In a post on his Facebook page, Econet Wireless founder and current group chairman, Strive Masiyiwa commented on the current BlackBerry episode of its downfall saying he was not surprised by the decline as he had experience their arrogance.
Titled “‘Attitude Determines Altitude’, even for a Business”, Masiyiwa said in the post that when his group tried to get BlackBerry to implement the consumer BlackBerry Internet Service across Econet networks in Africa “their attitude was shocking”. The arrogance he say is what caused him to ditch plans to work with BlackBerry once he learnt of Google’s plans with Android. Android ofcourse, together with IOS, pretty much eclipsed BlackBerry globally.
Ironically though, Econet Zimbabwe, one of the largest (if not the largest) operation on the continent, later partnered BlackBerry around 2011 only to be blocked by the Zimbabwe telecoms regulator from implementing BIS.
Here’s the full post:
Attitude Determines Altitude”, even for a Business.
If you are in business, you have probably been reading about the struggles of the once mighty Blackberry. It does not surprise me, even though I am saddened, at the impact on people’s jobs and livelihood.
When Blackberry was first beginning to get going, I sent some of our senior executives to negotiate an agreement for some of our markets, in Africa. Their attitude, was shocking. After several months of their arrogant attitude I came across a report on Google’s plans to launch Android. I told my people, “forget, Blackberry and focus on preparing for Android, that is where the future lies.” Some of my executives were quite distressed by my decision, because Blackberry were in an unassailable market position.
Attitude determines your altitude, if you have a bad attitude, even if you are way up there, you will come crashing down, and if you are still trying to take off, a bad attitude, will keep you on the ground, revving your engines but going nowhere.
No matter how big or successful you are, if your customers have to literally beg you to do business with them, then there is a serious problem.
Image credit: carbonwarroom.com
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