The Zimbabwe Electricity Supply Authority (ZESA) has put out a notice to the nation concerning a fault at the Hwange Power Plant that will limit power supply (thus resulting in load shedding). ZESA’s statement on the Hwange fault reads as follows: POWER SUPPLY UPDATE ZESA Holdings would like to advise its valued customers countrywide that […]
A couple of days ago we reported that ZESA tariffs were projected to go up by about as much as 25%. Well… according to Zimbabwe Electricity Transmission and Distribution Company (ZETDC) circular, effective (May 26th, 2021), the price of ZESA has gone up by 30%! Raised ZESA tariffs vs old prices Band Old Price (ZWL$/kWh)(Inclusive […]
Buy early if you need to.
ZESA has in a statement said that the prepaid vending system is going to be down on the 23rd and 24th of January due to a system upgrade.
There are reportedly plans in place to collect City Council debt through ZESA Token purchases
Last week ZESA, through a communique, announced the increase in electricity tariffs by 50%. In a strange turn of events, tariffs have been increased again by a further 50% of the ones that took effect on the 23rd of September 2020. The new tariffs are as follows: Tarrifs take effect from the 1st of October […]
EcoCash recently made it possible to buy ZESA tokens on credit. By simpling dialling *179# you can access the new service. You can get ZESA tokens on credit valued at ZW$50 using the service and you’ll back at 26% interest. This means you’ll pay back ZW$63 bucks for your ZW$50 token. The interest seems a […]
Zesa’s systems were overloaded yesterday because there was some confusion surrounding the Lifeline Charge. What is the Lifeline Charge? “ZETDC further advises customers that the lifeline tariff is enjoyed once a month when they make the first token purchase of units ANY DAY during any calendar month, therefore it is not true that electricity is […]
You can now purchase ZESA tokens. After the difficulties they faced over the last couple days, their payment system is back up and running. Update: If you can’t get through on your mobile device or any other remote payment, check in with your supermarkets, reports are that payments were being processed there. Buy ZESA tokens […]
Earlier today we wrote an article regarding ZETDCs prepaid token system being down. ZETDC has issued a statement addressing the situation. In its statement, ZETDC confirmed the sentiments echoed by our community that the delays are due to congestion caused by people attempting to buy tokens en masse on the first day of the month. […]
A number of people have been running into challenges trying to buy electricity tokens this morning and last night. It seems the challenge is on ZEDTCs part as Paynow have put up a notice on their website informing customers of the challenges Increased errors from ZETDC We’re currently receiving a greater than normal number of […]
It seems there’s a lot of confusion regarding ZESA’s new tariff system and with that confusion, people are failing to understand how the tariffs actually work. With electricity units being sold at tiered rates it seems some people misunderstood this to mean that if your purchase electricity on the first day of the month, you’ll […]
On the 19th of October ZESA announced that the minimum token purchasable through EcoCash, OneMoney and other platforms was being raised from $10 to $20. 9 days later, on the 28th they announced that the previously announced minimum purchase would no longer be in use. The new minimum token purchase is now $50. Considering that […]
Yesterday, ZESA managed to restore the service for purchasing electricity tokens via EcoCash but this came with the surprise announcement that the minimum tokens you could buy using EcoCash had risen from $2 to $10. This came as a blow to many, especially considering that there has been widespread complaints about increasing prices across the […]
ZETDC Advises Customers To Buy ZESA Tokens At “Vending Outlets” As System Challenges Are Not Yet Resolved
Purchasing ZESA tokens over the last few weeks has not been a walk in the park for many and it seems ZETDC is still facing challenges, particularly if your payment method of choice is EcoCash. From a statement released earlier this week it’s clear that the issue seems to lie with ZETDC’s servers. In the […]
Since as far back as Friday, customers have been having problems buying ZESA (electricity) tokens. Regardless of the platform, it seems buying a token is not possible right now. Internally, a colleague initially tried to purchase their electricity using EcoCash as far back as Monday but his attempts were futile. Yesterday, he resorted to buying […]
According to Chipo Mutasa the MD of TelOne the company has handled $4 million in transactions through its online payment platform, Telpay
We’ve come up with a list of 11 things that everyone who is struggling to get their hands on their cash from the bank can do to weather the cash crisis storm.