Mukuru Wallet Officially Launches in Zimbabwe: How It Works and What It Offers

We attended the official launch of the Mukuru wallet yesterday. As you may remember, Mukuru was awarded a Deposit-Taking Microfinance licence last December by the RBZ, which made the wallet possible.

Mobile money is popular in Zimbabwe, and there are various wallets available. So, why would one choose the Mukuru wallet? Mukuru answers this question this way:

  • Guaranteed cash when you need it
  • Send money locally for less
  • Store your money safely
  • FREE cash out on international money received
  • Send and receive money from your phone anytime, anywhere
  • Buy airtime, electricity, and pay your DStv

That gives you an idea of the benefits of the Mukuru wallet. Before there was a wallet, all you could do when you received funds via Mukuru was withdraw them. The wallet allows for Mukuru’s new slogan, which goes something along the lines of: Send, Store, Spend.

Wallet structure

The wallet has two pockets, and your balance is just the sum of the two pockets’ balances.

One pocket is called the Mahala Cash Out pocket. All international money transfers and aid funds will be placed in the Mahala Cash Out pocket. As the name suggests, this is the one you can cash out from for free.

I think it’s best to think of this pocket as the old Mukuru—you receive money and cash out. The new feature is that you now have the option to transfer funds from this pocket to the other one.

The other pocket is called the Transactional pocket, and again, the name gives it all away. You can transact from this pocket, i.e., buy airtime, pay for electricity, settle DStv bills, and pay for insurance.

All domestic money transfers (DMTs) and cash-ins will be placed in the Transactional pocket. Cashing out of this pocket is not free—it will cost you 1.7% of the amount.

The full fee structure looks like this:

The enterprising Zimbo might be thinking, “Could I not just transfer the funds to the Mahala Cash Out pocket and then withdraw them for free?”

They saw you coming. A customer will be able to transfer funds from their Mahala Cash Out pocket to their Transactional pocket for FREE (but NOT vice versa).

So, if you receive funds and would rather send them to someone else or splurge on some airtime, it won’t cost you a dime to transfer the funds from the Mahala pocket to the Transactional one, which is a good deal in my opinion.

Do note that the RBZ’s limits also apply to the Mukuru wallet:

So, those are the basics you need to understand about the Mukuru wallet.

Comments

22 responses

  1. Citizen255

    What’s on offer that can convince me to leave EcoCash.

    1. ZiZo

      very true Ecocash is wayyy cheaper

  2. Dee

    sounds like any other wallets.. nothing unique here

  3. Curious Guy

    Techzim you haven’t answered us. What happened between you and econet. Is this site still zero rated on Econet?

    1. Makatukura

      Yes it’s zero rated

  4. Ecocash

    Nothing special here… With the way the mukuru agents serve their clients, i will stick with Ecocash

  5. Anonymous

    so they dont even have an app

  6. Wow

    Bank charges are ridiculously high here across the board for banks and wallets

  7. Anonymous PQR

    So is it possible to send to another non Mukuru registered user?

  8. Woke warrior 2

    If you are planning to visit USA. Some precautions to take:

    😊Take a burner phone with no social media accounts and only a burner email account and burner messaging account

    😊 Scrub the internet of all your negative comment on Trump and company. Some platforms eg Facebook, you can delete any or all of your comments and posts. If you own a blog delete the posts of concern and take measures to get search engines to remove the post from their indexes.

    😊Delete any posts and comments that align with what Trump and Musk are retaliating against eg Racism, discrimination, woke, LGBTQ+ etc

    😊Result may vary. Don’t try to poke Satan in the eye 🤣🤣🤣🤣🤣

    😊 Good luck

    1. Me no go there!

      EFF Border Search Pocket Guide

      This is a handy guide designed to be printed, folded, and carried in your pocket while traveling.
      https://www.eff.org/files/2018/01/11/border-pocket-guide-2.pdf

      Going to where? 🤣😂🤣🤣🤣🤣🤣🤣🤣

    2. 1984

      It was a matter of when not if

      Immigrants to Share Their Social Media Handles When Applying for Citizenship

      https://www.rollingstone.com/politics/politics-news/trump-immigrants-share-social-media-handles-1235301736/

  9. Kunta Kinte

    A burner laptop and tablet that is free of anything that can trigger Trump and Musk and their minions.

    Its not worth it to be mistreated like they are doing to the being denied entry into the USA

  10. Jimmy Crowe 2

    To be on Musk and Trump’s side consider being a fighter for such causes like

    ant-Palestine, ant-Hamas, anti-ANC ant-Ramaposa

    Be pro Israel pro occupation and exterminating Arab and Palestinians.

    Be anti-LGBTQ+ anti-woke anti-George Floyd pro-police treatment of blacks in the USA

    Results may vary

    1. New World Order!

      A reminder when someone forgets that the condoms and AIDS medicines that were keeping HIV in check in Zimbabwe and around were sponsored by USA via USAID:

      White House Says It Won’t Return Statue of Liberty to France After Lawmaker Demands It Back: ‘They Should Be Grateful’

      https://people.com/white-house-wont-return-statue-of-liberty-to-france-after-lawmaker-demands-it-back-11698779

      The White House has no plans to return the Statue of Liberty to France.

      “Absolutely not,” White House press secretary Karoline Leavitt said during a televised press briefing on Monday, March 17. “My advice to that unnamed low-level French politician would be to remind them that it’s only because of the United States of America that the French are not speaking German right now.”

      Leavitt, 27, was responding to a reporter who read a quote from French member of the European Parliament Raphaël Glucksmann.

      On Sunday, March 16, the politician, 45, said he “does not think that the U.S. represents the values of the Statue of Liberty anymore.”

  11. Such a cool way to enjoy the game! Scratch Over It

  12. Dzidzai.Chidumba

    There was a fire in my room. Early in the morning. Choking smoke. I saw it start, incendiary device, it only manahed to destroy my best grey pants slim fit, they had to go eventually and my camourflage pants I bought from the Driver’s wife.

    Thank you Lord.🔥

    Water and fire are part of warfare Sun Tzu said, we have all read the book, would you like it did it to you, futi your mom is very good looking, I want her to feel young again. You crossed a line.

  13. The launch of the Mukuru Wallet in Zimbabwe is a game-changer for mobile money users! The ability to send, store, and spend money seamlessly, along with free cash-outs on international transfers, makes it a strong option for financial transactions. The two-pocket system adds convenience and flexibility, ensuring users get the best out of their funds.

    For more useful tools, check out Calculadora Alicia.

  14. Dzidzai.Chidumba

    Growing we didn’t have a car. Mai Fadzi. Mai Matongera. Mai Tinashe. Mai Kudzanai. My mom. How do we select which child to name a person. So I could be Baba Naniso. Baba Raviro or Baba Jacob. The choice is yours really.

    That lady. Mai Fadzi used to pick me up from Highlands School hostel. Religiously. Then we stop pa park town, visit her sisters in Epworth. All the time dropping off food and other goodies.

    When my dad died she came with her GD6 and I was like ndeipi.I now a man,so.

  15. MP Readers Club

    CASTLE Lager. Clever Artillery Soldier Takes Lager Every Day.

    Mr. Fisher Malborough Police Station.

    Miss you man.

  16. Dzidzai

    Sha tirikuda ku Jobola pa Jabhuna.

  17. NAVY Boyz

    Rasta just because she works in a bar and plays chunes doesn’t she lovess you. Its customer servive.

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