Knowing how one can make a payment for their DStv subscriptions is becoming important every day. As the conditions in Zimbabwe regarding payments are ever changing, making a payment for one’s satellite entertainment is fast becoming a complicated task.
With a service that requires one to search for US dollars and then make that payment at a bank that takes over-the-counter payments is something real for Zimbabweans who are largely unbanked (if you allow me to negate EcoCash).
While searching through my Facebook newsfeed, I came across a Facebook post advising on DStv’s recent reduction in prices. Along with it were comments of frustrated users want the entertainment provider to accept bond notes (Zimbabwe’s local “currency”, that the central bank says is pegged 1:1 with the US dollar). A response to one of the commenters gave greater insight to Multichoice Zimbabwe’s stance on why bond notes are not accepted.
Good day Stanley. Thank you for contacting us and sharing your perspective.
Kindly note Dstv services should be paid through legitimate banking institutions.
MultiChoice Zimbabwe does not accept payment for subscriptions directly from DStv customers and all payments for DStv subscriptions are made by customers to financial institutions, which remit these to MultiChoice Africa, the provider of the DStv service.
The methods, rules and decisions made by the financial institutions regarding DStv payments are beyond the control of MultiChoice Zimbabwe, although management engages these institutions on a continuous basis in the hope of influencing and encouraging them to provide services that are easy and accessible to DStv customers.
We sincerely regret any inconvenience to customers brought about by the charges referred to.
Kindly take note of all the current available options to see if one may be more suitable to you.
Payment should be made using the smartcard number and can be made via the following payment vendors:
ABSA, CABS(specific account holders only), FBC, NMB, BARCLAYS (INTERNET BANKING for account holders only), MBCA, ECOBANK, METBANK, STANBIC, STANDARD CHARTERED (mobile banking only).
You can also use Mobile or Internet banking provided your bank has the facility.
There is also a new payment platform called PayU.
Pay U allows you to pay using your VISA and MasterCard online (http://eazy.dstv.com/pay). Simply, enter the cardholders’ number, card number, CVV number and expiry date as displayed on your VISA and MasterCard card.
The following banks take cash over the counter from the public, NMB, POSB.
When paying from South Africa kindly pay through ABSA bank and advise you are paying for a Zimbabwean account. Kindly use the following details for transfers directly to ABSA, kindly pay 5 days in advance of your renewal date when paying from South Africa or through ABSA
ABSA BANK DETAILS
ACCOUNT NAME MULTICHOICE AFRICA
BANK ADDRESS RANDBURG BRANCH, SOUTH AFRICA
ACCOUNT NUMBER 4054005755
BRANCH CODE 050570590
SORT CODE 6320-05
SWIFT CODE ABSA ZAJJ
Please indicate the 1st 10 digits of the smartcard number in the reference section. CCM .