My two cents on Econet’s “free” Twitter

Zack Chapepa Avatar
Give a man free Twitter for a month and watch him wax poetic

Just recently we reported that Zimbabwe’s leading carrier, Econet, launched a new service that allowed its subscribers one month access to the micro-blogging site Twitter for free. Now days into it, I’ve been second guessing my vocabulary, prowling the internet trying to look up what “free” actually means because since I’ve been using this service it’s been anything but free.

One step forward, two steps back

This is where I’m coming from. I joined Twitter close to three years ago, a year after I joined Facebook. In all these years I’ve grown to be a Twimbo through and through. Even when I stopped using Facebook two years ago, Twitter still remained my daily driver up to this very day.

Like any other Tweep I was more than amped to hear that Econet had finally brought a Twitter service, and a free one at that. Sadly that excitement fell flat just hours of using “free Twitter”.

I found that by using this “free” service I was actually eating up my balance, so I contacted Econet with the problem. In response I was advised that rebooting my phone would obviate the problem but that didn’t work. I brought that to their attention and they requested my number and device model. In a few minutes I was told to try again. That too didn’t work.


This didn’t sit too well with me. I couldn’t help but think : “Is it because my phone is jacked up?” I switched to a different phone and tried again but this only reaffirmed my fears that the problem wasn’t really my phone.

I donned my trusty fedora and set out on a field research. It didn’t take much to discover that a number of people were coming up with the same problems and they were also being treated to the same solution that I was having troubles with.

Now $3 into it, I gave another shot at notifying Econet and all I got back was “Our apologies, we have notified the responsible department for further investigation”. That was it. I didn’t really expect this from Econet, maybe from the competition they try so hard to take a few shots at.

I can’t wrap my head around why I still can’t connect to “free Twitter” and just how many have fallen victim to this flaw. I don’t know if it’s ever going to happen since this service will only be running for a month. A big “go figure” right there. Problems are easier to deal with if they are shared so I guess they’ll be some relief if I go #tellsomeone.

What have been your own experiences with the one month free Twitter service? You can share in the comments below.


  1. Stephen

    Am having same problem. It’s erratic! Free only when I get into the Harare CBD..

  2. Tapzolla

    I got tired of asking them to help, I also thought it was my phone, then I asked other twimbos if they were having the same problem & they were, I feel that it was jus a scam an they wanted to get money out of us coz good lawd that twitter app can your airtime like crazy…..well it really sucks that econet is stealing from us, if this was in another country they would have been sued left right & center, Telecel offers free facebook wani I ain’t of them complaining……isn’t econet ashamed of stealing from us yet they claim to be a christian company??

  3. Anonymous

    having the same problem, my balance keeps diminishing

  4. Optimus Prime

    Working fine for me, and many others. I guess there’s an issue they need to sort out if some are failing to connect.

  5. Taps

    this was the biggest scam I guess. in those few days where people were still confused I bet they actually racked in millions whilst all they did was tell us to reboot and try again.

  6. GudoGuru

    hapana free chinhu apa everyone who tried it ended up payin.
    dd they really just pull that move to get to telecel?
    i think its a great time for telecel to introduce “real” free twitter for a month
    kkk itll be like babies fighting
    and when is number porting coming? hope its before jesus comes,

  7. Wati

    There’s jack the free twitter. Just chowing our airtime.

  8. TheKing

    Vafanha vasina airtime munonetsa nxaaa

  9. TK

    Not working

  10. Senior Lecturer

    worked for me on the web browser and the app. android 4.2.2

  11. Mhuka Huru

    Hahaha, I think all you guys are crazy, Econet was right, and its working, the Econet way, you honestly think guys at Econet can ever give you something free? This is the Big Reapers we are talking about, and you actually try it? Never associate the word free with anything Ecoshit!

  12. Hacha Ndizvo

    What is Tweeter and what does it do???

  13. Denver

    I hope Econet is not trying to do too many things at once… Twitter didn’t work for me as well. I think they need to unroll their things one-by-one. Yesterday they posted a link to their EcoCash mastercard and the web page is unavailable yet.
    Their Post :

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