Zimbabwe and regional technology news and updates



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ZESA Says We’re Not Stealing Electricity Units During Loadshedding

ZESA has come out and dispelled rumours that customers are being charged for electricity usage during load shedding periods when they have no access to electricity to begin with. ZETDC took to their official Twitter account to announce that they aren’t stealing consumers power: The Zimbabwbe Electricity Transmission and Distribution Company has noted with concern […]

ZESA Denounces Fake Twitter Accounts Which “Mislead” & “Defraud” Consumers

ZESA has released a statement in response to an infamous Twitter account which has been getting attention for clapping back at customers who can’t tell the difference between official and parodies of ZETDC’s twitter account with tweets such as these: ZETDC’s has now issued out an official statement through their account and it reads: ZETDC […]

How To Sign Up For ZESA’S Online Portal

ZESA has a pretty comprehensive Self-Service portal but the only problem is the fact that ZESA hasn’t educated consumers on how to use the thing! After signing up for the portal I realised it’s really useful and contains information and functions such as: Token purchase trend from 2014 A service statement with all electricity purchases […]

ZESA – Social Media Claims That Electricity Is Cheaper On The 1st Day Of The Month Are False

It seems there’s a lot of confusion regarding ZESA’s new tariff system and with that confusion, people are failing to understand how the tariffs actually work. With electricity units being sold at tiered rates it seems some people misunderstood this to mean that if your purchase electricity on the first day of the month, you’ll […]

It’s Taken 9 Days For ZESA To Increase The Minimum Token Purchase Again

On the 19th of October ZESA announced that the minimum token purchasable through EcoCash, OneMoney and other platforms was being raised from $10 to $20. 9 days later, on the 28th they announced that the previously announced minimum purchase would no longer be in use. The new minimum token purchase is now $50. Considering that […]

ZESA Prepaid System Down Countrywide

ZESA spokesman Fullard Gwasira took to his Twitter account last night to announce that the prepaid vending system is currently down. Zetdc would like to advise its valued customers countrywide that it is experiencing system challenges with its prepaid vending system. We thank you for bearing with us during this inconveniencing but temporary situation & […]

ZESA Says They’re Going To Disconnect Post-Paid Customers Defaulting On Bills

ZESA has spent a number of months encouraging customers to pay their bills – remember that time when it seemed like the Energy Minister’s vocabulary only consisted of the words “pay your bills”? Well, those days are gone and ZESA will now take a tougher stance. The official ZETDC circular notifying defaulter of whats to […]

Update: ZESA Increases Minimum Amount Of Tokens You Can Buy On EcoCash & OneMoney

The minimum amount of ZESA tokens you can buy through EcoCash has been increased from $10 to $20. EcoCash posted the message on their social media accounts: Dear valued customer Please note that ZETDC has set the minimum purchase amount of electricity tokens at ZW$20 for all service providers effective 18 October 2019. The minimum […]

ZESA Meter Can Charge You For Your Generator’s Power If You Connect Wrong

So one of our readers made a complaint to ZESA that their pre-paid meter was billing them for power they were consuming from their generator during load shedding hours. We got curious and how that could be possible. The explanation is simple really: Before pre-paid meters Before ZESA introduced pre-paid meters, the usual way to […]

ZESA Adds New Features To Online Portal

ZESA’s online portal introduced last year only allowed you to check a history of your token purchases. The electricity supply authority has now added a number of new features to that portal. The portal is currently down but beyond just giving you a history of your token purchases it will also now: Allow you to […]

Update: ZESA New Tariffs: Over 200% Increment In How Much You’ll Pay

ZESA promised a tariff increment and today they’ve delivered on that promise. The new tariffs that domestic customers pay for power have been significantly increased; There’ll be a fixed monthly charge of $6.08 and then the following charges depending on the KWh’s used: 1st 50 KWh – $0.41 51KWh – 200KWh – $0.91 Balance – […]

ZESA Applies For Electricity Tariff Review

Over the past few months, Zimbabwe has been in a crippling power crisis and one of the major reasons for this was that our electricity producers were selling power for peanuts. Well, not literally but they may as well have been. A few months ago the tariffs were revised but even then they remained low […]

Watch: ZESA Explains How New Tarrif Model Works

ZESA introduced a new tarrif model some weeks ago which penalizes heavy electricity users. We once wrote about how the tarrif model works but if you didn’t understand it you can watch the following video: — Fortune Chasi (@fortunechasi) September 13, 2019 Also read: The More ZESA You Use, The More You Pay- Here’s […]

Zim Negotiating With Mozambique For 150-400MW Of Power

As long as we don’t have power, the scope for economic growth is extremely slim. Energy Minister Fortune Chasi has been trying to tame our power crisis over the past few months to varying degrees of success. Most recently the Minister said that the country is negotiating to get anything between 150 MW to 400 […]

The More ZESA You Use, The More You Pay- Here’s How It Works

ZESA has announced a new billing system for domestic consumers of electricity. Instead of paying a flat rate, they want to cushion households that use less power somewhat. Fullard Gwasira, the ZESA PR Manager said: The Zimbabwe Electricity Transmission and Distribution Company would like to advise its valued customers that it has now started implementing […]

ZESA: Loadshedding Back To Stage 1 But Kariba Producing Less Than 300MW

ZESA is finally receiving 400MW from Eskom and their spokesperson has come out and said that this means that Loadshedding can now return to the more palatable Stage 1 with 5-hour powercuts down from the 16 hours Zimbos we fast becoming used to. The electricity supply situation has improved significantly following interventions by both Government […]

ZESA Now Accessing 300MW From Southern Africa Power Pool’s Day-Ahead Market

ZESA’s efforts to ease the power crisis are finally producing results even if the impact right now is minimal. Yesterday, Minister of Information Monica Mutsvangwa claimed that ZETDC has finally gotten access to electricity from the Southern Africa Power Pool due to a US$2 million facility. …Furthermore, ZESA is now accessing 300MW during off-peak hours. […]

Government Announces Measures To End Power Crisis: Duty On Solar Equipment Waived

The government is putting in place a number of measures in order to resolve the current power crisis. The following measures were announced by Minister of Information Monica Mutsvangwa during the 25th Cabinet Meeting: large hotels in the Victoria Falls will pay their ZESA bills in foreign currency “special incentives shall be provided through duty […]

Eskom Struggling To Meet Energy Demand In South Africa

Zimbabweans have been following news regarding the electricity situation with bated breath as the country has been plunged into darkness. Though there has been some positivity regarding the situation due to a recent payment, it seems ESKOM itself is facing some challenges of its own. According to MyBroadband, Eskom is also struggling to meet demand, […]

Energy Minister: We Are Going To Be Receiving Energy From Eskom & We Are Negotiating With Mozambique

The Minister of Energy Honourable Fortune Chasi has spoken regarding the recent US$10 million paid to Eskom, confirm that it will indeed help in plugging the power generation holes currently plaguing the country. During a recent Cabinet briefing Honourable Chasi acknowledged the payment to Eskom but would not go into further details I can’t pronounce […]

Fault At Hwange Power Station – ZESA Outages To Be Worse

The electricity situation seems to be getting worse by the day and efforts to turn the situation around are also being hampered by the fact that Hwange Power Station breaks down every other week causing longer periods of darkness. Due to a technical fault at Hwange Power Station, local generation is now depressed, & load […]

FAQ, ZESA Addresses Some Questions Around Load Shedding

So, load shedding by Zimbabwe’s power utility company has moved from ridiculous to just shocking and crippling. The initial promise was that you and I would not have electricity for 8 hours daily, now we are in phase 2! Phase 2 means we will only have electricity for 8 hours. People in other parts of […]

ZETDC Adopting Drones To Fight Vandalism

Back in June last year, ZETDC put out a tender calling on bidders to supply industrial grade enterprise drones. The tender noted that the equipment was intended to inspect and image ZETDC’s lines and equipment. It seems those drones have finally been acquired as ZESA’s Group Stakeholder Relations Manager shared an update on his Twitter […]

ZESA Board Members Fired 2 Months After Their Appointment

The new Energy Minister decided to fire the ZESA board after reviewing their performance since being appointed on the 19th of March. This means the board only served for 80 days before being branded as unfit. Fortune Chasi took to Twitter to explain his decision: ENERGY UPDATE: today I took the decision to dissolve the […]

‘Correct’ ZESA Load Shedding Schedule Is Same As ‘Fake’ One, 10 Hrs Or More Of No Power Per Day

Sometimes the way PR is done in Zimbabwe is annoying and silly. ZESA came out guns blazing alleging that the load shedding schedule we published a few days ago was fake news. No one believed them and rightly so… Now they have published the ‘correct’ load shedding schedule. Not only is it similar to the […]

8 Hours No Electricity Per Day, Here’s ZESA Load Shedding Schedule For Harare

Ridiculous is the word to describe the ZESA load shedding schedule for Harare. Darkness is going to be our ally whether we like it or not. Essentially everyone is going to have 8 hours of no electricity each day. On a particular day you will get zero ZESA between 5am and 1pm and then the […]

Econet Commisions A 466KW Solar Power Plant

It’s official, Econet is really serious to push its solar energy bet. Yesterday, the company commissioned a 466kW solar power plant at its Willowvale complex in Harare. Through its business unit, Distributed Power Africa (DPA), Econet is pushing for people and companies to get off the grid and make solar their primary energy source. Speaking […]

ZESA Tariffs Could Be Going Up By 30%, This Time The Viral WhatsApp Message Could Be Half True

There is a WhatsApp message that is doing the rounds: Electricity prices are going up by 150% fr prepaid metres whn buying in bond ecocash or swipe on friday However prices remain the same whn using usd So buy now in bond cz after friday kuyabe sokuyilahla I got tht memo tody at a workshop […]

ZESA Token System Currently Down Says EcoCash

If you’re currently trying to purchase ZESA tokens via EcoCash you may be facing some challenges and that’s because the system isn’t working as advertised right now. The mobile money service provider sent out the statement below making it clear the problem lies with ZESA’s system: Dear Valued Customer You may experience service disruptions in […]

ZESA Cancelled Tender For Inspection Drones Citing Camera Issues

For many people active in the tenders sector, the last number of months may have been a bad omen of sorts. There has been an unprecedented wave of tender cancellations particularly to do with government related tenders. Just last week the Herald newspaper reported that Cabinet had approved the cancellation of six tenders associated with […]