltrack is a service that is using […]


TelOne to launch vehicle tracking service

TelOne recently sent out invites for a media event they are hosting on Friday (aka tomorrow) and it alludes to TelOne’s entry into the Telematics space. To the uninitiated, Telematics is defined as “the joining of two sciences—telecommunications, a branch of technology including phone lines and cables, and informatics such as computer systems. The term […]


TelOne internet connection has been appalling according to reports

There have been a number of reports that TelOne internet connection has been inconsistent to absolutely slow. Some reports say that there have been intermittent periods where the connection has been alright and there have been others that say that connection has been bad altogether. The service disruption has been experienced by users on TelOne […]


TelOne increases prices for internet packages

TelOne has increased the prices for their internet packages. This is, of course, following on ZOL’s price adjustment last week. TelOne prices, however, look to have taken a massive leap from the last price increase late last month. The new prices are as follows: These prices take effect from the 6th of September 2020 TelOne […]


TelOne is blacklisting subscribers with outstanding phone bills

TelOne announced in a statement that they would be blacklisting companies and individuals who haven’t paid their outstanding bills. The statement reads as follows: So far, 48000 people have been blacklisted.Don’t be the next one! Pay your outstanding telephone bill today. We have so far blacklisted 48 000 individuals and companies who did not heed […]


TelOne commissions Makuti-Chirundu Fibre Link

Yesterday, TelOne commissioned the Makuti-Chirundu Fibre Link which connects Zimbabwe to Zambia (“and beyond”). To the uninitiated, a Fibre Optic link is simply part of fibre optic infrastructure providing a data connection between points. According to TelOne MD Chipo Mtasa the new fibre link was constructed at a cost of US$1.5 million and will give […]


TelOne launches Impact Learning – an eLearning platform

TelOne earlier today launched Impact Learning – an eLearning platform that was in the work before the COVID-19 pandemic hit. According to TelOne’s Managing Director Chipo Mtasa the platform was being built with TelOne Centre for Learning (TCFL) in mind and the students at this institutions were already making use of the platform. Mtasa says […]


TelOne closing select branches until further notice

TelOne have announced that they will closing select branches until further notice. They have however outlined branches that will remain open. The press release is as follows: PUBLIC NOTICE All TelOne shops will be closed until further notice, except for the shops below. Valued customers are encouraged to use our online self service portal and […]


TelOne releases new prices for broadband

Following hot on the heels of ZOL, TelOne have reviewed their prices for broadband. These prices will take effect from the 1st of August: TelOne residential broadband Package Download Cap US$ ZWL$ Home Basic 10GB 10.00 722.00 Home Basic Night 20GB 13.00 938.00 Home Extra 15GB 11.00 794.00 Home Plus 30GB 17.00 1,227.00 Home Plus […]


NetOne & TelOne privatisation delayed because both companies couldn’t afford transaction fees

NetOne and TelOne were supposed to be privatised since 2018, and despite government rhetoric to the effect that this was close to materialising, it turns out both companies cannot afford the transaction fees for the privatisation process. In the 2020 mid-term budget review, the government reveals some details regarding why the privatisation has taken this […]


Video: TelOne’s new Network Operations Center. What is it all about?

TelOne unveiled their new Network Operations Center and this all you need to know about what it is and what it does. Quick NetOne, Econet, And Telecel Airtime Recharge Number to recharge: Airtime amount ($): EcoCash number: Buy {{error_message}} {{error_message}}


ZOL now locking LTE SIM cards to specific regions

Since mid-March ZOL shops stopped selling their popular LTE SIMs but they resumed selling the little things, last month. One of the new developments that will now come with newer LTE purchases seems to be a region locking. This means that if you buy an LTE SIM from ZOL they will now enable it to […]


Vandalism Still A Huge Drawback For TelOne

Over the past few years, TelOne has complained at length about the vandalism that has affected their network delivery from time to time. In 2018 there were 393 such cases, which reduced to 303 cases last year. This year they’ve already been 139 incidents of vandalism and the most recent resulted in an internet blackout […]


TelOne Managing Director – We Are Owed ZW$500m By Telephone Bill Defaulters

TelOne’s Managing Director recently revealed in an interview that they are owed ZW500 million by consumers yet to pay their telephone bills and this is having an adverse impact on service delivery. We are currently owed just over ZW$500 million from outstanding telephone bills by our clients, mostly government, parastatals, corporates and individuals. Chipo Mtasa […]


TelOne Explains & Apologises For 3 Hour Internet Blackout

A majority of TelOne subscribers experienced an internet blackout earlier today. The internet service provider has issued a statement explaining what went wrong and apologised to subscribers. You can read TelOne’s full statement below: To Our Valued Clients and Stakeholders TelOne regrets to inform all our valued stakeholders and clients of the 2hours 55 minutes […]


TelOne Reviews Prices For Modems, LTE SIM Cards & Other Hardware

Starting from the 1st of this month a number of Customer-Premise Equipment (CPEs) items on sale from TelOne saw an upwards price revision. Wait, “What are CPEs you ask”? It’s any terminal (and associated equipment) located at a subscriber’s premises. In this particular instance, most of them are modems and you’re better of just thinking […]