ZOL to stop providing email and Webhosting services directly, customers to be migrated to Microsoft 365 at start of July
ZOL customers who log into it’s MyZOL platform are being greeted with a dismissible notice telling them that ZOL will stop providing Web and Email services directly to them starting 02 July 2021. Their email and backup services will instead be migrated to the Microsoft platform effective from this date. Affected customers are being asked […]
Ever wondered what the best mobile wifi bundle is? In this video we take a look at NetOne, TelOne, Telecel, Econet and Zol to find out which one is the best overal over 5 categories.
These are Network coverage, speed, device support, bundle selection and the all important price.
TelOne and Zol fiber routers are pretty similar in how they work. They have plenty of lights that inform of many things but in the video we look at the 4 most important ones that can affect your internet connection and see what each one of them means.
T’was a matter of when not if…
Starlink is great but that US$500 is a massive barrier.
A rant about ZOL Wibroniks, it’s WhatsApp issues and the fruitless back and forths with ZOL’s customer support.
Imagine suffering ZESA Fault and when power is restored you find that your ZOL Pay As You Go data has been depleted.
POTRAZ has released a statement detailing the telecoms sectors performance in Q3 2020 and mobile internet and data traffic shot up again.
ZOL customers won’t be too pleased with the massive internet outage the internet service provider experienced for the greater part of the day.
ZOL has said in a statement that it is facing network challenges which are affecting internet services
ZOL has released a statement regarding the internet outage.
ZOL internet is down as customers are reporting little to no internet access
Techzim sits down with David Behr to discuss his illustrious rise through the telecom industry and how life has changed over the last year. Quick NetOne, Econet, And Telecel Airtime Recharge Number to recharge: Airtime amount ($): EcoCash number: Buy Please dial our USSD code *405# on your phone to buy airtime because this page […]
ZOL has increased local currency prices for their internet packages to match the prevailing Foreign Exchange Rate. The price increase is hardly surprising because this happened last month at around the same time. The new price adjustment takes effect from the 2nd of September 2020. USD Prices remain unchanged The prices are as follows: Package […]
ZOL has announced that it will be indefinitely closing down branches in Harare after staffers tested positive for COVID-19. The internet service provider explained the situation via their Twitter account. Read the statement below: We regret to announce that some of our staff members tested positive to COVID-19 and are now quarantined. Strict measures around […]
One of the perks that ZOL offers are it’s Wi-Fi hotspots dotted across the country. These Wi-Fi spots offer ZOL and non-ZOL customers free internet access for a limited period each day. The benefit for ZOL customers (Wibroniks and Fibroniks) is that they can access “Fibroniks on the Go” through ZOLSecure. This is a service […]
ZOL has had a rough go of it of late. A couple of weeks ago we reported that Customer Services Staff were on an effective go-slow because of wages, subcontracted staff and NSSA payments issues. Last week the internet service provider had a problem with its core system which led to customers experiencing fluctuating internet […]
It seems as though everything is not well at ZOL. There have been reports of unstable internet connection for most of the day. Facebook and Twitter pages have been slow to load or not loading at all. WhatsApp has also been dropping on and off, messages are also said to be taking forever to send […]
A week ago, we got an anonymous tip regarding developments at Liquid Telecom. The tip claimed that ZOL support staffers were staging a go-slow protest to voice their disillusionment with low wages and other work-related issues. The anonymous tip read; I have a credible source from zol support staff that the department is being underpaid […]
So ZOL increased their prices again yesterday. This you probably know if you read Techzim, are a ZOL customer or you just heard the outrage on social media. For the past few months, ZOL has been increasing prices pretty significantly and there really hasn’t been a clear explanation as to why the prices are going […]
ZOL has updated prices for packages in local currency to match the forex auction rate announced on Tuesday. The new prices, which take effect from the 1st of August 2020 are as follows: Home and Office Package Name Data USD Z$ Home Fibroniks Zoom 10GB (Pay As You Go) 11 794 Fibroniks Lite 40GB (Pay […]
Since mid-March ZOL shops stopped selling their popular LTE SIMs but they resumed selling the little things, last month. One of the new developments that will now come with newer LTE purchases seems to be a region locking. This means that if you buy an LTE SIM from ZOL they will now enable it to […]
I went on ZOL’s website yesterday and I was met with a new development. The Internet Service Provider (ISP) now has US$ pricing for each and every one of the packages listed on the site. Fibroniks US$ pricing Package Data cap ZW$ price US$ price Fibroniks Zoom 10GB $630.94 11 Fibroniks Lite 40GB $1 663.39 […]
It seems not a week goes by without ZOL subscribers receiving a maintenance update for their internet service provider. The latest heads up regarding maintenance was sent out today and reads; Dear Customer. There will be network maintenance affecting services from 5/7/20 22:00hrs to 6/7/20 06:00hrs. We apologise for any inconveniences caused. Whilst scheduled maintenance […]
Many of the complaints WiBroniks customers have logged over the last few months have been to do with the speed of the network over the last few months. We reached out to ZOLto understand why this has been the case despite the fact that there have been multiple maintenance updates over the last few months. […]
ZOL has announced that it is going to be running nationwide maintance of their Wibroniks Network from the 3rd to the 17th of June Here is the statement they sent to their Wibroniks customers: The scheduled dates for maintenance for each area are: Harare 3 – 6 June 2020 Bulawayo 7 – 9 June 2020 […]
ZOL has announced yet another price increase which doesn’t come as much of a surprise considering just how the local currency has weakened over the last 2 weeks. The new pricing for ZOL’s packages is now structured as follows: Package Name Data $ Home Wibroniks Unlimited Unlimited $3,105 Fibroniks Zoom 10GB (Pay As You Go) […]
ZOL subscribers have been receiving a message from their Internet Service Provider (ISP) informing them that ZOL shops will be reopening next month. Dear Customer. Our shops remain closed until 31/05/20. Shops in Bulawayo,Harare and Victoria Falls will open on 01/06/20. The Contact Centre remains available. ZOL message to subscribers Following relaxation if COVID-19 restrictions […]
Zimbos are a pretty relaxed bunch when it comes to guarding our privacy on the internet. I got a gentle and unwelcome reminder of that a few hours ago. What happened? A ZOL staffer or someone with access to an official ZOL support line initiated a call to one of my colleagues. On the call, […]
TelOne and ZOL are the biggest players in the fixed internet space in Zimbabwe – as you would expect a significant number of Zimbabweans rely on them. COVID-19 has resulted in an angry customer-base – as those with faults are getting service from the internet companies much slower than expected. The two entities social media […]