Cellulant (Zimbabwe) wins top African Fin-tech Award, but service is down locally?

Batsirai Chikadaya Avatar

Cellulant was recently crowned the best Payments and Transfers service at the recently held African FinTech Awards 2016 event in Johannesburg, South Africa.

Cellulant is a Kenyan tech company but operates in Zimbabwe as Cellulant Zimbabwe. When we first wrote on Cellulant Zimbabwe back in June this year it’s *365# payment service was offering payment options for Airtime, Prepaid Electricity, DSTV and TelOne with the aim of  providing a single USSD code for all your bill payments in Zimbabwe.

Besides its B-2-C service offering Cellulant has largely remained a B2B service working with merchants, banks, and mobile network operators. When we last interviewed Cellulant its business operations was a 90%-to-10% split between B2B and B2C respectively. In Zimbabwe they are working with Barclays, Stanbic, ZB Bank and Ecobank and across Africa have partnerships with over 50 banks, 40 mobile network operators, 100 merchants and 200 businesses.

At the time of publishing, Cellulant Zimbabwe’s *365# service was down on all mobile networks. When we randomly tried the service last week it was up and running, however, we did notice there were fewer payment options available. We are in the process of establishing reasons for this downtime and will update you accordingly.


Cellulant offers statement on service:

Our service is currently down for maintenance and upgrades, and will resume shortly.



One response

  1. Mellisa Dube

    please, we want reliable connections with you such that we might not end thinking that you are bogus friends okay! If your services down do not hesitate to let us know since we are your clients.And if the services went down please try to rectify quickly so as to meet our needs.Thank you so much, I hope you are going to provide us with the convenient services very soon.

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