Techzim

Zimbabwe and regional technology news and updates

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ZOL is now offering MARS ambulance rescue with internet packages

Local internet service provider (ISP) ZOL has announced it is now offering Medical Air Rescue Service (MARS) through monthly internet subscriptions. The service is open to all ZOL customers be they on pay-as-you-go or uncapped bundles. MARS subscription via ZOL costs ZWL$171.00 or US$2.00 per month. To get on the plan you’ll need to sign […]


TelOne vs ZOL: ZOL ads troll TelOne over suspension of rollover data

Yesterday one of Zimbabwe’s largest Internet Service Providers, TelOne pulled a shocker when it announced that it was suspending its data rollover facility. The facility was only announced a few months ago. In comparison TelOne’s rivals, ZOL have had a rollover facility for close to two years now and it’s still active. In the wake […]


Full Text: In a shock move TelOne suspends their Data rollover facility

In a shocking move, TelOne has just announced that they are suspending their data rollover facility. The rollover facility was only introduced in March of this year two years after ZOL who introduced their own form of rollover in 2019. With a rollover, you would get an extra 30 days to use up your leftover […]


Why are TelOne and ZOL sim cards geolocked?

Geolocking is when a particular service is made available in a particular geographic location. In the case of TelOne and Zol, they do the same thing. But why do they restrict their service? Should all sim cards not work the same way?


ZOL to stop providing email and Webhosting services directly, customers to be migrated to Microsoft 365 at start of July

ZOL customers who log into it’s MyZOL platform are being greeted with a dismissible notice telling them that ZOL will stop providing Web and Email services directly to them starting 02 July 2021. Their email and backup services will instead be migrated to the Microsoft platform effective from this date. Affected customers are being asked […]


Video: What is the best mobile wifi bundle?

Ever wondered what the best mobile wifi bundle is? In this video we take a look at NetOne, TelOne, Telecel, Econet and Zol to find out which one is the best overal over 5 categories.

These are Network coverage, speed, device support, bundle selection and the all important price.


Video: Fiber router lights explained

TelOne and Zol fiber routers are pretty similar in how they work. They have plenty of lights that inform of many things but in the video we look at the 4 most important ones that can affect your internet connection and see what each one of them means.


ZOL to become “Liquid Home” in the not too distant future

T’was a matter of when not if…


Zim ISPs aren’t losing sleep over Elon Musk’s Starlink & here’s why

Starlink is great but that US$500 is a massive barrier.


[Updated] ZOL Wibroniks has an annoying WhatsApp problem

A rant about ZOL Wibroniks, it’s WhatsApp issues and the fruitless back and forths with ZOL’s customer support.


ZOL customer has ZESA fault & finds data depleted after power is restored

Imagine suffering ZESA Fault and when power is restored you find that your ZOL Pay As You Go data has been depleted.


Zim mobile internet and data traffic grew by 43% in Q3 2020

POTRAZ has released a statement detailing the telecoms sectors performance in Q3 2020 and mobile internet and data traffic shot up again.


ZOL’s massive outage cost its customers a lot of money & time

ZOL customers won’t be too pleased with the massive internet outage the internet service provider experienced for the greater part of the day.


ZOL internet services are up and down due to network challenges

ZOL has said in a statement that it is facing network challenges which are affecting internet services


Network challenges the cause of ZOL’s internet outage

ZOL has released a statement regarding the internet outage.


ZOL internet is down!

ZOL internet is down as customers are reporting little to no internet access


Video: Interview with David Behr, Chief Digital Officer – Liquid Telecom

Techzim sits down with David Behr to discuss his illustrious rise through the telecom industry and how life has changed over the last year. Quick NetOne, Econet, And Telecel Airtime Recharge Number to recharge: Airtime amount ($): EcoCash or OneMoney number: Buy Please dial our USSD code *405# on your phone to buy airtime because […]


ZOL prices in local currency creep up again

ZOL has increased local currency prices for their internet packages to match the prevailing Foreign Exchange Rate. The price increase is hardly surprising because this happened last month at around the same time. The new price adjustment takes effect from the 2nd of September 2020. USD Prices remain unchanged The prices are as follows: Package […]


ZOL closes Harare shopafter staff members test positive for COVID-19

ZOL has announced that it will be indefinitely closing down branches in Harare after staffers tested positive for COVID-19. The internet service provider explained the situation via their Twitter account. Read the statement below: We regret to announce that some of our staff members tested positive to COVID-19 and are now quarantined. Strict measures around […]


ZOL now offering “Fibroniks on the Go” across Africa

One of the perks that ZOL offers are it’s Wi-Fi hotspots dotted across the country. These Wi-Fi spots offer ZOL and non-ZOL customers free internet access for a limited period each day. The benefit for ZOL customers (Wibroniks and Fibroniks) is that they can access “Fibroniks on the Go” through ZOLSecure. This is a service […]


More ZOL woes, as ISP is facing challenges with payments and MyZOL portal

ZOL has had a rough go of it of late. A couple of weeks ago we reported that Customer Services Staff were on an effective go-slow because of wages, subcontracted staff and NSSA payments issues. Last week the internet service provider had a problem with its core system which led to customers experiencing fluctuating internet […]


ZOL internet has been up and down, a problem with core network

It seems as though everything is not well at ZOL. There have been reports of unstable internet connection for most of the day. Facebook and Twitter pages have been slow to load or not loading at all. WhatsApp has also been dropping on and off, messages are also said to be taking forever to send […]


ZOL customer support agents stage go-slow protest in response to low wages

A week ago, we got an anonymous tip regarding developments at Liquid Telecom. The tip claimed that ZOL support staffers were staging a go-slow protest to voice their disillusionment with low wages and other work-related issues. The anonymous tip read; I have a credible source from zol support staff that the department is being underpaid […]


ZOL customers demand the ISP “justify” the most recent price hike – Are they the bad guys?

So ZOL increased their prices again yesterday. This you probably know if you read Techzim, are a ZOL customer or you just heard the outrage on social media. For the past few months, ZOL has been increasing prices pretty significantly and there really hasn’t been a clear explanation as to why the prices are going […]


ZOL prices in local currency jump to match the “official” rate

ZOL has updated prices for packages in local currency to match the forex auction rate announced on Tuesday. The new prices, which take effect from the 1st of August 2020 are as follows: Home and Office Package Name Data USD Z$ Home Fibroniks Zoom 10GB (Pay As You Go) 11 794 Fibroniks Lite 40GB (Pay […]


ZOL now locking LTE SIM cards to specific regions

Since mid-March ZOL shops stopped selling their popular LTE SIMs but they resumed selling the little things, last month. One of the new developments that will now come with newer LTE purchases seems to be a region locking. This means that if you buy an LTE SIM from ZOL they will now enable it to […]


ZOL now has US$ prices for their internet packages. ZW$ is still the cheaper option

I went on ZOL’s website yesterday and I was met with a new development. The Internet Service Provider (ISP) now has US$ pricing for each and every one of the packages listed on the site. Fibroniks US$ pricing Package Data cap ZW$ price US$ price Fibroniks Zoom 10GB $630.94 11 Fibroniks Lite 40GB $1 663.39 […]


ZOL announces yet another scheduled maintenance update for 5 July

It seems not a week goes by without ZOL subscribers receiving a maintenance update for their internet service provider. The latest heads up regarding maintenance was sent out today and reads; Dear Customer. There will be network maintenance affecting services from 5/7/20 22:00hrs to 6/7/20 06:00hrs. We apologise for any inconveniences caused. Whilst scheduled maintenance […]


ZOL says poor WiBroniks speeds a result of people moving outside of coverage areas

Many of the complaints WiBroniks customers have logged over the last few months have been to do with the speed of the network over the last few months. We reached out to ZOLto understand why this has been the case despite the fact that there have been multiple maintenance updates over the last few months. […]


ZOL Wibroniks Network Maintenance

ZOL has announced that it is going to be running nationwide maintance of their Wibroniks Network from the 3rd to the 17th of June Here is the statement they sent to their Wibroniks customers: The scheduled dates for maintenance for each area are: Harare 3 – 6 June 2020 Bulawayo 7 – 9 June 2020 […]