Zimbabwe and regional technology news and updates



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How Do Telone’s New Broadband Packages Compare To The Competition, Cost Per GB

So Telone revised their home broadband packages and we compared them to the old packages. Telone Fibre users benefit the most from the revision whilst for ADSL users have less to be excited about. Now we wil look at how the new packages fare against the competition. We will look at the three other biggest Internet […]

Big Zimbabwean internet provider, Dandemutande, suffers major outage. Zimbabwe’s addresses momentarily rendered unavailable

Techzim is reliably informed that Dandemutande, one of the internet access providers in Zimbabwe, has suffered a major outage rendering some of its key services unavailable. The company was hit by a major power outage at one of its data centers in Harare on the morning of Thursday 26 October 2017. The outage apparently resulted in […]

The cost of internet in Zimbabwe – an overview of broadband packages

However, we are still not at a point where data service costs become an afterthought. Local internet prices are still steep, particularly for the majority of Zimbabweans who use mobile devices to go online. The absence of regulatory intervention hasn’t helped either. All the changes we’ve noticed so far are a reuslt of macro-economic forces in a tough economy.

Why the new uMAX internet packages are great deals!

A few days ago uMAX the company announced some changes. Here are some extracts from the announcement: musheMAX customers are now entitled to 15GB data allowance with an additional 15GB of Midnight Express browsing from 00h00-06h00 every night. That’s all included in the standard $45 per month service fee. If you require more data within the same […]

uMAX launches skyMAX, a $150/150GB internet package

skyMAX comes with 150 GB of data for $150 with maximum speeds of 5 Mbps. There is also an option to recharge an exhausted skyMAX subscription with top ups of 1 GB priced at $1 each. skyMAX also comes with uMAX’s unlimited free night browsing offer which was introduced over a year ago.

TelOne runs free off-peak browsing promo for VSAT clients

TelOne just introduced a zero-rated off-peak browsing option for all paid up Ka Band clients. Set to run for the month of September, it offers free off-peak browsing from 10 pm to 4 am.

Exclusive: Dandemutande, iWayAfrica & AfricaOnline merging

We have received information that local Internet Access Provider Dandemutande, the company behind the uMAX service, will be merging with two internet service providers, iWayAfrica and AfricaOnline. This move comes as the entities seek to establish a competitive advantage in a competitive operating environment that has been very brutal on every operator. Yesterday we wrote […]

uMAX company, Dandemutande, in 4th annual consecutive loss

Masawara’s annual results for the year ended December 2014, show that Dandemutande, a subsidiary they own, went through a 4th consecutive loss making year, posting of a loss of US $1.2 million. The loss has however improved from the $2.1 million posted in 2013. Dandemutande is the internet provider behind the uMAX and Utande brands. Dandemutande however managed to increase revenue […]

Fibre internet not a rich peoples’ thing anymore as ZOL introduces $39 package

ZOL today announced a new fibre internet packaged priced at $39 a month. It’s officially the lowest priced fibre based internet service in Zimbabwe. Before now, Zol’s cheapest fibre package was an $89 20GB package which, to many in these hard times Zimbabweans find themselves in, was unaffordably high. The new fibre package is even […]

How expensive is it to go online in Zim?: An overview of prices for internet services

2015 started off with mobile subscribers celebrating the good news that as had been promised, the voice tariffs for the country’s mobile network operators had been reduced. Unfortunately we didn’t see a tumble in the cost of mobile data accompanying this change. The same could be said for internet services across the board actually. Despite a tighter economic […]

2014 in review: Highlights in Zimbabwean internet services

  2014 has been a fairly exciting year in the ISP arena, with some interesting developments from the different providers. We decided to look at some of the highlights in Zimbabwean internet services over the past 12 months. Mobile Broadband The year will probably be remembered for the introduction of OTT services. These were specifically the […]

Guaranteed ISP Happiness: It’s all about value not price as uMax competes in aggressive market

You probably have seen the ad already by now; local ISP uMax is offering a money back guarantee to new subscribers. If you sign up for their Wimax package and for whatever reason are not happy with their service they are offering, they will give you your money back. Actually this is not a new development. […]

Food Match are the winners of Startup Weekend Harare

The second edition of Startup Weekend Harare came to an end this afternoon with Food Match being selected as the winner of the 54 hour tech entrepreneurship building marathon. Food Match was working on a platform that identifies and sources from retailers perishable food that is about to expire. It then sells this inventory at […]

Latest Techzim Podcast: uMAX, Hand2hand transfer, Apple’s iPhone6

In this edition of the podcast we discussed uMAX’s “Owl hours” free internet between 10PM and 6AM as well as Hand2hand transfer, a Zimbabwean registered forex company that enables anyone anywhere in the world to transfer money to an EcoCash Wallet and local bank accounts through its website. We also briefly touched on Apple’s 2014 […]

Is there any good internet service in Bulawayo?

A few days ago part of the Techzim team was in Bulawayo for the ZOL Startup Challenge Meetup that was held at NUST. While the City of Kings provided a warm reception and an encouraging response from the vibrant tech ecosystem, the quality of internet service we experienced left a lot to be desired. Over a […]

uMAX to offer free internet usage at night, for existing customers

We just received information from our sources suggesting that uMAX are finally making some changes to their internet package. The ISP, we’re told, will offer some free internet at night between 10Pm and 6AM – the time that everyone’s asleep. This is the first big change the ISP has made to their offering since they shook the […]

TelOne reduces ADSL prices and adjusts data caps

State telecoms subsidiary TelOne recently reduced its ADSL prices and adjusted the data packages to offer a more appealing suite of internet services. Effective from the 8th of July 2014 the basic package with a 10 GB data cap now goes for $25 down from $31. The second package, called Silver, has been reduced to […]

Dandemutande in 3rd year of losses. Hopeful of breakeven in 2014

Masawara PLC, investors in Dandemutande, announced its 2013 financials today revealing that Dandemutande made a third consecutive annual loss in the year. Dandemutande made an EBITDA loss $2.1 million. The loss has however decreased year on year by about 41%, from the $3.6 million incurred in 2012. According to the report Dandemutande is also registering strong growth in business evidenced by 46% growth […]

The year 2013: The high and low tech moments in Zimbabwe

In just a couple of hours the year ends and 2014 rolls along with its high expectations from all of us. But before that happens we thought we’d look back at the highs and lows of 2013. Those moments got us really excited and extremely happy, as well as the other extreme. First the lows, because […]

Dandemutande appoints new CEO, Michele Scanlon

New Dandemutande CEO, Michele Scanlon. Image credit: Dandemutande Dandemutande, the company behind the uMax and Utande internet provider brands, has just announced the coming on of as new CEO, Michèle Scanlon, to take over from Russell Clinton who stepped down back 2012. Well, Scanlon actually takes over from Mike Weeden who was in the interim CEO role […]

Dandemutande chairman comments on uMAX losses & shareholder confidence

Earlier today we posted an article titled “uMAX incurs $4.9 million loss. Shareholders express low confidence”. We noted in the article, as the title says, that the contents of the annual report indicate low confidence in the retail and consumer internet business becoming profitable in the short term.

iWayAfrica in $55k loss for year ending December 2012

The annual report released this past weekend by Masawara also had details of the financial performance of one other internet provider which Masawara has shareholding in; iWayAfrica Zimbabwe. The iWay business also made losses in the year ending 31 December 2012 albeit much lower than uMAX.

uMAX incurs $4.9 million loss. Shareholders express low confidence

The 2012 annual report sent out to Masawara shareholders over the weekend revealed that Dandemutande, an internet provider they have shareholding in, incurred losses amounting to US $4.9 million during the year ended 31 December 2012. Masawara’s share of the loss was US $3.4 million. The losses are attributed mainly to the retail and consumer internet division, which is called uMAX.

ZOL announces uncapped internet. Offers one of Zim’s lowest priced broadband

As internet prices continue to fall in Zimbabwe, Liquid Telecom subsidiary ISP, ZOL, announced yesterday the introduction of unlimited internet to replace its capped packages. In a message to customers ZOL said that effective immediately all broadband packages will no longer incur additional usage charges as internet caps are “a very archaic method and it is time to move on.”

Everything is changing again! uMAX becomes Zim’s lowest priced broadband

Not anymore. uMAX has slashed prices so much they’re now as mass market as your mobile operators. The company announced today the introduction of a monthly 20GB data bundle for just $75 which comes with the uMAX setup equipment free.

CABS starts accepting internet merchants as Vpayments goes live

CABS, one of the 6 local financial institutions that have been piloting the Zimswitch Vpayments online payments platform, is now rolling out the service to merchants after getting approval from the Reserve Bank of Zimbabwe (RBZ).

Utande revises internet tariffs downwards, introduces 1GB bundle

Utande, a local internet service provider, has revised its WiMAX broadband service tariffs downwards. Effective today, 1 November, the price of its 2GB data bundle has been reduced by 14% to $60. The old price of the 2G bundle was $70. The reduction comes a little under 5 months after launch of the service. Utande […]

A user’s review of the uMAX service

This review is written by someone who has used virtually every ISP in Zimbabwe since the year 2000 and has the battle scars to boot. This is not so much a technical review of the product but a user’s review of how the product delivers. This is deliberately so because at the end when all […]

Utande launches new WIMAX broadband service

This morning Utande Internet Services (Pvt) limited, a subsidiary company of Dandemutande Investments a company in Zimbabwe’s telecommunications industry launched its broadband WIMAX service under the uMAX brand. The Financial Express notes that uMax is currently available in Harare at a 95 percent coverage rate joins other broadband internet providers-who include Africom, Econet, and Spiritage’s […]