Zimbabwe and regional technology news and updates



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ZOL rolls out Wibroniks to 28 new locations

Fresh off a price increase in both local currency and USD, ZOL has announced that it has extended its Wibroniks LTE service to 28 new locations. Our LTE service is now live in more locations near you! Explore without limits. Turn It Up with ZOL for just $100 RTGS.Click the following link to sign up […]

ZOL follows TelOne & will increase package prices next month

Yesterday state-owned telecoms company TelOne announced that it would be increasing package prices at the end of the month. This move has stirred local competitor ZOL to do the same. However, if you remember ZOL increased their package prices marginally last month but this one seems to be closely aligned with the hike that TelOne […]

ZOL to become “Liquid Home” in the not too distant future

T’was a matter of when not if…

ZOL has finally launched a USSD platform

ZOL finally launched a USSD platform *656# where customers can now access account information and pay thier bill without needing data.

More ZOL woes, as ISP is facing challenges with payments and MyZOL portal

ZOL has had a rough go of it of late. A couple of weeks ago we reported that Customer Services Staff were on an effective go-slow because of wages, subcontracted staff and NSSA payments issues. Last week the internet service provider had a problem with its core system which led to customers experiencing fluctuating internet […]

Having Trouble Creating A Kwese Account? You Are Not Alone.

On Monday morning ZOL delivered on its promise and started handing out it’s Roku Powered Kwese Play box for free to qualifying customers. The box is supposed to also come with 12 months of free Kwese iFlix. Creating a Kwese account might be an issue As soon as you boot the box for the first […]

ZOL Now Giving Their Roku Box For Free

When ZOL hiked their internet prices they also mentioned the fact that they would be giving out their Roku Powered Kwese Play Box to qualifying customers for free together with 12 months iFlix. Well today is 1 April, and no this is not one of those cliche April Fools jokes. Starting today if you are […]

Liquid Telecom acquires Tanzanian internet provider Raha, extends African retail internet ambitions

Liquid Telecom, the Pan-African carrier and subsidiary of the Econet Wireless Group has acquired a controlling stake in Tanzanian internet service provider Raha. Raha is one of Tanzania’s largest ISP providing fibre, satellite, WiMAX and WiFi solutions to over 1500 businesses and a segment of retail customers The acquisition is expected to provide Liquid Telecom’s enterprise […]

ZOL chases after voice revenue with its new 10c/minute VoIP service ZOLphone

Called ZOLphone it’s a VoIP (Voice over Internet Protocol) product that works through a mobile app called ZOLphone that’s available for Android users (an iOS version will be available from the 1st of November, 2016)

ZOL chases TelOne ADSL in its quest for growth & dominance

It’s not just total market domination that’s spurring the ad campaigns, though. The pursuit of growth plus the need to make the most of extensive infrastructure investments are enough to trigger different strategies.

ZOL caters for price sensitive market, launches new fibre package priced at $29 for 15GB

Local internet service provider, ZOL has launched a new $29 for 15 GB fibre to the home package called ZOL Fibroniks Lite which is targeted at the more price sensitive internet consumer.

ZOL subscribers experience service outage , ISP apologises & offers 10GB of free data (update)

According to a statement released by ZOL, the service disruption affected its phone lines and some customer connections with WiMAX users being the most affected group. ZOL has stated that the problem has since been rectified.

Zim’s ridesharing app SmartGo,the WhatsApp Wiki Bot & Liquid Telecom Partnering Netflix – Podcast

In this first part of the weekly podcast, we discuss the Zimbabwean ride-sharing startup called SmartGo, the potential behind WhatsApp bots, and the peering arrangement between Liquid Telecom and Netflix.

Liquid Telecom’s VOD service ipidi tv launches in Zambia

According to its website, people using Hai Zambia Fibre internet can access ipidi tv and a promotion has been launched offering free ipidi TV until 30 April 2016 for every Hai customer who signs up for ipidi by 31 January 2016.

Liquid Telecom named Best African Wholesale Carrier at Global Carrier Awards

It was fourth in a row for Liquid Telecom when the Econet Group subsidiary was named the best African Wholesale carrier at the recent 11th Annual Global Carrier Awards. This adds to a growing trophy haul for the telecoms company which is also in the running for a host of other awards from other esteemed bodies.

ZOL introduces Bulawayo to Fibre internet- 3 suburbs earmarked for first phase

ZOL Zimbabwe, the Internet service provider initiating fibre through its Fibroniks suite has confirmed that it is now in Bulawayo. According to information shared by its marketing team, ZOL Fibroniks will initially be introduced in three suburbs, namely Hillside, Burnside and Hillcrest.

Econet records 7 million subscribers for its Broadband services

However, one other number that stood out for us related to Econet’s broadband services. According to to the analysts’ presentation which accompanied the results, Econet has 7 million broadband subscribers. Econet says this number is an improvement from the 4,7 million broadband subscribers that the operator had in the same period last year.

Liquid Telecom in the running for five AfricaCom 2015 Awards

The 2015 nominees list for AfricaCom Awards was recently released, and out of the thirteen categories spanning across various telecoms sub-domains, Liquid Telecom, the telecoms infrastructure company with strong Zimbabwean ties through its Econet DNA has been nominated for 5 awards.

The ZOL mobile app and good customer service from internet companies

I can’t speak on the premium internet packages that are well beyond the reach of the average Zimbabwean consumer, but anyone trying to get internet on a sub-$90 budget will have some story to tell on disrupted service, slow connections, delayed reactions to any challenges on a network and inadequate feedback when a problem is being addressed.

ZOL WiFi now free-ish. Should Innscor get into the WiFi business?

“What if Innscor itself got into the WiFi business?” Granted, its not a tech company, but it has some of the best real estate in the country, frequented by people who have a bit of cash to spend on higher-priced fast food more expensive than your Sadza and Chicken.

Liquid Telecom sets up Hai, another Internet provider, in Zambia

Recently, Liquid Telecom the African telecoms infrastructure company announced the launch of Hai, a new Internet Service Provider and retail internet brand. Hai opened its doors in Zambia first, and there are plans to establish a presence in Rwanda and Kenya shortly.

Liquid Telecom enters into partnership with MTN

Liquid Telecom, the Pan- African Telecoms infrastructure company has entered into a partnership with another African telecoms giant, MTN. This is part of an arrangement meant to ensure that the customers for both companies benefit from a wide fixed and wireless footprint.

Liquid Telecom goes big on VoIP for Enterprise in Zimbabwe.

Liquid Telecom just positioned itself as a more visible player in VoIP services for Enterprises users. Is this just a strategic repositioning with the Liquid group, or a firmer challenge to TelOne?

Liquid Telecom set to launch a VoIP service in Harare. What’s the idea behind it though?

Liquid Telecom is set to launch a VoIP service. While this seems like a move into enterprise voice solutions, it doesn’t seem entirely clear how that will play out with its own subsidiary, ZOL Zimbabwe, providing a VoIP service for both enterprise and residential clients.

Liquid Telecom increases its Zambian investment, buys the ISP Realtime

Today Pan-African infrastructure group, Liquid Telecoms, announced an increase in its existing investment in the Zambian market with the acquisition of an Internet Service Provider called Realtime. This move comes on the heels of another strategic play for the retail consumer market that CEC Liquid Telecom (that’s the name of its Zambian outfit) made a few months […]

Understanding that awful internet speed: Why am I not getting what I paid for?

It’s 2015, so the conversation around the availability of the internet in Zimbabwe is not so different from what you get in any other part of the world. Almost half of the population has access to an online connection. Current and potential consumers of internet services talk about the same things and ask the same questions […]

ZOL Zimbabwe introduces Pay As You Go service with a $9 package

Internet connections in Zimbabwe are made predominantly from mobile devices, so it’s no surprise that the different internet service providers we have are tapping into that market with on-the-go solutions. ZOL is playing the same game. Besides its use of widespread WiFi hotspots that now have to be paid for, it recently introduced a Pay […]

ZOL reduces the price of its WiMax package

Here’s a bit of good news for people who have been using ZOL Zimbabwe’s entry level WiMAX service; ZOL has lowered the price from $59 to $49 starting with subscriptions for the month of May 2015. No other adjustments have been made to the rest of the ZOL product lineup and the package wasn’t tweaked […]

How much to go online? – here are the prices for Zimbabwean internet services

Take a look at the calendar, the month of April is as good as over. This means that we have breezed through the first one-third of the year. In local tech and broadband, a lot has come with that passage of time, including a review of voice tariffs. We all hoped the Government and POTRAZ, […]

Special Edition Podcast: The challenges to Zim’s reach for a bright Digital Future

At the Digital Future Conference, several thought leaders contributed to discussions on the state of digital services in Zimbabwe, the challenges being faced right now and the future that lies in this space. This podcast is the first panel discussion that touched on these challenges. Taking part in this discussion was the Deputy Minister of […]